Canceled online order. I saw availability at local apple store, canceled online order, upgrade eligibility reset in a few minutes. Originally ordered at 3:10 am EST after apple store app wouldn't work, 256 GB, SG, AT&T next. Order window for pickup is 11:30 -12:00 pm today. I feel like apple wanted to hype up the in-store purchases this year by having people have a positive experience with more in-store availability than years past. However this screws over the people like us who get up at 2:40 am to order.![]()
Original order: 3:09 AM EDT, T-Mobile 256GB Silver, date 11/17-24.
Changed to 'preparing to ship' yesterday afternoon with credit card charge, and 'shipped' email received at 3:17AM CST today. Email shows 11/15 delivery, but UPS shows 11/10.
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How far in advance did you change your delivery to pick up at a UPS store?View attachment 732883 View attachment 732884 View attachment 732885 Got to UPS customer center two or three minutes before 8:00 a.m. Two people in line before me. Walked in at 8 a.m. Walked out at 8:04 with my phone.
Yesterday after it hit Anchorage. But before I saw Louisville scans (it may have already been here though as scans were delayed I think).How far in advance did you change your delivery to pick up at a UPS store?
I had pending charge on cc for days for full amount PIF then charges removed. Apple rep told me that approved purchase and then they dropped charges. They will recharge when ships.My card was charged almost 5 days ago. Still OIP... Still 11/17-24
Not with apple upgrade program I am on I have to order from apple or do apple store. No matter mine just arrived anyway but that is what happens if you are on apple upgrade. I gave up on carriers when they always seemed to be lateNo Best Buy, Target, Verizon, AT&T, Sprint, T-Mobile stores in your area? Sam's Club? You can go to any one of these places to pick-up in store.
You would hope so right??? Doesn't seem to have helped those of stuck waiting.https://forums.macrumors.com/thread...x-online-order”-thread.2084592/#post-25407062
70% cancelled / 30% is waiting
This has to cause a massive bump soon.
My card was charged almost 5 days ago. Still OIP... Still 11/17-24
No CC charge. No status change. Still in 17-24. And I can’t find any stock available for in-store pick up..
You would hope so right??? Doesn't seem to have helped those of stuck waiting.
I have to say, I pre-order every single year and haven't purchased in store since the 5s (because there was no pre-order for the 5s). This year is uncharacteristically disappointing. Even more disappointing than the 7 Plus last year, because at least Apple wasn't flooding the retail channels with inventory until they caught up on pre-orders. Apple has really gone out of their way to de-prioritize specific pre-orders and that is hurtful and unexpected. As a long time Apple customer who spends more money with them than I care to think about, this isn't what I expect. I don't expect to be passed over for IUP buyers, and I don't expect to be passed over for iPhones that are sitting on shelves at random WalMarts and Targets.
There doesn't appear to be any reason why 3:10 AM pre-orders haven't been delivered already, other than Apple greedily took those orders and is sitting on them, while they flood retail channels and scoop up even more sales with what should be our inventory.
It is unethical, and unlike anything I've seen Apple do in recent memory.
This is the crappiest preorder experience I've ever had. I'll never understand why Apple would let customers that are enthusiastic enough to get up at 3am to preorder wait weeks while the give out stock to walk ins. Feels like long time customers are getting punished for not living in proximity to an Apple store, or paying with Apple's preferred methods.
Very disappointing, I agree. I think it was probably to generate "it's sold out" hype. I will probably think twice about pre-ordering next time, and just go to my local Apple store and pick one up, if this is how it's going to be.