outside of this whine and troll ridden forum I haven't heard any complaints
LOL - and yet you stay here. Why is that? LOL
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Has iPhone 4 hurt Apple's credibility?
- Thread starter MassiveAttack
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LOL - and yet you stay here. Why is that? LOL
That would make sense. They used to do similar things with App Store and Amazon reviews, didn't they?
And yet for every complaint about the iPhone, there are 10 posts complaining about the complainers. I wonder why? You're free to ignore the posts complaining. You don't have to read them, you don't have to comment on them.
Today people are out in droves buying the iPhone 4. I asked someone in line what they thought about the reception issue and I just got a blank look. I actually think most people have no idea about this, so it's not going to affect Apple one bit. Even though MacRumors shows a high percentage of dissatisfaction with the 4, I'm starting to question if this problem is as common as suggested or at least noticed (recognizing that many may not run into the problem, since they have a good signal anyway). Only Apple could provide these figures, and I doubt anyone would believe them even if they did.
The majority of iPhone buyers are not your standard Apple consumer, who thinks of Jobs as a god and that anything from Apple just works. They don't follow these forums. All they care about is a nice shiny phone that they can do all this cool stuff. A month ago I asked someone if they had a 3G or 3GS, since I wanted to compare my 3G to theirs. They didn't know.
because like with any other Apple product launch the forums get overrun with trolls and whiners. they all tend to go away not too long after. you should know this by now
1.7 M devices in 3 days
Nokia has announced a new credibility lowering program. It hopes to have a number of credibility-lowering features in its forthcoming N999 phone that will have it catching-up with iPhone4 sometime around 2012.
Espoo managers then hope that by emulating the iPhone it will deliver comparable sales to the declining Finnish handset maker.
C.
Nokia has announced a new credibility lowering program. It hopes to have a number of credibility-lowering features in its forthcoming N999 phone that will have it catching-up with iPhone4 sometime around 2012.
Espoo managers then hope that by emulating the iPhone it will deliver comparable sales to the declining Finnish handset maker.
C.
I agree most people don't know about the problem. And even those who do can't believe Apple won't fix it..... unless they don't.
However most buyers so far have been previous iPhone users upgrading. So most people buying are already the Apple faithful. Analyst polls showed 77-80% of purchases are upgrades from previous iPhones.
So what are these design flaws of which you speak? I have no design flaws on my i-4. Others have design flaws?
Yes there are some issues for SOME people. There are however lots of people that are 100% happy with their i's and have used them sense day one without issue.
Of course there are always the tr.....user that feels the need to post thread, after thread, after thread after thread related to supposed issues but that's a different story..... but flaws?
Yes there are some issues for SOME people. There are however lots of people that are 100% happy with their i's and have used them sense day one without issue.
Of course there are always the tr.....user that feels the need to post thread, after thread, after thread after thread related to supposed issues but that's a different story..... but flaws?
When the LCD panel is actually bonded to the glass, without any air gap, I wonder how likely is dust under the screen.
C.
I don't feel as enthusiastic about Apple stuff right now but my reason isn't their products. Nothing is perfect. Not a single device or person. I can accept that something may go wrong or a device may have a certain issue that causes frustration. What really bothers me is the way the top executives at Apple are handling the public's frustrations and questions. Things that should be answered or at least talked about are met with either silence or sarcastic remarks.
I don't really understand why a company as large as this one can't give a decent response regarding the antenna quirks or uncured adhesive (or whatever is causing the yellow stains on some phones).
I don't think sales will be affected much at all but it's still not right to have these things go almost completely unanswered.
I don't really understand why a company as large as this one can't give a decent response regarding the antenna quirks or uncured adhesive (or whatever is causing the yellow stains on some phones).
I don't think sales will be affected much at all but it's still not right to have these things go almost completely unanswered.
I won't argue your point. I'll just say that just because people tolerate, are happy with or are unaware of any inherent design flaws does not mean they don't exist nor does it mean it's only "some" phones.
No one knows the degree for any issues. It's all conjecture. Whether you're experiencing them or not, both "sides" can't argue exception or rule.
Sales of the phone are one thing, but credibility is another -- especially with investors.
Since June 21 Apple stock has fallen nearly ten percent. Today it's down 4% already. Yes the market has it's ups and downs but today's WSJ article hits Apple right where it hurts -- in its stock price. Reception problems on the front page of the NY Times business section hurt too. And investors are noticing and reacting -- badly.
Investors will react badly because there is no way of knowing if this is a problem that is being blown out of proportion or if indeed the complaints are the tip of the iceberg. Investors don't like icebergs.
I am an unapologetic confessed total apple fangirl. But even I have to admit some true disappointment with this product. It doesn't "just work" if I hold it in my left hand. Deal breaker for me? No, I put a cheesy looking bumper on it. But is it testing my faith in Apple? You betcha.
And judging by the stock price I'm not the only one whose faith in Apple is being shaken.
Apple can only hope the problems just go away on their own, with people like me just putting up with them and not being bothered by people stopping them in the street and laughing, saying "I hear you can't hold the phone in your left hand!" This has actually happened to me -- three times since I got the phone. So the word is out there, and it isn't good for apple. Not by a long shot.
And yes, I hate it when bad publicity hits apple. I love them!!!
But make no mistake -- articles like the one today in the WSJ ABSOLUTELY damage apple's credibility. The market is going to tell us just how much.
Since June 21 Apple stock has fallen nearly ten percent. Today it's down 4% already. Yes the market has it's ups and downs but today's WSJ article hits Apple right where it hurts -- in its stock price. Reception problems on the front page of the NY Times business section hurt too. And investors are noticing and reacting -- badly.
Investors will react badly because there is no way of knowing if this is a problem that is being blown out of proportion or if indeed the complaints are the tip of the iceberg. Investors don't like icebergs.
I am an unapologetic confessed total apple fangirl. But even I have to admit some true disappointment with this product. It doesn't "just work" if I hold it in my left hand. Deal breaker for me? No, I put a cheesy looking bumper on it. But is it testing my faith in Apple? You betcha.
And judging by the stock price I'm not the only one whose faith in Apple is being shaken.
Apple can only hope the problems just go away on their own, with people like me just putting up with them and not being bothered by people stopping them in the street and laughing, saying "I hear you can't hold the phone in your left hand!" This has actually happened to me -- three times since I got the phone. So the word is out there, and it isn't good for apple. Not by a long shot.
And yes, I hate it when bad publicity hits apple. I love them!!!
But make no mistake -- articles like the one today in the WSJ ABSOLUTELY damage apple's credibility. The market is going to tell us just how much.
It hasn't hurt their credibility. They sold over 1.7 million iPhone 4's in 3 days, there are still people camping out overnight to buy an iPhone 4. A lot of people won't even notice that their iPhone 4 may drop bars if held a certain way, a lot of people don't care, some people are perfectly fine, and the majority uses a case anyway so they don't care. Forums are always filled with problems no matter what product it is, people gather and post about problems alot more so than they do about how they are having no issues whatsoever. Probably about 2+ Million iPhones sold and there are a few thousand people here complaining about reception issues, it may be a problem but the people here are a very extreme minority. The media buzz about the reception issues are going away as Apple knew they would, there won't be another front page CNN story or another front page NYTimes article...
Negative. Pretty much all tech stocks are down today because of the fear of a slowdown in China's economy.... has NOTHING to do with reception issues. iPhone sales are soaring, thats all investors care about. If people keep buying and camping out overnight they could care less about a few reception issues. If worst comes to worse Apple would just give a $50 Apple card and a free bumper or something.
I don't see any "debacle." I see record sales numbers continuing and a fix for the whatever is causing the issue for some people.
If you are having such problems that your phone is unusable, the solution is to either have it swapped under warranty - since there ARE good phones out there and mine is proof of it - or return it, since EVERYONE at this point is within the return period.
Lest anyone forgets, there is a rush of complaints about something or anther after every iPhone release. That's not saying the people who complain don't have legitimate gripes or problems, just that "people having problems" is not unique to the iPhone 4, the iPhone in general...or actually any product.
I am sure this will Bankrupt Apple
Seriously people, they had a MFG defect and they know about it and they are working to fix it, this happens everyday with all MFG's.
I think a lot of ppl are Apple and Jobs haters so they post things in here to hurt Apple, well you won't.
They did not pass Microsoft in Revenue because they piss people off and make bad products, just look around you, I see more Apple products then anything else around me no matter where I go.
Seriously people, they had a MFG defect and they know about it and they are working to fix it, this happens everyday with all MFG's.
I think a lot of ppl are Apple and Jobs haters so they post things in here to hurt Apple, well you won't.
They did not pass Microsoft in Revenue because they piss people off and make bad products, just look around you, I see more Apple products then anything else around me no matter where I go.
if you had been tracking it closely you'd know the stock has been going up and down since the announcement at wwdc, in fact the stock dropped over $5.00 that day, so i wouldn't neccessarily attribute to the falling of the stock price to any press the iphone 4 has been getting.
No more than the HPFP or the //M E46 engine failure issues hurt BMW's image or credibility. It took BMW a few month to admit these problems were wide spread and extend the warranty on the affected parts to 100K miles. We'll see what action(s) Apple takes in the coming days and weeks or if it tries to continue to pretend nothing is wrong. It's not the iPhone's problems that will hurt Apple, it's Apple that will hurt it. But I don't think it will come to that.
Yes. Hilarious all the people here...No, no, no....nothing apple does could ever hurt their credibility!!
Seriously. My previous macbook had the plastic cracking, the hard drive died in a year (apparently recently it got recalled for that, 2 years too late for me), the plug broke, the fan broke, and I sitll bought a macbook pro (Granted you probably couldn't get me to buy another macbook. But there is more reason than the plastic cracking that I prefer the pro).
I'm very annoyed that they apparently only put "gorilla glass" on the front of the iphone (WTF were they thinking? They should have just put a plastic back if they were going to do that. The only reason I thought that an all glass iphone may not be a horrible idea was them saying they used some super strong glass. Now I hear ifixit says the back is not). No, you shouldn't drop your phone. But it's a small, portable device that you move around a lot. Much higher chance of dropping than something you leave in one place.
I'll probably still get the next iphone. And I'm not returning mine but now I'm definitely going to make sure it is in a case and I don't appreciate having a phone that I'm going to be scared of any small drop that might happen.
And I know they can make some good quality products, the 3G was amazingly tough. I never scratched hte phone, never broke it, and yes, it got dropped a few times, some pretty bad ones too.
Apple products are like crack apparently, heh. I blame it on the usability and good ergonomics. I just wish they'd think more of quality control.
No. Why don't you ask the apple store employees if they think so. I'm sure they're worried about Apple's credibility as they continue to answer phone call after call asking if the iPhone is in stock, or sign up customer after customer on the priority list. Sorry, this is just a dumb question we all know the answer to.
1.7 Million units in 3 days, with units backordered 3 weeks. I think their fine. Credibility and all.
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