Wow, you really need to read all the posts before responding to earlier ones. All of your questions and comments have been long since answered and discussed pages ago. To reiterate for the zillionth time, there is NO DVR nor Cloud DVR if you use the app only. The ONLY DVR service is if you rent a DVR cable box from them. --- Post Merged, Jan 7, 2019 --- A few people are posting what they learned from Spectrum CSR or their Retention department, but this is a good example of why we shouldn't take those posts for granted. I guarantee that if you call Spectrum 5 times in a row and ask the same question you will likely get 12 different answers. Don't trust them. And since there are many different Spectrum cable TV systems across the country due to Spectrum buying out other systems and services, don't expect you area to have exactly what any other area has.