They have to ability to check crash logs. Trust me.
Ok, well I just tried calling the closest Apple Store to me is closed for some reason until July 24th (renovations maybe?). So now the next closest store is about an hour or so away...I'd rather not drive out there and have them say no we can't do anything, but I noticed that my silent button is loose when I put it on silent like the others so if the crashing thing fails at the Apple Store I could complain about that and get a new one right? I mean I'd rather not ditch this phone but the crashing is so annoying. I already have an Invisible Shield on the back & the iSkin Solo FX case with the sick mirror screen cover that I will lose if I get a new phone. Being phone-less is not an option so I'm not sending it to them.