may shortcomings people have can be 'fixed' by using jb apps... now, if you don't want to be jb to make it more pleasant for your personal use, then maybe another phone could be better suited for your needs... Every device has shortcomings of some sort, one as a buyer has to make sure that the shortcomings don't conflict w/ the persons everyday use before making a purchase of said device... I believe the iPhone contract gives you the first 2 weeks to return the device w/out monetary consequences if you decide the device is not for you...