Getting UNWANTED email notifications (Alerts settings)

Discussion in 'Site and Forum Feedback' started by -hh, Jun 15, 2018.

  1. -hh macrumors 68020

    -hh

    Joined:
    Jul 17, 2001
    Location:
    NJ Highlands, Earth
    #1
    I've turned "Alerts" off, yet I'll get email notifications anyway, on a different (new) thread weeks later.

    For example, did this on my account on 4/3/18.

    But after I replied today (6/15) to a couple of threads, got the damn email notifications again ... and found that the Alerts setting page had EVERYTHING set as enabled for notification.

    Needless to say, the user preference settings are getting lost and/or not being saved.

    Just tried the "no emails" hyperlink that came on one of the email messages - I think that's what it required last time to be honored.


    Else all MR email notifications is going into my SPAM folder.
     
  2. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #2
  3. -hh thread starter macrumors 68020

    -hh

    Joined:
    Jul 17, 2001
    Location:
    NJ Highlands, Earth
    #3
    Well, that explains it, for I was looking on the 'Alerts Preference' page, since this is an Alert

    https://forums.macrumors.com/account/alert-preferences

    The UI problem is that the "receive email notifications" is not listed here, nor clearly cross-referenced back to the Alerts page,

    ----------

    My recommendations to improve the UI would be to revise both the 'Preferences' page as well as the 'Alerts Preference' pages.

    First step would be to consolidate all 'notifications' options to be on a single page (the Alerts Preferences page)

    On the general preference page, when you delete the 'Options' part you listed above, I'd include a cross-reference there to the Alerts page, probably with a statement of "...configure more Notification & Alert Options"

    ...and then move these settings to Alerts preference page.
     
  4. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #4
    That is something baked into the forum Xenforo software package and not something we have control over.
     
  5. -hh thread starter macrumors 68020

    -hh

    Joined:
    Jul 17, 2001
    Location:
    NJ Highlands, Earth
    #5
    Well, then its feedback for Xenforo.

    In the meantime, I did receive another email alert on this thread (8:24AM ... your posting time +1 minute).

    Now I'm sure that I'd already disabled the 'email notify' portion, but I've just checked (& resaved) it to give it another test. Please post a quoted reply to give it a test.

    FWIW, wondering if there might be a different rule on notification for thread-starters?
     
  6. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #6
    Here you go...
     
  7. -hh thread starter macrumors 68020

    -hh

    Joined:
    Jul 17, 2001
    Location:
    NJ Highlands, Earth
    #7
    Well, got another email notification, at 09:36AM (again, your posting time + 1 minute).

    Don't seem to be getting any others - is it a case that email notify can't be disabled when you're the thread starter?
     
  8. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #8
    Have you tried going to https://forums.macrumors.com/watched/threads/all and then use the "Manage Watched Threads" drop-down menu toward the top left to select the "Disable email notification" option, which should apply to all the watched threads.

    https://forums.macrumors.com/threads/cant-find-option-to-opt-out-of-email-notification.1957328/ and
    https://forums.macrumors.com/threads/and-receive-email-notifications-of-replies.1994842/ have some more information about this kind of thing.
     
  9. -hh thread starter macrumors 68020

    -hh

    Joined:
    Jul 17, 2001
    Location:
    NJ Highlands, Earth
    #9
    Egads, there's a THIRD place from which to manage notifications preferences?


    Well, I've done that now too, so time to run it through another test cycle.

    Looks like they're just repeats of the two other places previously mentioned.

    Overall, after years of it being utterly no problems (MR member since July 2001), it is irritating that MR has just fairly recently become email "SPAMMY" in this regards...and the irony is that even the chronically slow-to-condemn Apple Mail is even now automatically categorizing MR Forum email notifications as Junk Mail.
     
  10. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #10
    Essentially there's the preferences location to set things up as you want going forward, and there's the location of all the already watched/subscribed threads where you can change their alerts and other settings.
     
  11. -hh thread starter macrumors 68020

    -hh

    Joined:
    Jul 17, 2001
    Location:
    NJ Highlands, Earth
    #11
    Well, that one was apparently finally it.

    Overall, my observation here is that someone at MR changed the default preferences settings (I found *ALL* of them had been enabled) and this is what was the genesis of this problem.

    Plus that they're scattered over three different locations does not help matters at all - - this needs to be built into a FAQ.
     
  12. Knowlege Bomb macrumors 603

    Knowlege Bomb

    Joined:
    Feb 14, 2008
    Location:
    Madison, WI
    #12
    I’ve been having a similar issue for months. My case involves the “Replies you’ve missed at macrumors” emails. I’ve attempted to unsubscribe to these several times but when I select the checkbox and save it prompts me for a login with an email address which then gives me an error saying that email address is already in use.

    Annoying to say the least.
     
  13. Scepticalscribe Contributor

    Scepticalscribe

    Joined:
    Jul 29, 2008
    Location:
    The Far Horizon
    #13
    Yesterday, and this morning, I have received that massive "Privacy" MR notice that obscured the screen, on at least five separate occasions (I had initially clicked on it when the relevant legislation was discussed in May) when I clicked on MR; closing the tab and clicking again on MR settled the issue for now, but I am rather curious to know what is actually happening here.
     

Share This Page