Their point was that it's difficult to convince the company to spend the extra money. Also, a lot of companies have proprietary software that runs in Windows only, so you'd likely have to also buy licenses for that on top of the Mac.
You won't save 5 hours a week in downtime though. I also don't think you'd have many fewer calls for IT. You might even have more since most people aren't familiar with OS X and aren't as computer savy as we like to think. You'd get a lot of people struggling to make the switch.
If my nearly completely computer illiterate mother (who never could do ANYTHING in Windows for more than an hour or two before she whined on the phone about it) can adapt to OSX, just about anyone can. She even installs updates on her own and spends hours a day surfing and following Facebook.
OSX isn't hard to use and the lack of constant and I mean CONSTANT
NAGGING you get on a typical Windows machine about Windows Updates (which can now FORCE themselves to reboot your machine on Windows 10 Home with ZERO input from the user to stop it whenever the hell it feels like doing it), Security Updates, Virus/Malware checker updates (many requiring restarts over the years as well), and in her case HP "we can clean up your computer" updates, the whole Windows7 thing was just too much garbage for her to even hope to figure out. All those things popped up constant nag windows that were always in her way and always asking to reboot the machine any time she got on it. They don't stop because Malware is RAMPANT on Windows machines. Yes, you can avoid it by constantly updating your security and running a malware checker and letting M$ reboot your machine every other stinking day. WTF
wants to do that every other day? It's the #1 reason I switched to a Mac. I can leave this running for MONTHS at a time and most updates can wait because they aren't critical and even then the vast majority of them don't require a reboot. Even the EFI one that did recently wasn't an actual threat to my computer because someone would have to break into my house to infect it physically with a Thunderbolt dongle.
The problem with Windows has never been a more complex user interface (dock with App folder = Old Start Menu; Command-X = CTRL-X, etc.), but asinine things like a registry file that grows over time and slows down the computer as it gets junked up (and was part of many malware attacks as well, let alone just plain file corruptions by programs that screwed it up somehow) and Windows "Installers" that take 20 minutes in some cases to install and especially to REMOVE a single game/application/program when in OSX the vast majority of programs are just "drag to trash can and delete" and "drag to any desired (or app) folder to install) are just night and day in terms of day-to-day usability and time savings. Every time I cold boot my one remaining Windows only machine, which gets used sparingly, it wanted to do update after update after update and if I didn't set the malware checker to NOT do auto-scans, it would have either delayed bootup by tens of minutes or started doing it in the middle of a game or something equally awful.
No, people who try to tell us that Windows is better stick to "more software/games" and "faster fps in games" and "nothing wrong with the GUI" type arguments. Windows supporters/fans also used to point out they could run Blu-Rays easily, but things have changed there now that M$ isn't subsidizing it any longer (Windows 10 doesn't even come with a DVD player anymore, let alone Blu-Ray support, which you can now get just as easily for OSX despite Apple's disinterest; I have a Blu-Ray USB3 drive and both a FREE software player and software to rip/encode it to M4V for AppleTV playback).
Windows fans don't often venture into the fragmented hard drive discussion (less relevant with SSDs, but still there with regular HDs as NTFS still frags the hell out of files over time and M$ has never updated the file system to avoid it). They don't like to talk about malware except when one of these "worms" comes up in a OSX news article and then they act like Macs have just as much malware as they do when it's not even in the same galaxy by comparison. They dont like to talk about how much time they waste installing and un-installing apps. They don't like to discuss the registry at all except when trying to help each other clean theirs up. They only now praise they can get Windows on a USB stick (but would like to forget the whole registration serials they must never lose and still have to call M$ if they upgrade their hardware as M$ assume they're pirates).
Many Windows users are ecstatic that Windows 10 is "free" (for people that already paid hundreds for Windows 7 or 8), yet don't like talk about how Windows now even pushes ads through the ancient game of solitaire (something even Windows 3.1 users didn't have to put up with). Most are blissfully unaware that a standard install key-logs every single thing they do to M$'s "Cloud" and Cortana keeps track of every verbal request all to sell more ads. Your privacy means literally nothing at this point. Who needs pirates to key log your computer when M$ does it for them now? It's like the organized crime going "legit" since it's a "feature" now not a hack. How long before your "free" Windows 10 demands a subscription for future major version updates??? We know that "10" is the last version of Windows so it will be Windows 10 V2.0, etc. like OSX has, except I doubt those future major revisions are going to be free. No, like a drug dealer, they're giving you the first version/sample free to get your hooked then it's time to demand $$$ for future versions. It's an offer you won't be able to refuse since no version of Windows 10 except the Enterprise one will ALLOW you to refuse that update. Perhaps they'll update you to V2.0 automatically and then inform you that you have 30 days to send in payment or you won't be able to use your computer for more than 5 minutes a day or something equally horrible like no security updates until you agree to a $15 monthly fee for their "protection". It's an offer you can't refuse.
Plus i don't believe OS X is any easier/cheaper to support or even more stable these days.
I don't know about Yosemite since I don't like the visual changes and still use Mavericks, but I have literally NEVER had Mavericks have a kernel panic or otherwise "lock up" on me even ONCE. I generally run it 24/7 since it's a whole house server in addition to the primary home computer and even gaming. I have seen an occasional OpenGL glitch (color flash) in games after being up for months at a time that a reboot fixes, but I'm certain if I knew its exact cause, I could just restart that service. It doesn't lock anything up and has little or no effect on other applications, though.
