HomeKit HomeKit Secure Video - Logitech Circle 2

tollwilly

macrumors newbie
Original poster
Jan 28, 2020
5
0
Has anyone noticed that the motion detection for automation using Circle 2 has gotten worse after upgrading Circle 2 firmware for HomeKit Secure Video? The clips being recorded based on (person, animal, vehicle) work great but when using the camera in an automation it appears to just do basic detection which is very sensitive. I used this to turn-on outdoor lighting but i had to disable the automation as lights were constantly getting triggered. For notifications there is an option to trigger based on clip vs basic detection which would be very helpful for automation or just include the option for specific detection (person, animal, vehicle) to automations. Maybe i am missing something?
 

Coldplayer

macrumors newbie
Nov 12, 2010
7
0
My Circle 2 totally stopped recording after a few weeks. Does it still work for you?
 

d.steve

macrumors 6502
Jan 6, 2012
299
106
Logitech really messed up the motion sensor in the HSV firmware.

They switched from using the PIR sensor to doing it based on video motion, so it now triggers motion on things like turning off a light.

The PIR sensor wasn't very good to begin with, but this is so much worse that it's worse than useless.
 

Itinj24

macrumors 6502a
Nov 8, 2017
917
353
New York
I haven’t switched my Logitech’s to HSV but it says they’re still in beta. Wonder if Logitech is accepting user feedback.
 

d.steve

macrumors 6502
Jan 6, 2012
299
106
I haven’t switched my Logitech’s to HSV but it says they’re still in beta. Wonder if Logitech is accepting user feedback.
I sent them feedback directly through Logi's Support.

I'm almost positive that they didn't understand what I was saying and eventually I gave up trying to explain it to them.
 

Itinj24

macrumors 6502a
Nov 8, 2017
917
353
New York
I sent them feedback directly through Logi's Support.

I'm almost positive that they didn't understand what I was saying and eventually I gave up trying to explain it to them.
Sheesh. Gotta love a product support team that doesn’t know a thing about the product they’re supporting. I wanted to try HSV but even with the 2TB plan, it only covers 1/4 of my cameras. Lose motion zones too. Plus still waiting on a video doorbell to be released.
 
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tollwilly

macrumors newbie
Original poster
Jan 28, 2020
5
0
Is there even a way to upgrade the firmware if they do come out with a fix for this since the cameras can no longer be manage through the logictech app?
 

tollwilly

macrumors newbie
Original poster
Jan 28, 2020
5
0
Thanks @d.steve . Lets hope they address this issue or maybe Apple provides more automation options like when a clip is record similar to the settings for notifications
 

d.steve

macrumors 6502
Jan 6, 2012
299
106
Thanks @d.steve . Lets hope they address this issue or maybe Apple provides more automation options like when a clip is record similar to the settings for notifications
Ok, here's the explanation why they changed the motion sensor.
https://www.reddit.com/r/HomeKit/comments/etec6j/_/ffhb2sx
"In HKSV, the camera doesn't decide what gets recorded, your Home Hub does. We tuned the motion sensor to be very sensitive so that the camera wouldn't miss anything. If you have Recording's based on the Person/Pet/Car detection set, then the Home Hub does the analyzing of that content."

Hopefully, in an updated firmware, they'll figure out a way to send recordings to the home hub at extreme sensitivity to allow the home hub to filter out the noise while only triggering the motion detection homekit notifications at a sane level.