Help with Apple Care +

Discussion in 'iPhone' started by strategicthinke, May 4, 2017.

  1. strategicthinke macrumors regular

    strategicthinke

    Joined:
    Feb 6, 2014
    Location:
    Rio de Janeiro
    #1
    Hi. I've purchased Apple Care + for the iPhone 7 Plus I bought in December 2016 (in the UK). I dropped my phone in the underground floor and now I have a hairline crack that, thankfully, doesn't affect the screen (it's only in the bezel area). My OCD is telling me to use my first accidental coverage to change the screen for about 30 GBP. I am unsure, though, if this would count against the 2 accidental coverages I'd receive from my Apple Care +. I remember reading somewhere (maybe here on MacRumors) that both battery replacements and simple screen replacments wouldn't count against Apple Care + 2 uses. I've read elsewhere (including Apple's official page) that these screen replacements ARE discounted against my 2 accidental damage coverage... Can anybody share their experience here with me? Thank you, in advance.
     
  2. Givmeabrek macrumors 68030

    Givmeabrek

    Joined:
    Apr 20, 2009
    Location:
    NY
    #2
    If you only pay 30 GBP then it will count against your AppleCare 2 uses. If you pay full price for a screen, maybe about 100 then it won't. I would use AppleCare for this. That's what it is for.
     
  3. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #3
    What he said above.
    It will count against your 2 replacements.
    Unless you get lucky and they decide to replace it for free. But that is the rare exception and not the rule.
     
  4. ACG12 macrumors 6502a

    Joined:
    Jun 9, 2015
    #4
    Accidental damage will count towards your 2 replacements. Anything factory defective, won't.
     
  5. strategicthinke thread starter macrumors regular

    strategicthinke

    Joined:
    Feb 6, 2014
    Location:
    Rio de Janeiro
    #5
    Thanks for the answers, everyone.
    One more question: can I use the regular phone screen cost and save Apple Care + for full replacement in case I have bigger Dakar later? I once had my iPhone 6 Plus completely ruined - that was the case I wanted to use Apple Care + for...

     
  6. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #6
    Yes, you can pay full price to replace the screen and save your 2 incidents if you'd like.
     
  7. ApfelKuchen macrumors 68020

    Joined:
    Aug 28, 2012
    Location:
    Between the coasts
    #7
    Is it likely you'd "totally ruin" your iPhone twice in the course of two years? It's also quite possible this will be the only accident you'll have during those two years.

    I've yet to crack a screen or drop my iPhones and iPads into the kitchen sink in all the years I've had them, but that's me, and you're you - you know your tendencies better than any of us would.

    If I hadn't yet used an accidental damage incident, I would use the first one for a screen replacement, knowing I still had one more incident in reserve.
     
  8. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #8
    That's what I would go for too.
    Unless I was real accident prone and destroy my devices on the regular.
    Make sure you have a decent case on also OP. That will help.
     
  9. QueenTyrone macrumors 6502

    QueenTyrone

    Joined:
    Sep 21, 2016
    #9
    If you don't want to use it yet put a glass screen protector on your screen and wear a case. That'll prolong things for you
     

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