Galaxy Fold Launch Delayed as Samsung Commits to 'Strengthen the Display Protection' [Updated]

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Apr 22, 2019.

  1. MacRumors macrumors bot

    MacRumors

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    The Wall Street Journal reports that Samsung has delayed its launch of the Galaxy Fold until "at least next month" after multiple review units experienced sudden display failures while being tested by the media last week.

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    Samsung initially said it remained committed to launching the Galaxy Fold on April 26, but the rollout is now expected in the "coming weeks." The company has yet to confirm the delay, but it wouldn't be surprising given that at least some of the folding smartphones appear to have a serious hardware issue.

    Galaxy Fold launch events in Hong Kong and Shanghai have already been postponed, according to Engadget's Richard Lai.

    Samsung earlier confirmed that it would "thoroughly inspect" the affected devices to determine the cause, but it has yet to provide an explanation. Samsung also cautioned that removing the protective layer on the display could cause damage, but some displays failed even with the protective layer in place.

    The delay would be an embarrassing mishap for a smartphone that starts at $1,980, but the right move before the Galaxy Fold gets into the hands of thousands of customers around the world and potentially turned into a larger problem.

    Update: Samsung has confirmed the delay in a statement provided to CNBC, noting that it will announce a new release date "in the coming weeks" and "will take measures to strengthen the display protection."
    Article Link: Galaxy Fold Launch Delayed as Samsung Commits to 'Strengthen the Display Protection' [Updated]
     
  2. AtomicDusk macrumors member

    AtomicDusk

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    #2
    A better issue than exploding batteries. :D

    Maybe they're just folding it wrong.
     
  3. Greenmeenie macrumors 65816

    Greenmeenie

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    And this is why Apple always waits to put out new tech. They wait until they can perfect it.
     
  4. Andres Cantu macrumors 68030

    Andres Cantu

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    #4
    Foldgate. Or is Apple the only company that gets the honor of a -gate? :D
     
  5. MacOH21 macrumors member

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  6. Pbrutto macrumors 6502a

    Pbrutto

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  7. Superhappytree macrumors 6502a

    Superhappytree

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    #7
    They should delay it for another 3 years if they they really want to get it right. But why would Samsung-we-were-FIRST want to do that?
     
  8. that be me macrumors 6502

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    #8
    A non-snarky comment. It's better they delay this than release it as-is. If Apple were in the same situation they'd likely respond the same way.
    It does cast doubt on the tech for foldable displays being ready for the mass market though.
     
  9. realtuner macrumors 65816

    realtuner

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    #9
    The second worst product launch in the history of tech. Only beaten by the disaster that was the Note 7.
     
  10. BootsWalking macrumors 65816

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    Unless the display failures were a simple and correctable manufacturing defect I doubt a one-month delay will be long enough to fix what is likely a fundamental design issue.
     
  11. jacobh101 macrumors regular

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    #11
    I love how some tech reporters are proud their units lasted 5 days without breaking. ¯\_(ツ)_/¯
     
  12. dannyyankou macrumors G3

    dannyyankou

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    #12
    And in this picture it looks like the device still has the screen protector-looking thing on it. This is bad.
     
  13. rtomyj macrumors 6502a

    rtomyj

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    #13
    I’ve grown to hate Apples QA as of late but come on. If this was an Apple product there would be mass hysteria. Equality please. Let’s all trash Samsung in unison on this glorious earth day my friends.
     
  14. nawnp macrumors newbie

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    #14
    Just a reminder why Apple wouldn't experiment with Tech like this.

    I also find it pretty unlikely they will be able to fix it within the next month or two. That protective layer plastic doesn't seem to have any way to prevent accidental removal unless they can successfully make the main layer thicker to prevent the issue (I assume there is a reason that isn't set up already).

    Also wonder if this just made Samsung lose a lot of preorders. This might help the competition if people only wanted the fancy folding display.
     
  15. ipedro macrumors 601

    ipedro

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    #15
    This isn’t a software issue and all the Galaxy Folds they’re going to sell are already built and waiting in warehouses. Fixing a design issue would have had to be done in...uh... the design phase. A month delay will only allow them to devise a response for the thousands of phones that are going to fail, hoping that ultimately all of them don’t fail. You’d have to be very dumb to spend $2K on a device that is demonstrably faulty.
     
  16. mi7chy macrumors 603

    mi7chy

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    #16
    Better than the Apple approach like with bent iPad Pros claiming it's within tolerance.
     
  17. Baymowe335 macrumors 601

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    #17
    And this is what happens when you rush technology to market.
     
  18. nburwell macrumors 601

    nburwell

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    #18
    So at least their QA is getting better, right? :D
     
  19. Unity451 macrumors 6502

    Unity451

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    #19
    Or announce things that never come to fruition... I believe the technical term is a "Balk."
     
  20. ActionableMango macrumors G3

    ActionableMango

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    Always, huh? Like the butterfly keyboard which is still failing frequently, even in its third generation design?
     
  21. nylon macrumors 65816

    nylon

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  22. StevieD100 macrumors 6502a

    StevieD100

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    #22
    If Apple put out a product as shall we say as 'Fragile' as the Galaxy Fold then queue to file class action lawsuits would collapse the US Court System.
    As it is Samesung then they will get away with it for the time being...
     
  23. macduke macrumors G4

    macduke

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    #23
    If this were Apple people would be losing their minds. Channels like Unbox Therapy that put out all kinds of clickbait Apple sucks headlines all the time have been quiet about this. They only posted a video of them opening and closing the device 1000 times (over 20 minutes) and it being fine as some sort of response to the controversy. They didn't even talk about it in the video, but it was obvious why they posted it. Obvious fanboy is obvious.
     
  24. Romeo_Nightfall macrumors 6502

    Romeo_Nightfall

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    #24
    What i wonder many of us macrumors experts (aka haters) could have prevented that. What’s wrong with Samsung, are they fearing going to prison camp if not delivering what some ceo psycho asks them?
    --- Post Merged, Apr 22, 2019 ---
    Yes , because apple saw itself as the golden standard in quality! But relax, they aren’t anymore,so,people won’t go,crazy anymore. Have fun with your AirPower!
     
  25. WilliamG macrumors G3

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    #25
    Have you noticed how quiet that hysteria became? There was never a widespread issue to begin with.
     

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311 April 22, 2019