Hi, I brought my computer into the Apple store a week ago. The screen went dead. They also were going to replace the optical drive and HDD, which were also failing. They quoted me 5-7 days max for repair time. Well it's now been 7 days, and I still had not even gotten a call from them... So I called them up today and after waiting on hold for twenty minutes, they told me it had not even been repaired yet. They were still waiting for a part. Ok, I feel like I've given Apple a lot of slack and patiently waited a week for my computer to be fixed, only to find that they still have not even fixed it! The guy said he had no idea how long it would be, the part is on backorder, so it could be a week at least. At what point can I just ask them for a new computer? This is really ridiculous... I'm a student and I'm already behind on school because of waiting a week, I can't afford to be without a computer for another week. I was thinking I would give them till Monday. If it's not repaired by then, is this a realistic request? FYI- this is probably about the 6th repair on this machine. Thoughts?