iPhone X Green line down side of iPhone X screen

tmiles81

macrumors member
Original poster
Sep 13, 2011
69
32
Melbourne, Australia
BABCE339-CF23-4E06-BA16-0C20E974C9A3.jpeg
94F64762-399C-44E1-B6A5-D23548AD2636.jpeg
Ok...

So I was playing with my new phone and all of a sudden, this happened!
It’s a really bright line going down the entire right side of the phone.
Tried turning it off but didn’t fix it!
Has anyone else seen this?
I’m in Australia and will take to an Apple store in the morning.
Major bummer...
 

tmiles81

macrumors member
Original poster
Sep 13, 2011
69
32
Melbourne, Australia
Ugh it seems I have the rotten luck for what is up to now, the best iPhone I’ve experienced!

- dare I call it “Line-gate”??
[doublepost=1509712959][/doublepost]
OUCH! Hopefully they dont try to blame you for physical damage and try to charge you for a screen repair
I’d doubt it, it’s so uniform in width and runs from exactly where the curve on top right and bottom right corners.
No marks at all since hasn’t been dropped or mistreated in fact I’ve had a leather case on it since I unboxed it!
 
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anubis1980

macrumors 6502
Oct 22, 2012
411
220
Our thoughts are prayers are with you brother in these hardest of times

no seriously, that's a bit pants! hope they sort it for you and you dont have to wait in line... ill stop with the puns now, im jealous i dont get mine for 2 weeks!! im green with envy.
 

Zigourney

macrumors regular
Sep 27, 2017
164
131
United Kingdom
fear not, apple will defo replace that one, and while your at it, tell them to throw in a free Apple case of your choice for ruining your launch day experience and having to come back to the store. I'm sure they will sweeten the deal for you.
 

Lobwedgephil

macrumors 603
Apr 7, 2012
5,012
3,638
Ugh it seems I have the rotten luck for what is up to now, the best iPhone I’ve experienced!

- dare I call it “Line-gate”??
[doublepost=1509712959][/doublepost]
I’d doubt it, it’s so uniform in width and runs from exactly where the curve on top right and bottom right corners.
No marks at all since hasn’t been dropped or mistreated in fact I’ve had a leather case on it since I unboxed it!
Do not call it a gate, just return it and get a replacement. Really sucks, but it happens.
 

lordofthereef

macrumors G5
Nov 29, 2011
12,904
3,476
Boston, MA
I can almost guarantee they have a replacement in store. “Gutted” is a bit of a stretch I’d say. They’ll take one look st the thing and hand you a new one.
 
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Aibocyrus

macrumors 6502a
May 26, 2015
767
638
Yeah, I would take that to an Apple Store right away for a replacement if it was me. Literally, I would be in my car to the Apple Store lol. You're paying a lot of money for this phone, you did your due diligence and got up in the early morning hours to pre order, this should be taken care of for you.
 

Aneres11

macrumors 68030
Oct 2, 2011
2,601
4,380
That's just the glue drying. :rolleyes:

I kid.

Majorly sucks dude, hope they can swap out for you. Normally they have stock for thingsl ike this so you'll be good. :)
 

Leonard1818

macrumors 68020
Nov 15, 2011
2,459
401
Sorry man... we're going to probably see many of these things popping up. I just returned the one for my wife b/c it wouldn't swipe up from the bottom consistently.

Dare I say that the screen was pretty yellow also :eek:
 

Juan007

macrumors 6502a
Jun 14, 2010
750
793
Probably mishandled by delivery driver, sorry! Apple will still make it right.
 
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