Hub or Store?

Discussion in 'iPhone' started by BlueDragon22, Sep 23, 2015.

  1. BlueDragon22 macrumors 6502

    BlueDragon22

    Joined:
    Sep 20, 2015
    Location:
    Cleveland, OH
    #1
    Alright, I'm really stuck. Which is the better option?

    If I go with the store, I'm choosing the one closest to the Hub. I'd like to avoid a (long) line if at all possible.
     
  2. aesc80 macrumors 6502

    aesc80

    Joined:
    Mar 24, 2015
    #2
    Hub is the fastest, if they have a Customer Center. You'll want to check their hours on when they open for customer pickup. Store is good if they get their shipments early and get them ready for pickup immediately. Apparently some places will hold your items and have it ready the next day (which is really weird. I never had that problem before). If you do go for the hub, be ready for a line. It won't be as bad as the Apple Store though.
     
  3. BlueDragon22 thread starter macrumors 6502

    BlueDragon22

    Joined:
    Sep 20, 2015
    Location:
    Cleveland, OH
    #3
    I've just read things about rude workers (and since its 8am, I'm not prepared to deal with that lol) at the hubs. The CC is probably 5-7mins from the closest store, so I imagine that they'd get their stuff first (again, could be wrong).

    If I get there at maybe 7:30 and sit in the car or stand by the door, will I have a better chance of getting out of there quicker?
     
  4. aesc80 macrumors 6502

    aesc80

    Joined:
    Mar 24, 2015
    #4
    All depends if they allow it. Many of them will have trucks coming in and out during that time. If the parking lot is in any way never the truck exit, the facility might refrain from you parking early and sitting there. Best to check in with them.
     
  5. flur macrumors 68000

    Joined:
    Nov 12, 2012
    #5
    The hub will have it first, but first thing in the morning will also have a line. If the hub is convenient for you, just send it there and pick it up at an odd time, like mid-morning.
     
  6. jbjarko macrumors member

    jbjarko

    Joined:
    Sep 11, 2015
    Location:
    Peoria, Az
    #6
    I'm going with the store 2 minutes from my house. I'll pick it up on my way home. I have waited 2 weeks - I can wait til the end of Friday :)
     
  7. AppleWes macrumors 6502

    AppleWes

    Joined:
    Oct 9, 2013
    #7
    Overall I've had good luck at my local hub in southern California.

    The workers aren't exactly "rude", but they kinda act like they'd rather be back in the warehouse than dealing with people. Honestly they just take your ID, name match, and you sign. Very little words have to be spoken.

    Just pretend like you're at the DMV or Post Office and your expectations won't be ruined. ;)
     
  8. BlueDragon22 thread starter macrumors 6502

    BlueDragon22

    Joined:
    Sep 20, 2015
    Location:
    Cleveland, OH
    #8
    Then I may be better off picking it up at the store if that's the case. I remember when I was dropping a package off at the UPS store a week ago, a truck was there either delivering or picking up (this was around 11am).

    Obviously I'd like my phone as soon as possible, but I'd rather wait in my house to go somewhere versus standing in a line for an hour in a warehouse
     
  9. chhhrrriiisss macrumors 6502a

    Joined:
    Mar 29, 2009
    Location:
    Connecticut
    #9
    Is there no going back from choosing to pick up vs the item being shipped to home?
     
  10. BlueDragon22 thread starter macrumors 6502

    BlueDragon22

    Joined:
    Sep 20, 2015
    Location:
    Cleveland, OH
    #10
    Lol, I wasn't planning to have high expectations anyway!
     
  11. BlueDragon22 thread starter macrumors 6502

    BlueDragon22

    Joined:
    Sep 20, 2015
    Location:
    Cleveland, OH
    #11
    There may be. I'm not sure - I haven't selected an option yet. I'm still sitting and staring at the pickup package at UPS location tab
     
  12. chhhrrriiisss macrumors 6502a

    Joined:
    Mar 29, 2009
    Location:
    Connecticut
    #12
    I'm probably just being silly. I chose the hub that most of my packages usually arrive at and become "Out For Delivery" but apart of me is just really hoping that I didn't delay my phone. When I chose to pick it up there it listed Friday as the day to pick it up. I guess I'll cross my fingers.
     
  13. flur macrumors 68000

    Joined:
    Nov 12, 2012
    #13
    FWIW, that's what I do. My store usually gets deliveries between 10 and 11. The MyChoice app pings me to tell me they've scanned it in at the store. Then maybe a half hour or so later they call me to tell me I can come get it. It's much faster than waiting for delivery at my house (which usually doesn't happen for sig-required packages until 6-8pm at night). It's also much more convenient for me, as it's closer to me and the staff are more friendly. My hub has no parking and no real customer service desk (even though it's a Customer Center), and it takes them forever to find anything.

    If you're feeling unsure, call the store that you want to pick up at and ask them what time they get packages, and if they make them available for pickup the same day.
     
  14. flur macrumors 68000

    Joined:
    Nov 12, 2012
    #14
    I believe the request can be cancelled. I've cancelled before, but only before the request was processed by UPS. I'm not sure what they do if they've already put the change through.
     
  15. BlueDragon22 thread starter macrumors 6502

    BlueDragon22

    Joined:
    Sep 20, 2015
    Location:
    Cleveland, OH
    #15
    The one closest to my house has rude staff (like, snotty and I went out of my way to help you rude). When I went in last week, I wanted to double check that the label was prepaid. The lady was like, "Yeah. It is." Then I asked for a receipt to track it. "Uh huh. Hang on. Here." and handed it to me rudely. I mean, maybe she had something up her butt, but my friend who goes there frequently for packaging supplies said that they're always that rude.

    Maybe I am better off with the hub if that's the service I get lol
     
  16. AppleChic76 macrumors 6502

    AppleChic76

    Joined:
    Sep 13, 2014
    #16
    My initial choice was the Store, however I've read here and been told by UPS that having it go to the Store will likely delay it a day because once it gets to the Hub they have to change the label before it can go back out.
     
  17. BlueDragon22 thread starter macrumors 6502

    BlueDragon22

    Joined:
    Sep 20, 2015
    Location:
    Cleveland, OH
    #17
    Ok, just went to select the store for delivery. It said estimated pick up is the 28th. Uh, no. lol

    So @AppleChic76 is right on the new label

    I went ahead and selected the hub
     
  18. samcheezay macrumors member

    Joined:
    Feb 1, 2008
    #18
    I advise you to call UPS and have them re-route it to the UPS HUB (not UPS STORE) closest to your house. In that way, it's on schedule for Friday the 25th still and you can go when they open.
     
  19. AppleChic76 macrumors 6502

    AppleChic76

    Joined:
    Sep 13, 2014
    #19
    That's what that post said they did, right? Or am I reading that wrong?
     
  20. chhhrrriiisss macrumors 6502a

    Joined:
    Mar 29, 2009
    Location:
    Connecticut
    #20
    You are reading it correctly. lol
     
  21. BlueDragon22 thread starter macrumors 6502

    BlueDragon22

    Joined:
    Sep 20, 2015
    Location:
    Cleveland, OH
    #21
    That's what I did lol
     
  22. samcheezay macrumors member

    Joined:
    Feb 1, 2008
    #22

    LOL but OP selected store not hub......
     
  23. BlueDragon22 thread starter macrumors 6502

    BlueDragon22

    Joined:
    Sep 20, 2015
    Location:
    Cleveland, OH
    #23
    I selected the store (didn't go through with it) to see what it said. The earliest pick up was the 28th and I don't want to wait any longer, so I went ahead and selected the hub for my pick up
     
  24. flur macrumors 68000

    Joined:
    Nov 12, 2012
    #24
    No, OP selected hub. LOL, you're really concerned for him!
     
  25. samcheezay macrumors member

    Joined:
    Feb 1, 2008
    #25
    LOLOLOL!!!! OOPS. Well, glad you did it right OP. I was just concerned for you buddy.
     

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