Well they left a voicemail because I was in a meeting. They basically said they couldn't get me an appointment for launch day for the device I wanted (surprise surprise) and that the device would be available within 2-3 weeks (is that it WILL be there IN 2-3 weeks or 2-3 weeks MAX?) They did also email me saying they'd like to still speak to me on the phone and to email back with a call time. EDIT: They called back and it was basically what I expected. "Upgrade program customers are the priority...expecting the product within 2 weeks, but hopefully much sooner...we'll let you know the minute your store has one in stock and the Upgrade customers will have priority over stock" Nothing ground breaking or overly positive, but it seems like they're really trying the best they can to hasten the process, short of inviting us to Shenzhen to make our own iPhone. Anyone else hear back yet?