So the chargegate is real, it has happened to me once but not often - but many people are experiencing this regularly. Some people's phones are locking up, some people are saying it charges then stops further on. This should be fixable by software on the whole, but some of the problems seem a bit more complicated. But my thoughts are this is terrible, a bloody disgrace. I paid a premium for the ease of use, build quality and the 'just works' thing. The manufacturing cost of this iPhone Xs and Max is low, everybody knows and they are very profitable. But if we are running into issues like this, it's just not fair on us - we pay for their big houses, cars and holidays. As Lou said being able to charge your phone is number one, the first of the basic needs. Even as an Apple fan, I am disappointed because this isn't the first time this has happened and won't be the last. And if they haven't got teams or programs to test these devices to be ready for release, then why can you justify the trillion dollar valuation. Future phones which will probably cost £1500-2000, no doubt we will go out and buy, but we have expectations at those prices. Is it the case that we are indeed sheep and Apple knows release it, broken or not, they will buy?