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Help! Dropped MBP!

Rithem

Rithem

macrumors 6502
Original poster
Jun 29, 2008
454
0
I was letting my buddy use my MBP to watch some youtube videos around the room and he accidentally tripped over a chair and dropped my MBP. It's currently working ok but there is a huge dent on right on the ethernet and power port. The magsafe fits ok but it's just annoying to look at. I've had the MBP for about 8 days. What should I do?
 
Is it under warrenty? Although even if it is, it was a cosmetic damage that wasn't really Apple's fault:(

Tiz a shame if Apple can't do anything, I'd hate for that to happen to my MBP. Good luck!
 
You could do the dishonest thing...reinstall OS X/iLife that the boot video plays during power up, and say it came in the box like that :rolleyes:

You might get a sympathetic genius who doesn't mind dirtying your conscience :rolleyes:
 
Certain credit cards cover accidental damage...IIRC, American Express does as do some others...if you bought it with one of the cards that does cover A/D you are in luck...:)
 
Take a baseball bat and beat the crap out of your friend ! :mad:

How can you sit on a chair, fall down and drop a laptop ?
 
If you used a credit card, call and see if they will cover the damage. Or, check with your homeowners insurance. they may cover it also. If not, you will have to pay for any repairs. Since it has been used, nobody will accept any damage in shipment claims. And nobody will accept a return of the damaged goods either. This is an expensive repair. Apple is the only place to get repair parts, and they show no mercy with the pricing. Repair will cost hundreds.
 
That completely stinks. I don't let anyone near my MBP -- mostly because I've heard so many horror stories from this forum.

I'd get a quote for repair and talk with your friend about repairing it or at least splitting the cost. What sucks even worse is that if you ever get AppleCare and something unrelated breaks, they might deny it due to the dent on your machine. :/
 
Well, if you feel up to it, you could purchase the replacement upper portion of the body:

http://www.powerbookmedic.com/Top-C...embly-for-MacBook-Pro-15-Unibody-p-17233.html


And then go through the steps required to replace it:

http://www.ifixit.com/Guide/Repair/...h-Unibody-2-53-GHz-Mid-2009-Upper-Case/1587/1

Looking at the steps though, you pretty much have to completely disassemble your MBP and then reassemble it with the new part. I've upgraded mac minis, and yet I wouldn't even attempt this level of MBP repair.

I would consider the amount of damage. Do all the ports still work? If so, and it's just aesthetics, then you might just live with it, though if the MBP develops a problem with the power or ethernet port later, Apple probably won't repair it under warranty given the obvious physical abuse.

If you want it repaired, you should take it to an Apple store and get a quote. Then definitely hit your buddy up for the cost of repair. At the very least, he should pay half. It's the right thing to do, and I would bet that if this ended up going to small claims court (and I hope it doesn't come to that), they'd likely find he's at least 50% at fault anyway.
 
I would

1. go to apple, see if they are kind. If they are your problems are solved

2. ask apple for a repair quote. Ask your friend to pay some (all) of that

3. ask any insurance you may have to help in the costs

after the problem is solved

DO NOT LEND THE MBP TO OTHERS
 
THey have a 14-day return policy...if it were I...I would take it back...maybe saying yeah it was like this when I bought it and tell them you called and they gave you the run around so you have finally made it back to return it....just my little dishonest opinion:cool:
 
Rithem said:
I was letting my buddy use my MBP to watch some youtube videos around the room and he accidentally tripped over a chair and dropped my MBP. It's currently working ok but there is a huge dent on right on the ethernet and power port. The magsafe fits ok but it's just annoying to look at. I've had the MBP for about 8 days. What should I do?
Click to expand...

Take it in to get it fixed!
 
bobr1952 said:
Certainly plan B if this friend does not buy you a new MacBook to replace the one he/she broke!
Click to expand...

I like this

aicul said:
I would

1. go to apple, see if they are kind. If they are your problems are solved

2. ask apple for a repair quote. Ask your friend to pay some (all) of that

3. ask any insurance you may have to help in the costs

after the problem is solved

DO NOT LEND THE MBP TO OTHERS
Click to expand...

I'm going to get a quote in the next hour. Set up a genius appointment yesterday night. I actually have a GPU problem so maybe I'll mention the severity of that.
 
that suckss, make him pay!

however you could go to apple, i had this convo with a guy there, where i asked if they would raplace my cracked ipod tauch, 9 months afte i bought it. Didnt expect him to, but he did say that if it was like, only a week or two since i had bought it, they would be like "ah dude that sucks, here, we'll fix it"

so since you just got it, they might be sympathetic =/
 
Hey guys, based on my wholly unscientific statistics, 90% of macbook pro users who actually carry their macbook pros out of the house regularly, i.e., most of you will eventually have visible dents and dings on the casing.

This is a major downside of aluminum. Every macbook pro that I have seen used, has always had some visible case deformity. Bumping your laptop on something just will happen over the course of a year or two. It's really unavoidable, and while on a plastic-based laptop it won't show, it's readily apparent on an aluminum. I've given up on really hoping for a perfect case because I don't think that it will happen. This makes me hesitate on upgrading my macbook pro b/c you want it to be pretty, but I have decided that it's basically an impossible proposition for someone who carries it daily.
 
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