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iPhone 12 Pro Graphite Model -- Sim Card Tray Scratched
- Thread starter Duncan68
- Start date
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To add an update to this: just for the hell of it, I decided to search eBay for 12 Pro SIM card trays, and to my shock (maybe I shouldn't have been shocked) there is a seller in China selling what is claimed to be OEM "open box" SIM card trays for the 12 Pro. They were only like $6 bucks and change plus shipping. It came to a little over $10, so I thought, why not? I'll take a chance. He had both dual and single SIM card trays, I guessed the US iPhone uses the single since we have E-SIM.
It's coming on a slow boat from China, so it'll be awhile before it gets here.
I am aware that the original SIM card tray has the IMEI etched into it, so I'm going to hang on to it in case I ever need to take the phone to Apple for service.
It's coming on a slow boat from China, so it'll be awhile before it gets here.
I am aware that the original SIM card tray has the IMEI etched into it, so I'm going to hang on to it in case I ever need to take the phone to Apple for service.
When will you be sharing photos? I am so curious at this point to actually see the scratches.
When I get the replacement SIM tray, I'll take and post a photo of the scratched one.
May I ask, why don’t you pop out the one right now and take a photo? Your phone will operate without a SIM.
Just for you, I tried to do that. I am a terrible photographer and only two of the pics show anything at all.
The pics are only showing what looks like nicks, but under a magnifying glass there are vertical scratches visible.
I must say, can you imagine going to an Apple store and complaining about this? I wonder if the Genius would be able to see it under the store lights and I would feel very embarrassed.
You said it came that way right out of the box. That’s bizarre. Mine is also Graphite and the tray doesn’t have any marks like that.
S**t happens. If I hadn't looked at it with a magnifying glass, I may never have noticed.
Personally, it would bug me more to have a cheap third party tray than a marked original tray. I’d probably also replace the whole thing
Personally, it would bug me more to have a cheap third party tray than a marked original tray. I’d probably also replace the whole thing
The one I ordered was claimed to be OEM and the seller had good feedback, so I"ll see.
Marks that you need a magnifying glass to properly see.. I wonder if Apple fans are this OCD about everything else they purchase? Seems exhausting!
It's enough to bug me on a $1300 phone, but at the same time I recognize that for me it's not enough to exchange. Plus, it's bad for the environment to be exchanging for such a minor defect.
My solution was to buy a replacement SIM tray-- if that works, fine. If not, I'll live with it.
Do you also buy a new car and go over with it with a magnifying glass?
I’ve seen posts on here of people buying new phones and then inspecting it with a torch, nothing is perfect no matter how much you pay.
Look at how much people pay for brand new houses and those aren’t perfect either.
Thank you, you're just making me feel better about keeping it and not worrying about it.
I have a SIM tray on order from an ebay seller in China. It's arrived in the US finally, so I'm waiting on it. Depending on the quality of what I receive (the thing only cost about $6), I'll use that, as long as it looks identical (without the scratches) to the original.
The only problem I can see is that the original has the IMEI of the phone etched into it, so I'm going to hang on to it in case I need to take the phone in for service.
I read
I read that the colour might be different. Mine is a small scratch, barely noticeable and I don’t know what it bothers me so much.
The tray I bought is supposed to be OEM, so I'll see.
These are very expensive phones, so it's understandable that it might bother you. There's also the element of, "why me?" So many people (the majority) got their phones without this problem.
If it really bothers you and you're still in the return period, I would exchange it. Like I mentioned before, I was coming up on the 1 year anniversary of closing all my rings on my Apple Watch and I didn't want to break my streak by being without a phone (I had already sent my old phone in as a trade-in).
As an update to this, I decided to try a local AASP (Apple Authorized Service Provider). They were able to order a replacement tray for me and they were puzzled that the Apple rep over Chat said the entire device would have to be replaced. They (the AASP) told me that was the one thing they could not do.
They said the tray would come in a few days and it is a genuine Apple part. They're not charging me anything, either.
They said the tray would come in a few days and it is a genuine Apple part. They're not charging me anything, either.
Isn’t DLC coating the best?
My Apple Watch S5 Black SS has DLC coating and lemme tell ya...flawless. Not a single mirror scratch on the coating.