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emotion said:
So, I was unsure whether to plump down the cash for a 5G ipod because of the scratching issues and now I'm 100% certain I'm gonna wait this one out and see if Apple address the problem properly.

I wonder how many other punters think like that given the messages Apple are giving out?
What can you have more than a replacement garanty? And then you know that if you take care of it, it won't scratch anyway. I always take care of my stuff as i hate scratches.
 
Renegate said:
What can you have more than a replacement garanty? And then you know that if you take care of it, it won't scratch anyway. I always take care of my stuff as i hate scratches.

Well me too. I know, it's a ball ache getting stuff replaced though. We don't have that many true Apple stores in the UK so it's trickier to do this too.
 
I wonder if Apple know something we don't... or just they want to be seen in a good light?

I'm not surprised Shuffles are still stilling well.. you know, not everyone wants to pay $100s for a MP3 player... those Shuffles really are cheap.
 
I hope that Apple will do something about it. I don't know why they aren't talking about the Nano as well, but I wouldn't mind getting my video ipod fixed.
 
I must admit that this announcement is making me think twice about this 5G being my first iPod. I would hate to get one for christmas only to have newer ones released in late Jan or Feb; with larger 40/80 GB hard drives. Maybe there isn't something they know about these new pods though.?????
 
edcrosay said:
Why aren't they offering this to Nano users? It would certainly kill the point of the class-action suit.

They already did ... that's what "the press" and Apple haters aren't reporting. Or, if they are, they report it like this:

"It was just to cover a screen cracking issue"

No, Apple is replacing just about any Nano owner's NANO that has reasonable complaint about any issue. But the catch is, there wasn't really an issue, and those that don't buy a case for a $200 investment, or can't figure out that they can simply get some scratch remover and then polish this with a wax coating - are just idiots!

wattage said:
I must admit that this announcement is making me think twice about this 5G being my first iPod. I would hate to get one for christmas only to have newer ones released in late Jan or Feb; with larger 40/80 GB hard drives. Maybe there isn't something they know about these new pods though.?????

Yeah, I know what you mean ... I'd hate to buy the latest Harry Potter book knowing there's going to be another one next year ... and gasp might be the last ... geez JK Rowling isn't supporting us anymore - she must be in bed with Apple!
🙄 🙄 🙄 🙄 🙄 🙄 🙄
 
No scratches on my 5G

I have had my 5G iPod for a week now, and I have no scratches. Of course, I treat it reasonably (keep it in the pouch when I'm not using it, and waiting for a good case to come out). The back picks up finger prints pretty easily, but the screen remains pristine.

I am guessing that Apple is making sure that they don't get bad press on the iPod 5G. From what I have seen, this one is a big winner.
 
wattage said:
I must admit that this announcement is making me think twice about this 5G being my first iPod. I would hate to get one for christmas only to have newer ones released in late Jan or Feb; with larger 40/80 GB hard drives. Maybe there isn't something they know about these new pods though.?????

I can't see a 40 and 80G iPod in the next few months... If they were going to do that they would have done it with the revision a couple weeks ago.
 
I would prefer if people did not turn this thread into the nano class action thread all over again! Once again people are projecting thier own irrational beliefs about what apple is doing against the prevailing fact and wisdom.

1) No evidence or history suggests that apple is doing this because of a "Faulty product".
2) This is in no way an admision of guilt by the company.
3) This has nothing to do with the class action suit. ( excpept maybe to head off another flawedmp3player.com ).

Companies regularly give additional benifit to the consumer on new product launch to prevent some squeaky wheel from creating negative spin and causing REAL harm to the company over a perceived weakness in the, or a small number of, product. Just until the time of irrational exuberance winds down and it becomes another run of the mill product again. So please can we stick to facts and theories that have some basis in reality and history?
 
Generously replace does that mean because the Hardware sucks? WEll guess what i haven't been using my 5g because i'm stressed out over the scratches. I'm waiting on an invisibleshield meaning this thing is not seeing any usage. What happens down the line when i try to use this thing and the hardware fails but I'm out of Apple's Generous replacement period this is BS if its true.
 
emotion said:
I see what you're getting at and I kind of agree. Interestingly I was about to buy a nano from the Uni shop at UCSD when I was over there on business (I'm from the UK). The two display models both were covered in scratches. Maybe a bad example but it was enough to make me think twice.

See, here's a good example of the "in the eye of the beholder" point that was just mentioned. I saw a nano up close for probably the second time ever, at a store display yesterday. It looked beautiful in my eyes. Worried about the scratching everyone keeps talking about, I looked very closely. When I brought it right up to my eye, and in the correct angle, I saw tiny scratches.

And I said "THIS is what everyone is complaining about???"

My 3G iPod scratched about that badly, especially on the metal back. I didn't care then, I won't care now. It's no worse than any other product I'd buy. My cell phone is in worse shape. The bottom of my Apple Pro Keyboard is scratched up far worse than that.

Unless there's something I'm missing, this to me is a non-issue.
 
Macrumors said:


Appleinsider claims that Apple has issued a message to its channel partners to replace any 5th Generation (iPod with Video) that exhibits "any type of hardware failure"... including those that would be classified as abuse... for a limited time.


No problems at all with my 5G. Sounds decent, looks great, battery lasts a long time.

Of course, I've left the protective plastic on the front of it because, that way, it matches my grandma's couch.
 
nice. *goes off to find chainsaw*

tny said:
By the way, I think they should have rotated the iPod 90 degrees, giving them room for a larger LCD, and put in a smaller (nano-sized) click wheel on the right hand side (but made the video screen reversible and the fast-forward/rewind controls switchable, so one could put the click wheel on the left, though how they would have managed the play icon in that circumstance I don't know). Then again, I don't know how ergonomic that would be with the click wheel, though I think holding an iPod landscape would be more ergonomic for watching video.


and in one swift movement, pissing every left hander on the planet off....

anyway, it's not so good with the two handed operation. that's where the ipod's always shined, easy, onehanded operation. (my girlfriend just said there should be no reason after the 'adult entertainment' companies realise that, that there won't be iPorn!)
 
iDM said:
Generously replace does that mean because the Hardware sucks? WEll guess what i haven't been using my 5g because i'm stressed out over the scratches. I'm waiting on an invisibleshield meaning this thing is not seeing any usage. What happens down the line when i try to use this thing and the hardware fails but I'm out of Apple's Generous replacement period this is BS if its true.

If you are not planning on ABUSING your iPod I don't see what the problem is. If you plan of abusing your iPod... why would you have purchased a sheild? ;-)
 
edcrosay said:
Why aren't they offering this to Nano users? It would certainly kill the point of the class-action suit.

They ARE. If your Nano is scratching excessively then you can call AppleCare. Now, this isn't "drop it off a building" like replacement, but it is certainly a nice gesture.
 
I have not been using my 5g because I'm worried about the scratches. I have synced it and played around with it (with the plastic still on) but have been using my 3g until the invisible shield gets here. What DOES happen when this runs out or if it comes out that apple is at fault with a scratchable screen? I havn't seen any yet, but if they are bad then that sucks because then i'll be stuck with a faulty piece of hardware with no generous replacement. Oh well, hopefully the invisible shield works as well as they say it does, then it won't matter!
 
Tommyg117 said:
I have not been using my 5g because I'm worried about the scratches. I have synced it and played around with it (with the plastic still on) but have been using my 3g until the invisible shield gets here. What DOES happen when this runs out or if it comes out that apple is at fault with a scratchable screen? I havn't seen any yet, but if they are bad then that sucks because then i'll be stuck with a faulty piece of hardware with no generous replacement. Oh well, hopefully the invisible shield works as well as they say it does, then it won't matter!

This only extends normal replacement and service to POSSIBLE ABUSE. Therefor if you don't intent to ABUSE yout iPod this will have 0 effect on you!

Geesh!
 
dead pixels

I just got my 60gb White Video iPod, it's great, I love the thing but, I have one noticeable blue dead pixel on my iPod. I have noticed others but, they are very small and I don't notice them much. I only notice the pixel if I'm watching a widescreen video like Return of the Jedi, otherwise it's hard to notice.

I doubt this would be covered and it would probably take a while for Apple to give me a replacement etc...well that's if they replaced it. Also I'm in a similar problem, the case that Apple provided is nice but, I'd like a case with a way I can see the screen. Oh well, at least I'll have a lot of iPod accessories to put on my Christmas list 😛
 
video ipod problems?

Is there a trend of problems with the video ipods - dead pixels on a large number of them? This is somewhat reassuring for buyers hesitant to purchase one, but at the same time it's somewhat concerning as if Apple knows there is a potential issue.
😕

I'm deliberately staying away from my Apple store so I'm not tempted to buy a shuffle, nano, and/or video iPod.
😛
 
adzoox said:
But the catch is, there wasn't really an issue, and those that don't buy a case for a $200 investment, or can't figure out that they can simply get some scratch remover and then polish this with a wax coating - are just idiots!

No, that title is reserved for people who make uneducated statements and post them on internet forums.

The Nano is not an investment, it s freakin MP3 player. Its intent, is to deliver audio content while on the go, not a financial tool. The fact that it looks like it has been beat to hell after just a month and half simply from putting it in a pocket, with nothing else in it, is not acceptable, no matter what type of spin you want to put on it.
 
Actually, the folks at the Apple Store here in Charlotte have very generously (and perhaps it has something to do with this news) offered to allow me to exchange my iPod Gen5, which may have gotten scratched when I took it into the store last week, for a brand-new one. I'm taking mine in today to swap it out.

And the NEW one will be staying IN THE BOX until I get a case for it.
 
clayj said:
And the NEW one will be staying IN THE BOX until I get a case for it.
This is unfortunate. You should not have to treat it more delicately than a wilting flower.
 
ksz said:
This is unfortunate. You should not have to treat it more delicately than a wilting flower.
I think I've been saying that myself for quite a long time now. 😉
 
I don't think it's the scratch issues that is prompting this from Apple. It seems to be part PR move and part of some bigger issue that has probably surfaced from various customer complaints. I've also seens about 10 seperate instances of pixel failure complaints floating around the web, and assuming it's not the same person posting them, this might be the first "dead pixel" issue I've ever seen with an iPod. Having owned three iPods in the course of history myself I've never dealt with dead pixels compared to some other LCD devices I've used which have had dead pixels from the start (Vaio laptop, 1st Gen Gameboy Advance SP, Nokia phone).

This should be interesting 🙄
 
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