Me and a friend both had trouble getting on at 3:00 et nyc , both got through at 3:10 , checkout and received our emails at 3:11 . He got got 11/3 , I got 11/17-24 . Both have ATT , Only difference between us is he paid in full and I used ATT next .
Me and a friend both had trouble getting on at 3:00 et nyc , both got through at 3:10 , checkout and received our emails at 3:11 . He got got 11/3 , I got 11/17-24 . Both have ATT , Only difference between us is he paid in full and I used ATT next .
Apple sent me an survey link asking me to rate my order experience. So I let them know how I felt.
Totally agree. Got my reservation email only earlier today (Sunday!) after I thought it would never come. Only to find out I'm in a weird window of November 20-27 (haven't seen anyone else here with that). I'd expect a bump same as with the IUP but not holding my breath3:10 EST is when the Apple Store App came online for me as well. I hope they are not giving priority to people who paid in full vs. ordering any other way, as that would go against Apples statement of "first come, first serve." It already appears they are bumping people on the IUP because of that monumental screw up, however, I am an AT&T customer and that was a monumental screw up with AT&T’s verification system, so should we get bumped?
I do not want anyone to get screwed, but Apple needs to make things right. Second year ordering from Apple and most likely not getting my phone on launch day. I thought last year was just a fluke, however, I now am starting to think Apple is NOT learning from their (and carriers) mistakes and this will continue to happen in the future. Apple should have their engineers at AT&T/Verizon/Sprint/TMobile's server centers NOW preparing for next year so we do not have any of the issues that we had this year. Apple has high standards for everything else, why shouldn't they demand high standards of the carriers servers/networks? If the carriers want to sell Apples iPhones, they should be prepared or not be able to sell them! Apples launches happen EVERY year, you would think they would have it down by now!
END RANT.
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Apple sent me an survey link asking me to rate my order experience. So I let them know how I felt.
Yeah, it was down for over 5 minutes for me too. Orders became available at 1:03AM here, and I immediately found that I could not load my previously saved phone in favorites. I also could not load previous orders or get to my account. It was not accessing any part of my account. After 2-3 minutes I went to select one from scratch and I had a 11/3 pickup date, then it went to contact AT&T for some reason.
I kept getting errors for the several minutes after picking my phone and trying to get to the next screen. Finally I got a screen asking me to enter my phone number and then more errors. Eventually I got the reservation screen at 1:12AM after orders opened up. Apple HAD NO REASON TO CONTACT AT&T when I'm paying full price up front.
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Yes... just a hours ago charge a order (accessory)Do Apple people even process payment on weekend?
Yeah, it was down for over 5 minutes for me too. Orders became available at 1:03AM here, and I immediately found that I could not load my previously saved phone in favorites. I also could not load previous orders or get to my account. It was not accessing any part of my account. After 2-3 minutes I went to select one from scratch and I had a 11/3 pickup date, then it went to contact AT&T for some reason.
I kept getting errors for the several minutes after picking my phone and trying to get to the next screen. Finally I got a screen asking me to enter my phone number and then more errors. Eventually I got the reservation screen at 1:12AM after orders opened up. Apple HAD NO REASON TO CONTACT AT&T when I'm paying full price up front.
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I wish I get oneApple sent me an survey link asking me to rate my order experience. So I let them know how I felt.
Business Insider's articles are clickbait drivelBusiness Insider: The iPhone X is Apple's worst nightmare come true:
http://www.businessinsider.com/the-iphone-x-is-apples-worst-nightmare-come-true-2017-10
Good read, and true.
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Business Insider's articles are clickbait drivel
i hope we do!Moment of truth today or Tomorrow! do we get moved or nahhhhh.![]()
Do Apple people even process payment on weekend?
I agree... But I don't get it I paid in full.. and still had to get a "reservation" its such crap... not I'm knocked back to 17-24The IUP customers are getting the royal treatment!
anyone here with a delivery order for 17-24 Nov have their order status move to "preparing for shipping" ?
thanks to the website repeatedly kicking me out at the checkout stage i placed my order at 12:20 PDT and my order has been on "Order in Progress" ever since. Apple has not charged my card either, spoke to a rep who said at the order placing stage they only apply a pre-authorization charge of 1 Dollar (cant find it in my statement) and that the full charge will be applied when the phone is ready to be shipped.