Green line down side of iPhone X screen

Discussion in 'iPhone' started by tmiles81, Nov 3, 2017.

  1. tmiles81 macrumors member

    Joined:
    Sep 13, 2011
    Location:
    Melbourne, Australia
    #1
    BABCE339-CF23-4E06-BA16-0C20E974C9A3.jpeg 94F64762-399C-44E1-B6A5-D23548AD2636.jpeg Ok...

    So I was playing with my new phone and all of a sudden, this happened!
    It’s a really bright line going down the entire right side of the phone.
    Tried turning it off but didn’t fix it!
    Has anyone else seen this?
    I’m in Australia and will take to an Apple store in the morning.
    Major bummer...
     
  2. MrGimper macrumors 601

    MrGimper

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    Andover, UK
  3. Matthew.H macrumors 6502

    Matthew.H

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    Location:
    Norwich, UK
    #3
    With so many phones being made in a short period this is always going to happen.
     
  4. David R macrumors 6502

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    Nov 10, 2003
    Location:
    Orlando, FL
  5. Vundu macrumors 65816

    Vundu

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    Manchester, UK
  6. CaptMarvel macrumors 65816

    CaptMarvel

    Joined:
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    Location:
    North Carolina
    #6
    Dang! Apple will surely have units on hand for replacements though, fear not! You may even be compensated extra for your hardship.
     
  7. jsmith189 macrumors 65816

    jsmith189

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    Jan 12, 2014
    #7
    That sucks man. Hopefully they’ll have some replacement stock in store.
     
  8. balaplus macrumors regular

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    Oct 23, 2017
  9. Dirtydutch macrumors 6502a

    Dirtydutch

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    Jerseyyy
  10. haqsha23 macrumors 6502

    haqsha23

    Joined:
    Oct 22, 2017
    Location:
    Mississauga
    #10
    OUCH! Hopefully they dont try to blame you for physical damage and try to charge you for a screen repair
     
  11. tmiles81 thread starter macrumors member

    Joined:
    Sep 13, 2011
    Location:
    Melbourne, Australia
    #11
    Ugh it seems I have the rotten luck for what is up to now, the best iPhone I’ve experienced!

    - dare I call it “Line-gate”??
    --- Post Merged, Nov 3, 2017 ---
    I’d doubt it, it’s so uniform in width and runs from exactly where the curve on top right and bottom right corners.
    No marks at all since hasn’t been dropped or mistreated in fact I’ve had a leather case on it since I unboxed it!
     
  12. MrGimper macrumors 601

    MrGimper

    Joined:
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    Location:
    Andover, UK
    #12
    You can, but I think Yellow-gate and TiltTint-gate are more prevalent.
     
  13. anubis1980 macrumors regular

    Joined:
    Oct 22, 2012
    #13
    Our thoughts are prayers are with you brother in these hardest of times

    no seriously, that's a bit pants! hope they sort it for you and you dont have to wait in line... ill stop with the puns now, im jealous i dont get mine for 2 weeks!! im green with envy.
     
  14. Zigourney macrumors regular

    Joined:
    Sep 27, 2017
    Location:
    United Kingdom
    #14
    fear not, apple will defo replace that one, and while your at it, tell them to throw in a free Apple case of your choice for ruining your launch day experience and having to come back to the store. I'm sure they will sweeten the deal for you.
     
  15. ARSC macrumors 6502

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    Jun 27, 2010
  16. Lobwedgephil macrumors 68040

    Lobwedgephil

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    Apr 7, 2012
    #16
    Do not call it a gate, just return it and get a replacement. Really sucks, but it happens.
     
  17. lordofthereef macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #17
    I can almost guarantee they have a replacement in store. “Gutted” is a bit of a stretch I’d say. They’ll take one look st the thing and hand you a new one.
     
  18. Aibocyrus macrumors 6502a

    Aibocyrus

    Joined:
    May 26, 2015
    #18
    Yeah, I would take that to an Apple Store right away for a replacement if it was me. Literally, I would be in my car to the Apple Store lol. You're paying a lot of money for this phone, you did your due diligence and got up in the early morning hours to pre order, this should be taken care of for you.
     
  19. SamwellG macrumors member

    Joined:
    Sep 18, 2013
    #19
    Return the phone then repurchase. I would not accept a replacement if I were you
     
  20. HardRain macrumors regular

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    Mar 31, 2012
  21. Aneres11 macrumors 65816

    Aneres11

    Joined:
    Oct 2, 2011
    #21
    That's just the glue drying. :rolleyes:

    I kid.

    Majorly sucks dude, hope they can swap out for you. Normally they have stock for thingsl ike this so you'll be good. :)
     
  22. Leonard1818 macrumors 68020

    Joined:
    Nov 15, 2011
    #22
    Sorry man... we're going to probably see many of these things popping up. I just returned the one for my wife b/c it wouldn't swipe up from the bottom consistently.

    Dare I say that the screen was pretty yellow also :eek:
     
  23. Juan007 macrumors 6502a

    Juan007

    Joined:
    Jun 14, 2010
    #23
    Probably mishandled by delivery driver, sorry! Apple will still make it right.
     
  24. cparker5 macrumors newbie

    cparker5

    Joined:
    Nov 2, 2017
    Location:
    New York
    #24
    Can you explain why not? I am not doubting you, I just don't know the benefits here.

    Thank you
     
  25. Septembersrain Contributor

    Septembersrain

    Joined:
    Dec 14, 2013
    Location:
    Texas
    #25
    Right now it's highly unlikely you'll get a white box exchange. You're within a return period and it's a new phone. You'll get a NIB device.
     

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