i cant extract media from my ipod to my PC... what kind of ******** is that?!?!? I have to go look for 3rd party software to do that rather than having a convenient "Extract from iPod" feature. sometimes when i add an "MP4" file to itunes, it wont show up in the library or anywhere. nothing happens! it would be nice to have an error message telling me what the problem is but no theres no ****ing response. im always having problems importing more than 1 file. ill do "add file to library" select 30 files and press ok. then wait, .... not apearing in the library. so i close itunes and reopen it try again, sometimes it works after i reopen it, sometimes it doesnt. so then i gotta go back and import them 1 by 1. im not lying i have these issues all the time. my brother tells me similar problems. I wounder if iLife is bad. im proly gunna look for a 3rd party itunes clone. i am running "WINDOWS XP PRO, SP2"