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j-a-x

macrumors 68000
Original poster
Apr 15, 2005
1,567
285
Houston, Texas
I'm a new Apple Watch owner (< 1 week) and I've noticed that my watch crashes and randomly reboots on average once per day. Until now it has happened randomly when using stock apps or responding to a notification or browsing fitness data. I don't have many third party apps installed. Today it happened the first time during a workout but I had hit the dock button during my working to check on my total daily calories during a short break while the workout was still active. This is truly a bad place for a crash to occur because it means I had to delay my workout until the watch came back to life and it takes a while to reboot.

Is one crash/reboot daily about average for this device, or is mine crashing more than usual?
 
Probably twice a day, sometimes only once. I'm pretty sure it does it at least once a day as I don't always look at it and sometimes I randomly notice it's rebooting on my wrist.

I'm really curious why the series 2 does this so much...
 
I've had it happen 3 or 4 times on my 1st gen since last September.

Never seems to be a full reboot (that takes ages) but the watch will go blank and unresponsive for about a minute then fire back up again.
 
Had my series 0 since initial release and to be honest I can not remember when it rebooted by itself. Yes it most probably has done at some time but it's that far back I simply can not remember when it may have done it. In a nutshell I'll be sad to let it finally go.
 
Previous series 0 owner and now have series 2. Cant really remember series 0 ever doing it. Have had at least 2/3 reboots this month.

Heres to hoping WatchOS 3.1.3 will fix a lot of the issues.
 
My original Series 2 (Space Gray) randomly rebooted once, maybe twice. After that one bricked doing the 3.1.1 update, Apple replaced it. I haven't had a single issue with this replacement, and it's been well over a month now.
 
Mine has rebooted about half a dozen times in the 3 months that I have had it. These are only the ones that I have noticed.
 
Mine does it on average once or twice a day. but there are days that it doesn't at all. its completely random. Im chatting with apple right now about it
 
Mine does it on average once or twice a day. but there are days that it doesn't at all. its completely random. Im chatting with apple right now about it

Let me know if you get any advice. I could take it back but I've already taken one Watch in (the mic died after 12hrs of use). It could be that I traded a stable Watch with no mic for an unstable Watch with a mic.
 
Let me know if you get any advice. I could take it back but I've already taken one Watch in (the mic died after 12hrs of use). It could be that I traded a stable Watch with no mic for an unstable Watch with a mic.
Will Do. The diagnostics tested fine on my watch. I am going to be getting a call tonight from a senior advisor on my options. Will update later tonight
 
I have a 42mm Nike+ AW2 and I've had it reboot on me once while I was very quckly swiping between watch faces and it rebooted on me. I've not had it happen any other times. I've had the watch a week tomorrow.

here is another recent thread regarding this topic: https://forums.macrumors.com/threads/new-apple-watch-keeps-on-restarting-42mm-nike.2028042/

edit: while I do not work for Apple I would also like to know what users were doing when the watch rebooted? I'm curious if it is random, complication issues, watch faces or WOS itself.
 
My series 2 has never rebooted by itself for no apparent reason; I have, though, rebooted it myself once when Dark Sky wasn't updating and this fixed it.
 
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My original Sport (bought October 2016) has done it a handful of times since the most recent WatchOS update. Maybe once or twice before. It hasn't happened often enough to establish any sort of pattern.
 
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