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We are making progress! My preorder was placed around 12:15 AM PT on launch day (I'm not sure of the exact time because the order originally didn't go through because of an issue with Verizon, but Apple reserved my spot for me in line.)

I ordered an iPhone X, 256gb, space gray, Verizon. It was been "order in progress" and shipping 11/17-24 since I ordered it. But now they just hit my credit card and I moved to "preparing to ship." It still estimates 11/17-24 as a shipping window but I'm hoping that will update soon.

It's probably a coincidence, but in the last hour I went on the Apple support chat to ask why my order wasn't moving up and if there was anything they could do. The support rep said nothing could be done; yet, within an hour my order was moving.


I have done the apple support chat too and the continue to do their apology 101 and tell me though it was apple hiccup in the original ordering process there is absolutely nothing they can do for me. Very frustrating to say the least, I realize it is just a phone but my shipping says 11/17-24 and stuck in OIP also and nothing on my cc. I am leaving to go out of town on 11/18 and was hoping to have it before I leave.
 
I'm frustrated, I had preorder issues at midnight on the 27th, but I managed to order two iPhones: One with a confirmation order at 12:15 a.m. for a 256GB T-Mobile Silver and another, an enrollment in the IUP for an AT&T 256GB Silver, that I had been issued a "reservation code" for, that was only acknowledged via email at 2:45 a.m. even though I know I was issued this code before I gave up on AT&T for effectively a SIM-less version, which buying a T-Mobile phone effectively is.

Blech! Anyways, I'm still "order is processing," 11/17-11/24. I haven't bought a new iPhone in over three years now and I'm desperate for an up-to-date device. I don't want to bug Apple via chat about it, but it would be nice to get a bump on the order and perhaps a tracking number, even if it's next week. I fear my phone will be sent during the small window our office is closed for Thanksgiving o_O

Dang I thought the silver one would be less popular, but some people on this thread preordered at 9:30 a.m. EDT and they are getting their orders this week? My bday is Friday even, no love from Apple for me!
 
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Anyone else get charged days ago, yet the status hasn't changed from Order in Progress? It's like I'm in iphone pergatory. SAD!
 
We are making progress! My preorder was placed around 12:15 AM PT on launch day (I'm not sure of the exact time because the order originally didn't go through because of an issue with Verizon, but Apple reserved my spot for me in line.)

I ordered an iPhone X, 256gb, space gray, Verizon. It was been "order in progress" and shipping 11/17-24 since I ordered it. But now they just hit my credit card and I moved to "preparing to ship." It still estimates 11/17-24 as a shipping window but I'm hoping that will update soon.

It's probably a coincidence, but in the last hour I went on the Apple support chat to ask why my order wasn't moving up and if there was anything they could do. The support rep said nothing could be done; yet, within an hour my order was moving.

Congrats. I am pretty sure that it is not related to Apple support. Mine also changed status to prepare for shipment. 256gb verizon silver. I didn't contact Apple.
 
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Fiiiiinally some movement. Turned to preparing for shipment in the last hour or so. Paid in full. Gift card balance updated as well...
 
Ours must be in the same group. My arrival and departure scans are identical. I am also crossing all my fingers and toes for a Friday Delivery. Oddly enough about 30 minutes ago my Scheduled delivery info on UPS disappeared. Maybe it has to reset after it clears customs. o_O

Yeah, I’m pretty sure our phones will be on the same plane. I really hope it’s out for delivery in Friday. I’m off at 10:30am! Monday I work all day :/. Is your Apple order saying “no signature required”? I thought this was odd, I always thought they required signature for the packages.
 
I was charged tax 5 days ago and still nothing on both my orders. Doesn't seem to indicate anything as others had pending charges that fell off.

My first order on IUP that was completed 5 minutes after pre-order open just went preparing to ship. No UPS tracking. Temp charge for tax 5 days ago. This is for an ATT 256 SG.

My second order has no movement or temp charge. That is for an ATT 256 Silver on IUP. Order placed 10 minutes after pre-order opened.
 
Nov 17th - 24th still showing but it has changed to "preparing to ship".

Purchased through AT&T next, 256g Space Gray.

Anyone have a rough time frame for how long it will take to ship?
 
Anyone else get charged days ago, yet the status hasn't changed from Order in Progress? It's like I'm in iphone pergatory. SAD!
I was charged early Thursday morning and went to preparing for shipment Sunday and got shipped Monday with a dilevery date of Friday according to ups
 
My order just got updated to Preparing to Ship too!! YAAAASSS! Hopefully, it ships soon. My new iPhone X case is sitting at home alone waiting... :)

How many days usually are between Preparing to Ship and Shipped?
 
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If you can please post your order confirmation times when announcing that you've moved to Preparing For Shipment.
 
Arrrggghhh... still no change whatsoever here. W44, OIP, 11/17-24, IUP, SG256, ATT.

All these abbreviations only readers of this thread would understand lol.

Same here...... Nothing... Order placed ASAP on 10-27... W49, OIP, 11/17-24 S256 ATT
 
Yeah, I’m pretty sure our phones will be on the same plane. I really hope it’s out for delivery in Friday. I’m off at 10:30am! Monday I work all day :/. Is your Apple order saying “no signature required”? I thought this was odd, I always thought they required signature for the packages.

Yeah, mine says no signature also. I thought that was strange. Have you cleared customs yet? I’ve been refreshing UPS all day.
 
Still absolutely nothing since Oct 27th 2:22am CST for me. Ive given myself patience until Thursday. If I have no movement I'm cancelling and going with an 8+. I have been torn between the 2 from the start anyway and Apple is making this decision easier for me pretty quick. I've needed a new phone bad since I got my 6s+ wet. Its really a shame, I wanted to at least try the X. I thought being ready at 2am CST would have been enough. But not opening the store for me until 20 minutes after didn't help my cause. Ive been an Apple customer for a decade now. This is the first time I am truly disappointed in them. All stores around me never had stock launch day and still do not. I am also 150 miles away from an Apple store.

Like I said. Thursday, if not by then I'll order a 8+ and get it Friday. It is what it is. Ill still be happy with my choice.
 
My order just got updated to Preparing to Ship too!! YAAAASSS! Hopefully, it ships soon. My new iPhone X case is sitting at home alone waiting... :)

How many days usually are between Preparing to Ship and Shipped?

Last year when I preordered the 7 Plus, it sat in “Preparing...” for about 4 days, but then once it changed to ship I think I got it in about 2. So based solely on that, I’m thinking next Monday.
 
A 17-24 I ordered charged to the card yesterday. Got the tracking number today. Says arrives by the 16th though.
 
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