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nagromme said:
Absolutely--a bad batch wouldn't surprised me. And since Apple doesn't directly manufacture the iPod, they might not be aware of the situation right away.

I tend to think there's a simpler way that makes them both right, though: differing standards, differing behaviors, and differing levels of AWARENESS of how you treat your iPod. One person might be careless with their iPod, THINK they were being careful, get some small scratches, look close enough to notice them, and be bothered by them. Another person with the SAME iPod might think they were being careful and be RIGHT--or, they might get the same scratches but if they're only noticeable up close at the right angle, might not care.

Two people can both say honestly that they have only ever put their iPod in a soft pocket. But maybe one has held it in his hand with his keys a few times, passed it around to friends with big metal rings, set it down on a sandy tabletop, etc., and not even be aware of all this.

And two people could look at the SAME micro-scratched iPod and one will say "it's scratchproof" while the other says "it's unreadable." Different standards.

I agree. I'm personally not bothered by small scratches... and i'm fairly careful with my iPod, at least by my standards. My 5G hasn't scratched much at all in 8days... i'm totally pleased. My friend on the other hand has a nano, and is so mad about all the scratches.
 
camomac said:
yep. and after reading this thread, and another one on this board,
i will wait until this scratching thing seems to get worked out.

** i too hug my 4G **


5G = No Firewire Also. that too is disappointing!

What is Apple's reason for stopping the Firewire?... I personally don't see it as disappointing, but it seems a fair amount of people do. And the power adapter thing, it doesn't bother me, because you can always charge on a computer, a dock, or an old power adapter (right?). Let me check... yeah, you can. And it's more than worth no power adapter for it to come in such a cute little box.
😀
 
nagromme said:
A bad batch is at least possible, but I really doubt the material on every new iPod is different when Apple says it's the same.

However, the negative hype that snowballed causes two things, even if the problem (meaning iPods that scratch more easily than others) is rare or nonexistent:

1. It makes people LOOK for scratches up close, and notice more scratches than they would have.

2. It makes people TRY to scratch models on display! The display models I saw were fine, but I wouldn't judge by any display model. Especially when people say the SCREEN especially was all scratched up on the one on display. You know that scratches concentrated right on the screen were intentional, not just random handling by shoppers--it's not like the screen is made of something different from the rest of the face.




Actually, I'm pretty sure ALL full-size iPods have always had a clear casing that covers the entire front, NOT just the screen. The type of clear plastic may have changed over time (I doubt it--and we know the 4th and 5th gen/nano are the same), but the iPod has always been white-under-clear.

I believe the reason some people think that's a recent change is that the newest iPods (like the first very ones) have a hard corner around the front edges. That helps you SEE the clear shell that was always there. My 4th gen has rounded edges like your 3g, and it's not as easy to tell the shell is clear--but it is. Your iPod surface isn't made of white plastic with a clear screen, it's a whole clear shell--over top of white plus the screen. No matter which gen you have. (Black instead of white might show more scratches of course.)



The warranty would always cover problems that are Apple's fault (if any such REAL issue should emerge). Now Apple is offering support BEYOND the warranty, covering abuse. That's nice of them, whether it lasts a week, a month, or a year. ANY time period is above and beyond what they have to do. Things are better for customers today than they were before this decision. So what's the problem?

It's like if Apple gave away a free charger to iPod buyers this month. Special promo. Does that make it BS if the promo EVER ends?

Remember, this isn't something Apple is promising or advertising--this is inside info that has been intercepted. Apple's decisions like this ARE subject to change. There's nothing surprising about that.



Something makes me think this rumor will spiral into strange and surreal new places for a long time 😛

IF "it comes out that Apple is at fault" then your warranty is likely to apply, or a new decision is likely to come from Apple to rectify the situation. No such fault has emerged YET (and there may BE none) so how you can you criticize Apple's response to it?

You don't NEED a "generous" replacement for a faulty device. Only if you plan to abuse your iPod. The included case is a more convenient solution for that 🙂



If you're thinking that bhttps://forums.macrumors.com/images/editor/menupop.gifecause two people have posted, remember this: who would BOTHER to post and say "I have no dead pixels"? Very few would. But if you DO have them, it's human nature to complain. Thus, ANY online forum will make the product in question seem more trouble-prone than it really is. 1% of people with a problem will post ten times as much as 99% of people who have nothing to complain about. Nothing wrong with that--it's human nature, and sharing problems/solutions is actually very useful. (And bad pixels on LCDs are an occasional fact of life--otherwise they'd be insanely expensive. 5g iPods of course have many MORE pixels than any previous iPod.)

Yeah, mine doesn't have any dead pixels and i'm very, very happy with it in every aspect.
 
Personally I think the scratches are way overblown. Wait till people take their 100 watt bulbs outside and do the same test to their cars... SCRATCHES EVERYWHERE!
 
amateurmacfreak said:
What is Apple's reason for stopping the Firewire?... I personally don't see it as disappointing, but it seems a fair amount of people do. And the power adapter thing, it doesn't bother me, because you can always charge on a computer, a dock, or an old power adapter (right?). Let me check... yeah, you can. And it's more than worth no power adapter for it to come in such a cute little box.
😀

PCs aren't as commonly equipped with FireWire like Macs are, plus it's extra components which Apple doesn't need to put in. Plus, there isn't a huge discrepancy between transfer rates of FW and USB2.
 
~Shard~ said:
PCs aren't as commonly equipped with FireWire like Macs are, plus it's extra components which Apple doesn't need to put in. Plus, there isn't a huge discrepancy between transfer rates of FW and USB2.
Yeah it's just too bad that Apple didn't have USB 2.0 in their machines as early as they should of. I'm stuck with USB 1.1 on my PowerBook 12", so transferring stuff to my iPod 5G is a real pain 🙁
 
Sky Blue said:
How is a scratching issue a hardware fault?
These things are not cheap! You think they would hold up to "normal use."
I don't have one and can not say that it's a "normal use" issue but everyone I have seen in stores have tons of scratches.
 
ksz said:
This is exactly my point about the nano (and perhaps the new iPod video) exhibiting a disproportionately high rate of aesthetic degradation, and that is a real problem. People can bury their heads in the sand, but the problem won't go away.

My nano was covered in scratches after 2 days of normal use. Here, once again, are some pictures.

Thank you again ksz for sharing your photo of your scratched nano. Hopefully Apple can fix any problems with the video iPod earlier before any more lawsuits.
 
LimeiBook86 said:
Yeah it's just too bad that Apple didn't have USB 2.0 in their machines as early as they should of. I'm stuck with USB 1.1 on my PowerBook 12", so transferring stuff to my iPod 5G is a real pain 🙁

Good point, I never really thought of that. They were quick to jump on FW, yet were perhaps a little to the game for USB 2.0 itself...
 
powerbook911 said:
I kept the plastic covering that came with the 5th gen iPod, on mine. It has protected it nicely.
I did but, when I kept putting it in it's case the plastic kept peeling off, I just ended up peeling the whole thing off and now I need to find a 5G case, one with hole for the wheel and a window for the screen.
🙄
 
amateurmacfreak said:
What is Apple's reason for stopping the Firewire?... I personally don't see it as disappointing, but it seems a fair amount of people do. And the power adapter thing, it doesn't bother me, because you can always charge on a computer, a dock, or an old power adapter (right?). Let me check... yeah, you can. And it's more than worth no power adapter for it to come in such a cute little box.
😀

I don't understand why people are so sad that Firewire has gone the way of the DoDo bird. The Firewire (400) transfers data @ 400mbps vs the USB 2.0 transferring @ 480mbps. Much better transfer speed, if of course you have 2.0 USB, rather than 1.1.

I would like to see in the future the iPod have an alternative for Firewire 800 along with USB 2.0
 
snowmoon said:
Personally I think the scratches are way overblown. Wait till people take their 100 watt bulbs outside and do the same test to their cars... SCRATCHES EVERYWHERE!
Only on a clearcoat, particularly black clearcoats. Metallic paint holds up much much better. My previous BMW 528i wore a black clearcoat and I have never elected to purchase the same color choice since. My Titanium Silver 545i only has minor stone chips on the front after 18 months of ownership.

Your reaction is purely emotional.
 
I don't think ANYONE here is suggesting that iPods should be indestructible. Certainly, if you put them in a pocket with keys, change, or any other metallic or hard substances, scratches are to be expected.

But you shouldn't be able to scratch the damn things with a soft cloth. THAT is what I have a real problem with.
 
clayj said:
I don't think ANYONE here is suggesting that iPods should be indestructible. Certainly, if you put them in a pocket with keys, change, or any other metallic or hard substances, scratches are to be expected.

But you shouldn't be able to scratch the damn things with a soft cloth. THAT is what I have a real problem with.
Damn straight.

It is this ease of aesthetic degradation that is greatly disproportionate to any other portable consumer electronics device I have ever owned. Previous generation iPods hold up better because there is a difference in the surface materials being used (acrylic on the old versus thin coat of polycarbonate on the new).
 
Well just returned my nano tonight, apple took it back no questions asked. Nice to get back that $250 seeing as how I forked out $400 for the 60gb video.
 
Item not exchanged

I went to the apple store today (40mi away.) I explained that the video was skipping and that it would sometimes try and play video & music at the same time. They looked at me with blank stares and had to explain that they have no replacement parts and that none of them knew a thing about the Ipod video. They couldn't exchange it because I have mine engraved. (Even though through my near-two hour wait I saw three people get engraved ipod nanos exchanged. They took it and now say they will have an answer for me on Monday.
No parts, no cases, no support.
 
ksz said:
This is exactly my point about the nano (and perhaps the new iPod video) exhibiting a disproportionately high rate of aesthetic degradation, and that is a real problem. People can bury their heads in the sand, but the problem won't go away.

My nano was covered in scratches after 2 days of normal use. Here, once again, are some pictures.

Wow.. that is truly heinous.

To get an equivalent effect on a competing player I will probably have to go to the beach and hurl the player into the sand a few times..

Not stomp on it and drag it through the sand though, just pitting it against the grains should do it.. the same way normal use did your Nano it 😡
 
deanwaterman said:
I don't understand why people are so sad that Firewire has gone the way of the DoDo bird. The Firewire (400) transfers data @ 400mbps vs the USB 2.0 transferring @ 480mbps. Much better transfer speed, if of course you have 2.0 USB, rather than 1.1.

I would like to see in the future the iPod have an alternative for Firewire 800 along with USB 2.0

Mmmm...It would be nice if the new ipod had the new Firewire port. Most people don't have a clue that a new Firewire version was worked on along with USB.*Sigh* In the long run getting rid of the firewire port makes good business sense. But in the short run it's stepping on the eternally devoted who got Apple there. Maybe Apple is trying to make people upgrade Macs secretly?
 
USB's 480 is a max burst speed. it still maintains lower sustained speeds than FW400... this doesnt matter much with small transfers..but the larger the transfer gets...the more this matters.


but, as has been pointed out...FW800 is ...well...faster still.

and they had BETTER not be getting rid of firewire...because 2 pieces of audio equipment i am buying are firewire based. Firewire has it's place...it is simply overkill for small things.



pizzach said:
Mmmm...It would be nice if the new ipod had the new Firewire port. Most people don't have a clue that a new Firewire version was worked on along with USB.*Sigh* In the long run getting rid of the firewire port makes good business sense. But in the short run it's stepping on the eternally devoted who got Apple there. Maybe Apple is trying to make people upgrade Macs secretly?
 
generik said:
Wow.. that is truly heinous.

To get an equivalent effect on a competing player I will probably have to go to the beach and hurl the player into the sand a few times..
Not to deny anyone's pain, but just to put the fear of buying a new iPod into perspective: a close-up CAMERA FLASH makes scratches look MUCH worse than they would to the eye alone. Even a tiny micro-scratch you may have never noticed becomes a bright white line in that situation.

Re Firewire going away: hardly. It's been removed from the iPod, where there's little demand for it. It is NOT going away from camcorders, external drives, Macs, or even PCs. Because even FW 400 IS faster in the real world than USB 2, to say nothing of FW 800 and beyond. Apple has in no way backed off of Firewire for their computers.

In fact, the irony is that the people most complaining about the lack of Firewire are in reality (and quite understandably) the ones bothered by Apple being late to use USB 2. I say irony, because Apple's decision to hold off on USB 2 was probably made to PROMOTE the sale of Firewire devices 🙂 And for all I know, it may have been effective in that. So the people complaining about being stuck on USB 1 may in fact be looking at an issue caused by just how far Apple WILL go to promote Firewire.
 
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