I guess the problem is now with wearing face masks but we all know that FaceID cannot work with face masks.Sorry I disagree. I’m a VERY heavy user of Apple Pay - 5x per day for 6days/wk. Phone is locked, pull from my jeans pocket glance and doubletap sleep/wake button boom ready before I bring my phone in one fluid motion over to the pay terminal.
With those against FaceID complaining you have to look at it, funny enough people wtih TouchID + ApplePay STILL look at their iPhone‘s when initiating payment - even though you KNOW what your default payment card is, sometimes people change it or change to AirMiles for points first. So that argument is mute.
I have similar issues. FaceID fails far often for me compared to TouchID. Granted I do wear glasses and maybe I do put the device closer to my face than it should be but I would not do it any other way for two reasons - I am shorty and I do not have long arms and I do not see that well. It is also not natural for me to keep the phone at longer distance than I do currently. I do have the setting to look at it turned on and I am always confused where I should look at. Is it like the phone in general (so in the middle of the screen) or it is around the notch. Either way fails often enough.How about a video showing us? Sincerely, not being a clown here but I’m wondering if the movement towards your face is rapid and stops abruptly. Since you’ve stated you bring the iphone so close to your face, maybe the dot matrix field of exposure is too narrow to capture your face - maybe your face has areas of high depths (aka a large pointed nose?)
For me Touch ID is definitely faster than FaceId. I am not talking about huge difference of course, it is in the matter of second or two but FaceID is slower. It is also the animation itself. Quite often I take the phone and I want to unlock it. I would see the passcode screen, the phone would recognize my face and would fill in the 6 dots. I don't know why it happens like that but this basically takes more time than using TouchID.FaceID is MUCH faster and almost as accurate in long field of view away from the face as the 2018 iPad Pro models. It’s super fast and accurate. Maybe you have the setting to look at the phone and you never do so it‘ll not verify you’re wanting to use FaceID.
I enjoy FaceId on my iPad when I am using it with the keyboard. Authentication and payment works better with FaceID and is faster because I do not need to reach out to touch the home button. When it comes to the phone, TouchID is still faster and more seamless for me.