Good call on the front porch...In a different location I once had to take a day off to receive a package (not an iPhone, but something urgently required, long story) and I was sitting in my home office refreshing the shipping status because, you know, that makes it arrive sooner.
Anyway, all of a sudden the status changes to Delivery Attempted, Second Attempt Tomorrow or some such. I was like WTF??!! No knocks, no doorbell, nothing, and I was home the entire time.
I called the delivery service and made quite a stink. They called the driver and made him deliver it that day. When he arrived I asked him what happened and he told me that he "swung by and didn't see anyone" so kept going (!!!!!!)
THIS. A FedEx guy who was supposed to deliver my iPhone 5 pulled this crap. I saw the delivery exception and went to the door to check for the delivery notice. Nothing. I called; they didn't care. They kept saying that I wasn't home. I had to drive to their facility during rush hour to get the phone. (When I called, they said the next delivery attempt would be the following Wednesday.) They never offered an apology and only suggested that I pre-sign for it next time. I said, "What does that matter?! NO ONE CAME TO MY DOOR!" I'm sure it's hectic for them trying to make all those deliveries on launch day, but that is no excuse for lying and terrible customer service. Par for the course for FedEx, though.
/rant