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iPhone X Green line down side of iPhone X screen

T

tmiles81

macrumors member
Original poster
Sep 13, 2011
74
34
Melbourne, Australia
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Ok...

So I was playing with my new phone and all of a sudden, this happened!
It’s a really bright line going down the entire right side of the phone.
Tried turning it off but didn’t fix it!
Has anyone else seen this?
I’m in Australia and will take to an Apple store in the morning.
Major bummer...
 
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Reactions: Michaelgtrusa, MacGurl111 and 5pctoff
Ugh it seems I have the rotten luck for what is up to now, the best iPhone I’ve experienced!

- dare I call it “Line-gate”??
[doublepost=1509712959][/doublepost]
haqsha23 said:
OUCH! Hopefully they dont try to blame you for physical damage and try to charge you for a screen repair
Click to expand...
I’d doubt it, it’s so uniform in width and runs from exactly where the curve on top right and bottom right corners.
No marks at all since hasn’t been dropped or mistreated in fact I’ve had a leather case on it since I unboxed it!
 
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Reactions: ABC5S and RyanFlynn
Our thoughts are prayers are with you brother in these hardest of times

no seriously, that's a bit pants! hope they sort it for you and you dont have to wait in line... ill stop with the puns now, im jealous i dont get mine for 2 weeks!! im green with envy.
 
fear not, apple will defo replace that one, and while your at it, tell them to throw in a free Apple case of your choice for ruining your launch day experience and having to come back to the store. I'm sure they will sweeten the deal for you.
 
tmiles81 said:
Ugh it seems I have the rotten luck for what is up to now, the best iPhone I’ve experienced!

- dare I call it “Line-gate”??
[doublepost=1509712959][/doublepost]
I’d doubt it, it’s so uniform in width and runs from exactly where the curve on top right and bottom right corners.
No marks at all since hasn’t been dropped or mistreated in fact I’ve had a leather case on it since I unboxed it!
Click to expand...

Do not call it a gate, just return it and get a replacement. Really sucks, but it happens.
 
I can almost guarantee they have a replacement in store. “Gutted” is a bit of a stretch I’d say. They’ll take one look st the thing and hand you a new one.
 
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Reactions: iapplelove
Yeah, I would take that to an Apple Store right away for a replacement if it was me. Literally, I would be in my car to the Apple Store lol. You're paying a lot of money for this phone, you did your due diligence and got up in the early morning hours to pre order, this should be taken care of for you.
 
That's just the glue drying. :rolleyes:

I kid.

Majorly sucks dude, hope they can swap out for you. Normally they have stock for thingsl ike this so you'll be good. :)
 
Sorry man... we're going to probably see many of these things popping up. I just returned the one for my wife b/c it wouldn't swipe up from the bottom consistently.

Dare I say that the screen was pretty yellow also :eek:
 
Probably mishandled by delivery driver, sorry! Apple will still make it right.
 
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