Huge Data Usage Jump

Discussion in 'iPhone' started by Macnificant, Aug 22, 2012.

  1. Macnificant macrumors 6502a

    Joined:
    Feb 26, 2008
    #1
    I have unlimited data and my wife has 200mb.
    I have been using around 1.25gb to 2gb a month over the last year but got a text this morning that I reached 3gb and throttling would kick in with a week left in the billing cycle.

    My wife usually uses close to the 200mb but is at 370mb with a week left in the billing cycle.

    I havent noticed any difference my our usage personally.
    only thing I could guess is the limited time the kids use our phones but most of the time it is in our house through wifi.

    Could the kids usage be causing the huge data increase?
     
  2. jetblk328i macrumors 6502

    Joined:
    Apr 20, 2010
    #2
    Maybe your kids turned off the wifi and were playing with it using data?
     
  3. Macnificant thread starter macrumors 6502a

    Joined:
    Feb 26, 2008
    #3
    No the Wifi icon is always showing
     
  4. jav6454 macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
    #4
    Then your kids have been using the internet too much. I'd say videos and the like. On that would explain such a big usage spike.
     
  5. BFizzzle macrumors 68020

    BFizzzle

    Joined:
    May 31, 2010
    Location:
    Austin TX
    #5
    i got one saying my 10 year old daughter was illegally tethering LOL. Her device isnt jailbroken. It does have the grandfathered unlimited data. They threatened to turn it off. I called them and they pretty much told me i was a liar.

    ATT is being fishy



    My data has been higher than normal too, and im the only one using my phone.


    Check you icloud, and itunes sync over cellular setting.
     
  6. Macnificant thread starter macrumors 6502a

    Joined:
    Feb 26, 2008
    #6
    I never thought about the iCloud, itunes sync.

    Ill try playing with that
     
  7. sparkhill macrumors regular

    Joined:
    Oct 27, 2010
    #7
    My mother recently had huge data usage increase. She is old and does not use much data. She took here phone to a corporate store and the idiot solution was to turn off Cellular Data so she went days without getting email or text messages. When I finally got ahold of the phone, I noticed her data used was something like 99.9% uploads.

    I changed some location services settings and did a restore through iTunes to resolve the issue.
     
  8. plinden macrumors 68040

    plinden

    Joined:
    Apr 8, 2004
    #8
    Hmm, both my wife and I have had a big data jump in the past month. Normally she's well under her 200MB usage but with 12 days to go in the billing cycle she's at 180MB. Mine is about 30% higher than normal. We're on AT&T.

    Mine's 93MB upload and 1GB download so that's not it.
     
  9. maril1111 macrumors 68000

    maril1111

    Joined:
    Mar 14, 2010
    Location:
    Denmark
    #9
    Wouldn't be the first time... Also location settings could be the issue, or for some reason the maps app getting stuck and trying to use gps longer than necessary??
     
  10. cynics macrumors G3

    Joined:
    Jan 8, 2012
    #10
    Use any new apps? I used hbo go for the first time on a trip recently on an Android tablet. One movie was 2gb, literally 10x what Netflix uses. I couldn't believe it.
     
  11. Macnificant thread starter macrumors 6502a

    Joined:
    Feb 26, 2008
    #11
    I think it might be the kids streaming video on Disney Junior app but again we are usually at home on wifi.

    How accurate is the Data Usage timeline on AT&T's website. I am trying to see the timeline of usage.
     
  12. PatriotInvasion macrumors 65816

    PatriotInvasion

    Joined:
    Jul 18, 2010
    Location:
    Boston, MA
    #12
    Count me in for seeing abnormally high data usage on AT&T:mad: In 2 years, I've never used more than 1GB of data. Starting in June through today, my data usage has gone from 1.6GB to 1.8GB to a whopping 2.8GB this month and I haven't been using my phone differently other than streaming 1 Podcast per week in the car.

    I'll be calling AT&T to get to the bottom of this as it appears they are doing something strange.:mad:
     
  13. Macnificant thread starter macrumors 6502a

    Joined:
    Feb 26, 2008
    #13
    Seems like we might be on to something. Would like to hear more feedback from other who have seen data usage increases
     
  14. PatriotInvasion, Aug 22, 2012
    Last edited: Aug 22, 2012

    PatriotInvasion macrumors 65816

    PatriotInvasion

    Joined:
    Jul 18, 2010
    Location:
    Boston, MA
    #14
    For some reason I get the sense this is AT&T calculating data usage differently in preparation for their Shared Data plans. While I am still on the grandfathered unlimited plan, I'm sure they'll find a way to kill that off eventually. If they start randomly (or dare I say artificially) reporting data usage to convince people to pay for higher data caps under the new plans, that would be a major conspiracy.:confused::mad:

    While they do provide a breakdown of data usage, they couldn't display it in a more user UNfriendly way with no description as to the activity that just used 200,000KB of data. Something is fishy here...I encourage you all to review your data history on your AT&T account page and see if you see a trend here. Let's keep this thread alive until we have an answer.

    ----------

    PS - When AT&T officially stopped offering unlimited data and only offered 200MB and 2GB tiered plans, didn't they say 95% of users do not use more than 2GB of data??? Now all of a sudden they have 4GB, 6GB, and 10GB data plans? If 95% of users didn't surpass 2GB, why are the plans so high now???
     
  15. AppleDApp macrumors 68020

    AppleDApp

    Joined:
    Jun 21, 2011
    #15
    How are you guys monitoring your data usage? Have you tried different apps to see if usage is different?
     
  16. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #16
    It's because that 4, 6 and 10GB plans can be shared on up to 5 devices plus hotspot. So if you have a 10GB plan and 5 iPhones, that's 2GB per phone.

    I've been using data usage by sigterm for years now. Always has been very accurate.
     
  17. 184550 Guest

    Joined:
    May 8, 2008
    #17
    Check out this article from last year.

    I've also noted an unexplained, abnormal increase in data usage on one of our iPhones over the past couple months, starting with the June billing cycle.

    We also had another instance of unexplained, increased date usage in January and February of this year on two of our iPhones.

    If the unexplained usage continues with this months bill, I'll be calling ATT.
     
  18. PatriotInvasion macrumors 65816

    PatriotInvasion

    Joined:
    Jul 18, 2010
    Location:
    Boston, MA
    #18
    Just checked my bill from this past month. Almost nightly, I am seeing huge chunks of data usage between 12am and 1am eastern time. Usually in the 100-200MB range.

    During those hours, I am almost exclusively at home, connected to a very reliable wifi network, and ASLEEP!:eek::confused::eek:

    I called AT&T tonight to inquire, and got some lady who obviously has an IQ of about 30. Clearly explained the situation, she puts me on hold while she looks into it, and then the call disconnects:mad:

    Any idea what could be causing these data transfers at roughly the same time every night or so? Again, when at home, the phone is always connected to my Time Capsule wifi.
     
  19. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #19
    Typically that is when the data posts from the previous day. It's never an up to the second process, but always delayed. Mine usually comes in between 12am-4am. Very rarely do I have a large chunk pop up during the day.
     
  20. PatriotInvasion macrumors 65816

    PatriotInvasion

    Joined:
    Jul 18, 2010
    Location:
    Boston, MA
    #20
    Even if that is the case, it doesn't explain how I could go 2 years of using between 0.2-1GB of data per month with the iPhone 4 and now 4S...and starting in June, I randomly use 1.6GB, 1.8GB, and now 2.8GB of data. I have literally changed nothing about my daily use of the phone aside from streaming a weekly Podcast in my car. That can't double, triple, or in some cases, quadruple my data usage.
     
  21. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #21
    No, I completely agree with you. Something is off. Mine has spiked as well, and I have been using a lot less data. I recently just moved and have hardly been on my phone at all and my iMessage usage has been cut into a fifth, but my data usage is continuing to grow substantial. For the first time ever AT&T is saying I'm using about 25% more than my data usage app. I've never trusted AT&T, that's why I've used the app for years and now it's proven worth it.
     
  22. nostresshere macrumors 68030

    Joined:
    Dec 30, 2010
    #22
    Which "app" are you referring to here?
     
  23. antifeik macrumors regular

    antifeik

    Joined:
    May 24, 2011
    #23
    This is happening to me and my wife too, for the last past months after day 21st we almost at 1.6 GB,Huh???? I contacted ATT,let's see.Fishy,fishy,fishy:mad:
     
  24. BFizzzle macrumors 68020

    BFizzzle

    Joined:
    May 31, 2010
    Location:
    Austin TX
    #24
    sucks if att was doing something shaddy(wait they already are)...we couldnt really verify anything or do anything other than leave our contracts and report to fcc ftc and bbb etc.
     
  25. has.marvel macrumors member

    Joined:
    Jan 13, 2012
    #25
    I am an AT&T user and have not seen any jump in cellular data usage. I would suspect some sort of app issue myself. Maybe one of those "social" apps (they all seem to want that hot button tag) that lets your friends know where you are at all times and lets you see where they are. Or a navigation app that was poorly written. Take a look at location services, think back to what got update on your app suite in the time frame things went bad.

    Also, there is a cellular data counter in the General settings app for the phone. Reset that baby at the start of the day and check it thru out the day as you do things. Might give you a clue as to what is being used, and when it is being used.

    I guess I will be real surprised if this does not turn out to be some poorly written app that is just chewing up data like crazy.
     

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