Genius didn't erase content and settings

Discussion in 'iPhone' started by jshelton, Aug 24, 2009.

  1. jshelton macrumors 6502a

    Aug 4, 2008
    They swapped my 3GS out at the Apple Store this evening, and I just realized they didn't erase my content and settings. The Genius wrapped my old phone and put it in the box. All of my music, contacts, messages, etc. are still on the phone. That doesn't concern me as much as my email account does. I had (1) Gmail account set up on my iPhone. Does this mean that an employee or someone else has access to my Gmail account now?

  2. -aggie- macrumors P6


    Jun 19, 2009
    Where bunnies are welcome.
    Well, they just wrapped it to send to wherever they take it apart and make it all shiny new again. So, I'd think they'll wipe it then. However, to be safe, you should change your password.
  3. macjram macrumors 6502a


    Dec 20, 2008
    When they swapped it, they should have had you sign something that says they swiped it or w/e.

    Well that's what happened when I swapped mine.
  4. RandomKamikaze macrumors 6502a


    Jan 8, 2009
    If you have MobileMe you could see if it is on. Then do a remote wipe
  5. jshelton thread starter macrumors 6502a

    Aug 4, 2008
    I changed my Gmail password. I should be fine, right? In this day and age I just worry about security more than I should. I wish I wasn't so paranoid.
  6. bytethese macrumors 68030


    Jun 20, 2007
    Cranford, NJ
    Just hope that it doesn't find it's way to someone like myself who can forensically analyze an iPhone. :)

    Odds are however that whoever gets it when it's refurbed won't attempt to recover any data but it would be possible.
  7. wolfpackfan macrumors 68000

    Jun 10, 2007
    Cary, NC
    Actually there is nothing paranoid about it at all. I would be just as concerned.
  8. jav6454 macrumors P6


    Nov 14, 2007
    1 Geostationary Tower Plaza
    Don't worry, your phone will go thru the refurbishing process. By the time the NAND Flash chip you had gets to a new iPhone, it will have been wiped at least 2 times.

    Edit - Its fine to be paranoid about your personal information.
  9. jshelton thread starter macrumors 6502a

    Aug 4, 2008
    Thanks everyone. I feel better about it now.

    I guess I was more concerned about an employee at the Apple Store or someone else having access to my data before it actually gets to the refurb process.

    I'll make sure they "Erase All Content And Settings" from now on.
  10. darngooddesign macrumors G3

    Jul 4, 2007
    Atlanta, GA
    That's what you get for expecting someone else to do what common sense says you should have done. ;)
  11. megapopular macrumors 6502a

    Aug 21, 2007
    Yeah, I always delete all pics from camera roll, sync to iTunes to remove other photos and delete all mail accounts, text messages and notes before taking my iPhone to the genius bar for replacement. And between the 3 iPhone versions, I've replaced about 10 phones, lol!!

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