iPhone XS Has anyone exchanged their Xs because of "chargegate"

Discussion in 'iPhone' started by tm0000, Oct 1, 2018.

  1. tm0000 macrumors regular

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    Jul 29, 2014
    #1
    Was the problem solved? Did the new phone have the same problem?

    Thanks in advance!
     
  2. Packers1958 macrumors 65816

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    Apr 16, 2017
    Location:
    South Dakota
    #2
    It's not a real issue. Just make sure your phone is awake when you plug it in, and it charges just fine. And if you are using a wireless charger, it's no issue at all. It's just a bug and is fixed in beta 12.1.
     
  3. DJ_Smith macrumors regular

    DJ_Smith

    Joined:
    Sep 13, 2018
    #3
    Not really..
    I have zero issues with my max. Never encountered this chargegate.
     
  4. AppleB macrumors 6502a

    AppleB

    Joined:
    Oct 18, 2011
    #4
    I’m not having the charging issue but I saw this video today on YouTube.



    I haven’t used the included charger I never do. I use dual Belkin charger that I’ve been using for 2 years or more.
     
  5. DJ_Smith macrumors regular

    DJ_Smith

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    Sep 13, 2018
    #5
    The issue is not the charger. It’s kind of software bug. Apple needs to patch it soon. Never experienced my self though.
     
  6. AppleB macrumors 6502a

    AppleB

    Joined:
    Oct 18, 2011
    #6
    Yes I know. But according to this guy the bug may be inhibiting charging with his iPhone supplied charger and not his fast charger. I’m not concerned because I’m not experiencing it.
     
  7. chanerz macrumors 65816

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    Jul 7, 2010
  8. navigates macrumors 6502a

    Joined:
    Jul 13, 2008
    #8
    I'm having this issue. The OP here is not asking if you are having the issue or not but if you do have it, have you got the phone replaced.

    As for me, I am not that fortunate even though I can head to the apple store in the UAE. They will replace my HK dual sim version with the local esim model and no facetime.
     
  9. infoghost macrumors member

    infoghost

    Joined:
    Oct 26, 2015
    Location:
    Maine
    #9
    It's NOT an Xs issue. I've seen it on a 7. It's IOS 12. There is no need to exchange your phones. Try turning off the USB accessories security setting and rebooting. If that does not work, wait for an update to fix it or some word from Apple.
     
  10. littlemidge, Oct 2, 2018
    Last edited: Oct 2, 2018

    littlemidge macrumors member

    littlemidge

    Joined:
    Oct 1, 2018
    #10
    Chargegate..? This really is a non issue. Like, just wake your screen before plugging in. It’s a software bug that affects all iPhones. Not just the Xs and Xs max.

    Edit. I mean, if it was me I’d put a sticky on the top of this forum saying that there is no “chargegate” and that in actual fact it’s down to iOS itself. Saves more threads like this.
     
  11. jk1211, Oct 2, 2018
    Last edited: Oct 2, 2018

    jk1211 macrumors 6502

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    #11
  12. DNichter macrumors G3

    DNichter

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    Philadelphia, PA
  13. ucfgrad93 macrumors P6

    ucfgrad93

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  14. mthomas184 macrumors 6502

    mthomas184

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    Pittsburgh
    #14
    God yes. Everytime something comes up about a device, people always like to attach "gate" at the end of it for no reason and its super annoying.
     
  15. ROLLTIDE1 macrumors 68000

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    Sep 12, 2012
    #16
    Exchanged mine 3x already due to Reception Gate ! All 3 had problems !
     
  16. Sweet Pikake macrumors member

    Sweet Pikake

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    Oct 29, 2015
    Location:
    Honolulu. Hawaii
    #17
    ahh, with all the problems you're having returned 3 already, just get your money back and be done with it
     
  17. Shadowbech macrumors 601

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    Oct 18, 2011
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    Planet iPhone
  18. Shanghaichica macrumors G4

    Shanghaichica

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    Apr 8, 2013
    Location:
    UK
    #19
    I’m not experiencing it and I’ve tried with both the standard charger and my fast charger.
     
  19. neil74 macrumors regular

    neil74

    Joined:
    Sep 20, 2017
    #20
    I have it and it is intermittent. Almost certainly software though, I am more worried about mobile and WiFi performance tbh.
     
  20. ET iPhone Home macrumors 68040

    ET iPhone Home

    Joined:
    Oct 5, 2011
    Location:
    Orange County, California USA
    #21
    But we shouldn't have to always ensure it's AWAKE for the phone to charge I would like for it to charge in both SLEEP MODE and WAKE MODE.
     
  21. minicard macrumors regular

    minicard

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    Oct 31, 2014
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    Oregon
  22. Packers1958 macrumors 65816

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    South Dakota
    #23
  23. Mr.Scarface macrumors regular

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    Jan 2, 2009
    #24
    Stupid to return a phone that will be fix with a software update.
     

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23 October 1, 2018