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Provide some evidence then.
We have evidence in the past, not in the future. But you can use logic. If you’re forced to maintain 7 years of support, many v0 products won’t exist, and therefore their successors won’t, either. You won’t be able to make big improvements in devices that share the same OS because you must maintain the previous versions. Also the other way around: you won’t be able to make big changes in the OS. Of course devices will be more expensive. Does all that not affect the consumer?

And that’s just some thoughts — the real danger is all the unintended downsides that can happen and you can’t think of now, because complex systems are like that.
 
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As an owner of SONY flatscreen TV, I concur with this statement. When Germany switched from DVB-T1 to DVB-T2 a few years ago, my TV no longer can receive the new signal. I had no idea of its glaring issue and that my TV was at its end of product cycle when I bought it. I have either to buy the tiny converter box (they don't always work consistently), to subscribe to the VDSL TV service, or to replace it with newer TV that can receive the DVB-T2 signal. SONY doesn't provide any upgrades or updates for its not-so-legacy TV sets. Like Apple, SONY would rather want you to buy new TV set...and keep with Johnsons.
The switch from T1 to T2 was a hardware issues, not software upgradable, and not really Sony’s fault as they clearly put the right specs on the TV. You likely bought the TV before the future tech change was put in place or you dealer forgot to tell you that the TV you bought was about to be out-dated. In that case you should go back to the dealer and complain.

However, I agree on the Android TV part should come with a certain year-range of software upgrades to improve security.
 
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We have evidence in the past, not in the future. But you can use logic. If you’re forced to maintain 7 years of support, many v0 products won’t exist, and therefore their successors won’t, either. You won’t be able to make big improvements in devices that share the same OS because you must maintain the previous versions. Also the other way around: you won’t be able to make big changes in the OS. Of course devices will be more expensive. Does all that not affect the consumer?

And that’s just some thoughts — the real danger is all the unintended downsides that can happen and you can’t think of now, because complex systems are like that.

Why wouldn’t you be able to make changes to an OS? Unless I’m missing something 7 years of support is exactly what it says, a manufacturer could still support an old OS with security patches etc. I don’t believe the intention is a 7 year old device must run the most current OS.
 
Sounds like a fantastic proposal especially now that smartphones have reached maturity and most don’t need to upgrade yearly or even every five years. This will force phones to be better engineered so they last longer. The main issue here is when does the clock start on security updates, is it seven years from purchase or seven years from the OS version you installed a day ago on your seven year old phone?
7 years from the last day of manufacture.
 
It’s one thing to regulate and tell companies what they can’t do. But when you tell them what they must do (to a certain extent), it’s a bit much, especially in this regard.
Its worked well in NZ and Australia where we have the consumer guarantees act. It gives the consumer a LOT of rights, for example things must be free of defect for a reasonable time. I got a new motherboard for a MacBook installed for free after 3.5 years.
 
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Its worked well in NZ and Australia where we have the consumer guarantees act. It gives the consumer a LOT of rights, for example things must be free of defect for a reasonable time. I got a new motherboard for a MacBook installed for free after 3.5 years.
Great! That’s how it should be.
I don’t understand this sentiment of people defending a multi billion dollar company over consumer rights. Apple will be just fine if they have to extend customer support in the EU.
 
Doesn’t Apple mostly do this already? Especially compared to other companies. But idk about forcing devices to be easy to repair. Device boards are going to get insanely tiny in the coming years as phones will be mostly batteries inside. We’ll be moving to 2nm CPUs before long. How reasonable is it to expect to provide parts for something that complex? How many people or shops would be equipped to handle such a repair? I don’t want to hold back innovation at the expense of cheaper repairs, especially if we’re moving towards an iPhone that can unfold into a really thin iPad Mini, and beyond that another 15 or so years, AR computer vision in contact lenses. Imagine if they had to design that to be repairable. It would never happen. There are limits to everything.

Beyond that, Apple forces things like the camera module to be securely updated so that people don’t have to worry about their phones cameras being hacked and spying on them after repairs or if some nation state was trying to hack devices used by senior officials in a rival government by intercepting them at some point and quickly making pre-fabbed replacements.
 
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Why wouldn’t you be able to make changes to an OS? Unless I’m missing something 7 years of support is exactly what it says, a manufacturer could still support an old OS with security patches etc. I don’t believe the intention is a 7 year old device must run the most current OS.
Apple might need to introduce LTS version of iOS for old devices. Just like in Linux world.
 
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So is dumping all of those perfectly functional device good just because it is “not the latest”?

I have to admit though, without concret number, such argument leads to nowhere and nobody can convince each other.
Traversing circular logic. In a free market a customer buys what a customer wants to buy. Perhaps you want a mandate telling a customer when he can and cannot buy something. Every 7 years sound good to you?
 
As for me, my iPhone 6S is running great on iOS 15, I see no reason why it couldn’t support 10 years of s/w security updates. (It’s obviously too slow for some of the newer AR/VR features, so Apple not releasing them for this device is ok, but it runs fine otherwise.)

I am a bit sour that my top end 2012 Mac mini didn’t get Monterey or Big Sur as it has the memory and processor able to handle these. I’d like to see 10 years on both h/w and s/w for laptop and desktop devices.
It's funny that Macs often die quicker than iOS devices.
 
Traversing circular logic. In a free market a customer buys what a customer wants to buy. Perhaps you want a mandate telling a customer when he can and cannot buy something. Every 7 years sound good to you?

Buying what you want to buy is a very poor argument. There are plenty of things companies can sell at a profit that customers want to buy, but that does not make it a sufficient reason to actually bring them to market. The government has to regulate these things.

And then it's be up to the manufacturer to produce products abiding these criteria in a way they can still make a profit.
 
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Why wouldn’t you be able to make changes to an OS? Unless I’m missing something 7 years of support is exactly what it says, a manufacturer could still support an old OS with security patches etc. I don’t believe the intention is a 7 year old device must run the most current OS.

So what happens to a manufacturer who doesn’t issue any more patches, or is late with them? What’s the penalty exactly?
 
I think instead EU should regulate to a 5 year warranty. That would do the desired effect as parts would need to still be available for that period in order to fulfill it.
 
Apple are the only phone manufacturer I know of that provide software updates for 5 years.

I hope they ask the same of smart TVs. They are even worse than Android phones for updates.
For some models. But there is no guarantee whatsoever. When Apple decides that your iPhone is no longer supported by the latest iOS you have exactly 2 years left. The support for legacy versions of Android is usually longer as for iOS.
 
So what happens to a manufacturer who doesn’t issue any more patches, or is late with them? What’s the penalty exactly?

that’s to be determined I guess. It’s not like other industries aren’t regulated. If a business goes bankrupt there’s not likely much is to be done. If the business wants to work in the market they need to comply.
 
Do tell me how far Apple is off that mark? Perhaps someone who understands why Apple was singled out in the lede can explain how this impacts Apple much at all, let alone more than their competition? Here, let me help: how long after they stop selling it before Apple moves a product to the "vintage" list? How long before "obsolete" (when they no longer service them)? How old a device still receives iOS updates? How much of that is de jure policy and how much of it is de facto Apple's behaviour?
Apple wasn’t singled out in the original report (in German), only in the MacRumors headline:

 
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Traversing circular logic. In a free market a customer buys what a customer wants to buy. Perhaps you want a mandate telling a customer when he can and cannot buy something. Every 7 years sound good to you?
Except, there is no absolute free market anywhere in the world, even in USA. Granted, smartphone is not prohibited goods, but that doesn’t mean one can just sell it in any way, shape and form possible without any consequences, including selling flawed products.

Also, there will be a sweet spot between fully government controlled market vs “free market” that so many people love to brag about.
 
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In my opinion the biggest problem that needs to be addressed is 'forced obsolescence' in relation to software/firmware updates. There are millions upon millions of electronic devices out there that could still be fully functional if only the manufacturer of the device would spend time updating the devices software/firmware. The manufacturer wont update the software/firmware because they want you to purchase their latest products so when new features or standards come out the manufacturer makes the excuse that X feature/function will only work with software/firmware XXX.XXX but knowing full well the feature/function would work perfectly well on the older devices if only the manufacturer would update the software/firmware to work on the older devices.

I've got mobile phones, PDA's, computer sound cards, computer TV capture cards, media recording devices, all operational, not a single thing physically or mechanically wrong with them but none of them can be used because the manufacturers of each device stopped providing software/firmware support for them.

If a manufacturer builds a product that they know is going to last 10,20 even 30 years, they should support that product. It is totally unacceptable in my opinion to build a product that will last for years and years for it to become useless after only a couple of years because the manufacturer refuses to update the software/firmware to allow the product to still be useable.
 
I doubt the EU has the courage to impose these laws to ANY Chinese tech company like Huawei or Xiaomi..... they'd be bankrupted if they were legally forced to "support" (tech support, material support, parts and labor repairs) their old devices from 4 years past.

The law would no doubt only apply to new products, not existing ones.

iphone 6s still working like a charm being an old phone. Less capable? for selfies? sure, for sending messages, communicating..? no, twitter, snapchat, whatsapp, instagram blablabla works still the same.

I'm with you. I keep mine until some new compelling feature, such as 3G->LE->5G since the basic functionality I depend on doesn't change much otherwise. The only other reason was the occasional offers by my cellular carrier to swap my old phone for a new one for only the sales tax.

If the new os is too much, then it is too much - it doesnt mean that they cannot make security fixes for old os.

Yea, people are assuming that companies wil magically design phones to run teh latest OS when at best they'll get some patches.

It was exchange rate and pricing numbers ( As it always has been even before iPhone era ) i.e Apple always round it "up" to their preferred pricing number. The factor / calculation changed sometime during mid 10s when there was a massive change of exchange rate in short period of time. Either Strong US or Weak Euros. The subsequent year Apple has since changed that calculation to better reflect on those risk. Which was documented somewhat in one of their Annual report or investor meeting.

We'll just have to disagree on this.

The legal requirement aren't actually that much different mostly because in the US you have class action which is in someway substantially costly than any requirement in EU or other market like Japan or China.

In that case, much of rest of the world, based on Apple's pricing, is paying for US lawsuits as well as local regulations given the higher prices on average. The American consumer thanks you for paying for their lawsuits.

Yes, if anything, this is good for Apple. And possibly Samsung and some other big companies. Manufacturers focusing on many cheap models will have a harder time (or try to ignore rules).

They'll simply do the minimum to comply with them.

This whole story makes me think of when the US "forced" European car makers to add expensive catalytic converters to the cars, reducing horse power from (example) 325 to 311, a complete disaster, nobody could drive Mercedes or BMW anymore. Right? No, it was a good decision, a few years later all new cars in the EU as well had catalytic converters.

At least you could easily desmog a car, at least in the early days. The old BMW air pump/reactor setup could be pulled in a few hours and the manifold hole plugged with a bolt.

I'll almost be impressed if Apple is confident enough to pull out of an annual $68bn market, to avoid having to provide a few security patches and refurbished parts for old devices. I doubt investors would be equally so impressed as me.

Not going to happen. Apple will simply find ways to comply at the lowest possible costs and pass on costs to teh consumers in those countries.

Honestly, I see then biggest treat to Apple in this that Android phones then will come with mandatory updates for 7 years compared to the current 1-3 year upgrades on most products.

One major Selling point for NOT going Android has been the uncertainty about the lifespand of the up-to-date software on the phones. With that uncertainty gone, cheaper mid-range Android phones with great(okay)ish specs, oled screen and modern designs might become a competitive force. Apple will have to update the design of the iPhone SE from outdated.

The law will not force manufacturers to make the latest OS work on older phones, nor it will it necessarily mean repairs will be cost effective or significantly reduce waste. A manufacturer could simply make the entire internal workings one replacement part; and yo can bet the part costs to build a complete phone from parts will be more than the cost of a new one.

The EU will get all caught up in the definition of "reasonable" and take years to resolve it; if past history is any proof.

We have evidence in the past, not in the future. But you can use logic. If you’re forced to maintain 7 years of support, many v0 products won’t exist, and therefore their successors won’t, either. You won’t be able to make big improvements in devices that share the same OS because you must maintain the previous versions. Also the other way around: you won’t be able to make big changes in the OS.

I doubt they will have to maintain backwards compatibility, merely update the old version with security patches, minor feature updates, etc.

Of course devices will be more expensive. Does all that not affect the consumer?

Of course, and people will complain about higher prices.

And that’s just some thoughts — the real danger is all the unintended downsides that can happen and you can’t think of now, because complex systems are like that.

Politicans care about today and getting reelected, not what happens as a result, and will always blame someone else anyway.

I think instead EU should regulate to a 5 year warranty. That would do the desired effect as parts would need to still be available for that period in order to fulfill it.

They could, but consumers would see price spikes as a result.

If a manufacturer builds a product that they know is going to last 10,20 even 30 years, they should support that product. It is totally unacceptable in my opinion to build a product that will last for years and years for it to become useless after only a couple of years because the manufacturer refuses to update the software/firmware to allow the product to still be useable.

If they were forced to do that they'd simply design products that only last 5 years. Problem solved.
 
They could, but consumers would see price spikes as a result.

We see prices spiking anyway. So let it spike. I think businesses are more interested in selling than people are buying. If the price is right for the value … people will buy it.

I’ve started by paying 620 for the top of the line iPhone, now I have to shell out 1250 give or take. Will see how my iPhone X to 13 Pro upgrade goes given the recent news. One more spike for a just cause, does not make much of a difference. I suppose competition would sort that one out in the medium run in search for higher revenues.

What is sad is that the public feel the need for these regulations as tech companies year after year push the string every little so much into their $direction$, less and less power to customers over their properties just to stay in the game. All this push back would be totally unnecessary with a bit more common sense from big tech.

Anyway, It’s natural. Push here, push back there, pull here, pull back there, things will level out at some point.
 
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Frankly, I don’t mind, for the simple reason that Apple is clearly in a better position to weather this out compared to the competition. So if this results in less companies operating in the EU and consequently less competition for Apple, who am I to complain?
 
If anything I think this would be easier for Apple to do - they already do it for what 3/4 years.

The much much bigger story is how are all those android manufacturers going to cope. Many are not even around for 7 years. Software for 3 years is virtually unknown in android land. They will have a massive hurdle to jump to be able to meet this.
 
We see prices spiking anyway. So let it spike.

I'm not sure setting arbitrary warranty periods is in the consumers best interests when compared to the price hikes. I'd wager a significant percent of the problems people experience are due to normal wear and tear or damage, not product flaws. Even poorly designed products, like Apple's scissor keyboard, don't fail in quantities requiring large scale replacement. Manufacturers may also change what they consider failure. Apple replaces batteries under warranty at a relatively high remaining capacity, they could very well lower that to 50% for warranty purposes and significantly reduce warranty costs; arguing that is the normal expected performance drop over 5 years.

Frankly, I don’t mind, for the simple reason that Apple is clearly in a better position to weather this out compared to the competition. So if this results in less companies operating in the EU and consequently less competition for Apple, who am I to complain?

Yea, when cheap disposable phones disappear people will no doubt be upset.

If anything I think this would be easier for Apple to do - they already do it for what 3/4 years.

The much much bigger story is how are all those android manufacturers going to cope. Many are not even around for 7 years. Software for 3 years is virtually unknown in android land. They will have a massive hurdle to jump to be able to meet this.

I suspect you'll see companies selling cheap phones to go out of business and be replaced by a new shell for the OEM. Cheaper and easier than complying with the law.

people no doubt will complain.
 
This alone is great news. People are finally seeing through apple's smoke and mirrors. Germany and others also need to pass laws that require payment methods systems outside of apples walled garden!
 
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