When I worked in retail I was amazed at how many people would complain about me to management for the most trivial and often imagined slights. It didn't matter how respectful and helpful I tried to be, people still complained to management about everything.Everyone should work retail or fast food once in their life
I got many complaints because a product was out of stock (apparently I was supposed to fart it out right there?) and even one because I refused to help someone when I was already helping someone else.
This kind of blew my mind because I've never complained to management about an employee in my life, even when they didn't provide the best service. I just don't feel right about potentially ruining someone's livelihood over things that, in the end, don't really matter. Sometimes someone is just having a bad day.
It gave me perspective, and really taught me to be patient with retail employees because there are some real vindictive and ******* customers out there.