If it is your personal property, you can do whatever you want with it.Shoot an iPhone, go to jail.
If it is your personal property, you can do whatever you want with it.Shoot an iPhone, go to jail.
Hate to knock the credibility of this, but the lightning-in-a-30-pin-case just isn't true. The iPhone 5 was announced over a month before launch (stores get stock a day or two before), and lightning was featured in that year's keynote - so it was no big secret.
New products are just shipped in black wrap with a "do not open until xxxx" on it. Nobody's going to open it and lose their job. No fake cases, or anything like that. But I guess it takes a fancy story to get your name in lights![]()
Agree. I started off my career on the grill flipping burgers for a summer.Everyone should work retail or fast food once in their life
When was the last time anyone updated their software and didn't have some major bugs in the first few releases...
Then why would somebody go to all this trouble and lie about this? I guess I am confused.
I personally have had some bad experiences at the Apple store. Although, not so much the employees, but the policies.
My late 2012 iMac with the 1TB Fusion drive, that was 2 years into its Apple Care warranty, was having hard drive failure issues.
It problems started out very intermittent, but then got to the point that the iMac was unusable. A fresh OS install would fix the issue for a few weeks, I guess until the new data got to the bad sectors, then it wouldn't boot up.
I would take it to the Apple Store only to have the drive pass their HW test. I had them do an extended 1 week test, but it still passed. I would take it home only to have it unable to boot a few weeks later. Then back to the Apple Store only to have the same thing happen.
Finally, 12 days before my warranty was over, the HDD totally broke, wouldn't boot into any mode, normal, safe, recovery, internet recovery.
And, the Apple store guy could not boot up into their HW test for almost 2 hours. It finally booted, and luckily it failed the HW HDD test. They fixed it under warranty.
But, if the iMac HDD held on for just a few more days, it would have been past the warranty and I would have had to pay for the repair.
Or tech support.Everyone should work retail or fast food once in their life
When I worked in retail I was amazed at how many people would complain about me to management for the most trivial and often imagined slights. It didn't matter how respectful and helpful I tried to be, people still complained to management about everything.
I got many complaints because a product was out of stock (apparently I was supposed to fart it out right there?) and even one because I refused to help someone when I was already helping someone else.
This kind of blew my mind because I've never complained to management about an employee in my life, even when they didn't provide the best service. I just don't feel right about potentially ruining someone's livelihood over things that, in the end, don't really matter. Sometimes someone is just having a bad day.
It gave me perspective, and really taught me to be patient with retail employees because there are some real vindictive and ******* customers out there.
I agree with you, other than the one time I asked to see the new Mac Pro and the member of staff responded with "The one that looks like a rubbish bin?" :')
"Also I think the Apple Watch is the dumbest thing ever."
I'd be embarrassed to attempt to sell anyone an Apple Watch. I'm sure I'm not the only one but when I see one of those dumb things strapped on someone's wrist, especially the steel version, I just shake my head and remind myself that I'm grateful for being one of those rare people with the right priorities in life.
Why? Because the truth of their experience at an AS is rather mundane and wouldn't have ever been published.
um, I do not belive it!
'Yes, I absolutely can help you and I'd love to. The replacement is $199.'
Charging $199 to fix the glass on an iPhone screen is not called helping. It's called a ripping off the customer.
True, but it does depend on where this happened.If it is your personal property, you can do whatever you want with it.
or even just any type of customer service.Or tech support.
Don't apologize for promoting truth. MacRumors should have seen through this obvious fake.
Sorry about that, that really sucks.Mine failed 2 weeks after the warranty expired. Rather than try to disassemble the thing, I set up an external fusion drive. Has worked flawlessly since.
My most amusing Apple Store story was dealing with a high school kid that was way too full of himself working at an east coast Apple Store. I was in town visiting family and my aunt wanted a new printer for her Mac. I knew the exact model for her needs concerning color, print rate and ink cost.
The kid did everything he could to up sell into their top of the line printer sold on their floor. This went on for about ten minutes when he started talking down saying he knew more about Apple products than I did.
Ended up showing a photo on my iPhone of Woz and myself to the kid. Even told him I also know the "other Steve." That shut him up real quick and got the printer I wanted for my aunt.
Except you have to be 18 to work there so your story is slightly off.
The glass is actually fused to the screen so you need a whole new screen. 200 is a pretty chunk of change though.