Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
In the US there are loopholes but in the UK they will not put up with this kinda crap, they will spend years fighting crud like this just to make a point and they usually win.

Apple needs to rectify their problems ASAP or they can soon find themselves in a heap of trouble
 
You're saying that you don't now nor have you ever held your iPhone 4 or any cell phone for that matter like any of the images from Apple iPhone 4 marketing materials shows (or even close to it) attached below? None of the people represented below are doing anything other than lightly grasping the phone in their hands which is precisely how many of us do and in the process our phones stop working as phones. I don't have to "Death Grip" mine - I can kill it with a fingertip...

Yes the last 2 show it has signal, ill give you that. I have the same problem, everyone does - its in the design...

So what you've done there is post 5 pictures, claiming they show the iphone being used as a phone... yet not one is it being used as a phone :confused: bravo....
 
Yes the last 2 show it has signal, ill give you that. I have the same problem, everyone does - its in the design...

So what you've done there is post 5 pictures, claiming they show the iphone being used as a phone... yet not one is it being used as a phone :confused: bravo....

What he's saying is that the way he's holding the phone isn't some obscure method, he's just holding like pretty much everyone holds their phones, including the people in Apple's own ads.
 
The lawsuits are going nowhere, Apple will easily have enough "evidence" that holding any phone in a certain way will affect the antenna in some way. They will be able to establish this as a "norm" in the industry and get away with it.

5 Million dollars in legal fees will easily be much less than the cost of a recall.
 
whinny little babies

You all are lucky enough to get yourself a phone early, or maybe stupid enough to buy a phone before any reviews were written. You did not care what kind of reception the phone had, you did not care how you have to hold the phone. Now that you own it, you are unhappy with its reception. Well, if you don't like the product, then return it and buy one that has better reception.

Asking for the government to step in and make apple do something is retarded, and frankly unconstitutional. The only way apple is going to make any changes is if people who are unhappy with their product and return it. That's it. What is interesting is that people now know that there is an antenna problem and still choose to buy the phone. Obviously this problem "is a non-issue"

Begging for lawyers to sue apple? Come on, that is the mentality that is ruining this country, free hand me outs, law suits. well ******* you for thinking a lawyer will solve this problem.

In a free market society something like this should fix itself. If the phone is sufficient for a customer's needs, then they will buy it. If there is a problem with this phone, the customer wont buy it, thereby forcing apple to make changes to the phone to meet customer satisfaction.

If you don't like your phone, then return it, otherwise stop being a whinny little b**ch.
 
None of those pictures in Apple's marketing materials represents the "death grip." The "death grip" isn't just a matter of holding the phone in your left hand. It's holding the phone in such a way that completely covers a tiny spot on the left hand corner in a sustained fashion.

You do realize the "spot" causing the problems is the seam between the two antennas on the lower left side, right?

What you and so many other folks are getting wrong is that it doesn't take any special type of grip that is outside of what people would "normally" do when holding the phone in the left hand - and in some instance, the right, because their fingers on the right hand can bridge that seam/groove/notch exactly the same.

In my experience, with the iPhone 4 I have sitting here on my desktop beside me, it doesn't matter if I hold the phone normally in my left hand (the seam is bridged by contact with the skin of my left palm) or the right hand (the seam is bridged by contact with one of my fingers as it wraps around the left side of the phone) and the 3G capability of the phone is neutered, in under a minute, with complete loss of service.

People focus on "death grip" or some other way of stating it thinking it means holding the phone in a way that is contrary to the way most anyone with a cell phone would hold such a device in their left hand (or even the right as I just described). There is no "death grip" - only a label that simply means holding the phone in your hand, period.

Note that in these images, I am not going to focus on the so-called 3G signal since they're probably attached to a microcell for the recording purposes...

The focus of these images is on the way the iPhone 4 is being held, which pretty much everyone should agree is "normal" for effectively everyone on the planet (as long as you do have a left hand, of course - no slight or offense meant towards those that may be so encumbered). There's no "death grip" going on here, and the grip shown, the way these images depict the iPhone 4 should be held, is how I and most everyone else hold it when it's in the left hand, and not on a phone call (that's another story).

It's not about "dropped calls" - that's just a small part of it, actually, as people will spend more time with the phone in their hand utilizing the apps and capabilities of the phone that utilize the wireless networking (either by cellular data or Wi-Fi and perhaps even Bluetooth as required). Do you surf the web with Safari with the phone up next to your face? Nope, you don't, you do that with the phone in your hand with a grip that is pretty much going to be just like everyone else.

It's all about showing how the phone is supposed to be held, by design, by marketing materials, by actual demonstration of the iPhone 4 in use, and nothing more.

These are the facts, and they cannot be disputed.

Need some proof?

More explanatory pics coming up, courtesy of Apple...
 

Attachments

  • newgrip1.jpg
    newgrip1.jpg
    172.7 KB · Views: 51
  • newgrip2.jpg
    newgrip2.jpg
    164.7 KB · Views: 45
  • newgrip3.jpg
    newgrip3.jpg
    167.7 KB · Views: 60
  • newgrip4.jpg
    newgrip4.jpg
    156.8 KB · Views: 48
  • newgrip5.jpg
    newgrip5.jpg
    178.8 KB · Views: 61
There are no phone calls being made in any of those pictures. That will be Apple's argument.

Look at my 'this is how i hold my phone' thread; the inner palm of my hand is touching in the same place as the images above and I don't experience loss as a result of of it. The only way I was able to cause loss was by putting my finger directly over about a 2 or 3 inch area where the antenna gap is at.

Regarding this entire thread; good luck. In the United States we have the song-beverly consumer warranty act, better know to the public for it's vehicle lemon law regulations. The iPhone... is a phone. Within the S-B act is a clause about "implied merchantability" and "... meets the standards proven acceptable within the given industry". Now, you can make a phone call on the iPhone [and much more], just because it doesn't have the worlds best antenna doesn't mean it doesn't work. If you feel it's a design flaw that's your own opinion; it's not illegal to sell a phone people don't like or they think it's crap. Making a crappy product doesn't make it not fit industry standards.


I know i've said this a million times now; but my phone works fine, i'm a lefty, with or without a case, I was able to reproduce signal loss once at home.. I'm extremely happy with my phone, and I assume the majority of iP4 users are as well.. The iP4 user population on this forum represents a minor amount of overall buyers, a few thousand is nothing in comparison to 1 million+ who might be perfectly fine with their new device.

Let's see what the software 'fix' does.
 
I think I'm more surprised by how brazen the company responses (esp. Jobs' e-mails) have been until today--certainly a more humbled response.
 
iPhone 4 has barely been out for a week and people need to be patient and allow them to fix it. And i know patience shouldn't be an issue for anyone since most people who didn't pre-order waited in a line for hours.

My thing is people have a certain window to make up there minds to return or not. A lot of people would like to keep there device but need to know how they plan to fix the hardware portion and not mask the software problem. Not this "AHHHHHHHH wait a minute and let us look into it", then when day 31 comes where you can't return it, they bust out with a "NAHHHHHHHHH. It's ok to use as we will not pursue any further action to fix the NON ISSUE".

Then people will have this :eek: look when they can't return it and apple plans not to exchange them no matter how problematic there reception is.
 
There are lots of people out there that do not have this signal issue. So in a way it is not illegal to sell a phone that works perfectly, except for a small number ( a couple thousand out of 2 million phones sold ) that have this issue.

I have no problems with my phone, I can put my fingers on both lines at the bottom of the phone and it will not lose signal. I can hold it in a death grip and still nothing.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.