iFixit Ends Repair Relationship With Samsung

[Shirasaki]

That goes against what consumers actually want (Smaller, faster, lighter, waterproof, more power efficient).

Also customers desire to keep their existing devices for longer, can’t afford a $900 device replacement bill simply because of a broken resistor/capacitor when their devices are damaged. You may argue they need to be more careful but things do happen.

So, customers want their devices to be faster, lighter, thinner, smaller, waterproof, more power efficient and doesn’t cost an arm and a leg to repair.

 

[Shirasaki]

Companies don't want to build less because consumers don't want to buy less, don't want tech to stop evolving. Just like you'll never stop the drug war by destroying drugs as long as there are people who want to consume drugs.

The point here is the "right to repair" movement has exactly zero shot at achieving anything of substance. People can rant about these things all day long on the internet, but the leverage to make change will not be found going down this avenue. In the end, as I said above, this rant simply becomes empty virtue signaling.

In case it’s not that obvious, by “less” I mean fewer devices. Companies can still build and sell newer products, they just don’t build as many. More and more customers are holding on to their existing devices for longer so they don’t have a $1000 yearly hardware subscription fee but maybe $300. You may argue that’s customers individual financial situations, but even in this forum more and more people are choosing to hold on their Apple devices for longer.

I see you are fully anti-self-repair. That’s ok. But, when customer finds out that the “repair bill” of their broken MacBook Pro is $3000 to replace a whole unit, they will naturally want to find alternative that costs less. Repair is one of them. A couple months ago, my iPad had a foggy front facing camera, and the device replacement cost Apple quote me is AU$900. I would find alternative ways to fix it too if I had to pay that much for a foggy front facing camera. You can disagree.

 

[Timo_Existencia]

I see you are fully anti-self-repair.

It's not that I'm anti-self-repair per se, it's just wholly impractical as a solution. It has zero chance of making any of the differences you seem to care about.

Is repair expensive? OK. Then be sure to buy insurance. Apple care costs a lot less than any of the repair prices you're quoting me.

 

[John_Blackthorne]

Womp Womp. People in this forum will hate this, but iFixit and the rest of these companies are living on borrowed time with respect to the repair aspect of their businesses. Everything is moving toward 100% integration and disposal (sorry, "recycle").

Companie deal with the environmental complaints by telling you (1) they are carbon neutral and (2) used 100% recycled materials. Total scam--let people use their things longer and none of that is needed. But Apple et al don't care.

 

[Timo_Existencia]

let people use their things longer and none of that is needed.

Who isn't letting people use their older phones? People still use 6, 7, 8s. I have an old 6 that I still use as an iPod.

 

[steve09090]

Womp Womp. People in this forum will hate this, but iFixit and the rest of these companies are living on borrowed time with respect to the repair aspect of their businesses. Everything is moving toward 100% integration and disposal (sorry, "recycle").

Companie deal with the environmental complaints by telling you (1) they are carbon neutral and (2) used 100% recycled materials. Total scam--let people use their things longer and none of that is needed. But Apple et al don't care.

Apple don’t control how long people have their devices, people do. No BS about planned obsolescence, people can choose the products they want. If they choose a product with a limited life cycle, that’s on them.

 

[raghu8912]

Both companies suck.

both companies are just trying to make money.
as consumers we can vote with our wallet.

 

[raghu8912]

Will we ever have devices that are easy to repair? Or unlimited landfill is the only way forward?

Every electronics device can be repaired.
i don't understand why people say i have to buy new phone because battery in my phone died.

 

[raghu8912]

"Samsung's commitment to making repair more accessible."

This is biased, iFixit is sour that they didn't get new business from Samsung.

 

[Joshuaorange]

Care to elaborate?

They make cheeky videos trashing products they know nothing about. Talking about expensive parts and repairs all while selling expensive **** themselves.

 

[Joshuaorange]

Care to elaborate?

Not only that but ifixit sells tools that are not repairable. Repair score 0/10.

 

[Analog Kid]

So, customers want their devices to be faster, lighter, thinner, smaller, waterproof, more power efficient and doesn’t cost an arm and a leg to repair.

You seem unfamiliar with the concept of trade offs…

 

[DownUnderDan]

Does anyone really expect anything else from a company devoid of morals, who’s sole focus is to imitate and undercut its competitors?

Which company are we talking about here as so many match that definition, or is this a blanket statement?

 

[DownUnderDan]

This same company that students who graduated can pay $10,000 us monies to work for Samsung. This has BEEN GOING ON FOR OVER 35 YEARS at least. How trusting is this company?

You prefer the US model of no pay or job security because you are an intern? That being so much more ethical and all that.

 

[ric22]

Womp Womp. People in this forum will hate this, but iFixit and the rest of these companies are living on borrowed time with respect to the repair aspect of their businesses. Everything is moving toward 100% integration and disposal (sorry, "recycle").

Companie deal with the environmental complaints by telling you (1) they are carbon neutral and (2) used 100% recycled materials. Total scam--let people use their things longer and none of that is needed. But Apple et al don't care.

Apple would love this, but regulators are stepping in to prevent this.

 

[ric22]

"Samsung's commitment to making repair more accessible."

This is biased, iFixit is sour that they didn't get new business from Samsung.

They are definitely sour, but Samsung look absolutely ridiculous in this- in fact, the deeper they dig, the worse they look.

 

[John_Blackthorne]

Apple would love this, but regulators are stepping in to prevent this.

They just tell the regulators everything is recycled and carbon neutral and they walk away.

The real problem is that ordinary people just don't care.

 

[Feek]

didn’t realize iFixIt did more than just teardowns 🤣

They don’t even do proper teardowns now. You get a thirty second video and that’s it.

 

[Nuno Lopes]

This is the problem. Apple heavily started this trend leaching on customers and third party pockets and they ignored it blinded by technical advancements. People than said, “look if you don’t like it you have options, buy form someone else. There are many options in the market.”. The brainwash is such that customers start politically betting against themselves in favor of their suppliers practices … guess what … for nothing … culture.

Others, well if they can do it so we can … and started doing the same. So now, mostly it’s hard to find options to this practice while prices go up. It became the status quo.

The same thing will happen with App Store like policies and practices if not properly regulated. Soon, you will not have supplier options, and software developers and digital service provider will have to go through these imposing agencies by policy to sell anything.

Has someone said “Some people are stupid, the rest will follow”

Cheers

 

[ric22]

They just tell the regulators everything is recycled and carbon neutral and they walk away.

Luckily that isn't going to work, at least in the EU. It's already been enshrined in law, I believe, which will kick in soon.

 

[Shirasaki]

It's not that I'm anti-self-repair per se, it's just wholly impractical as a solution. It has zero chance of making any of the differences you seem to care about.

Is repair expensive? OK. Then be sure to buy insurance. Apple care costs a lot less than any of the repair prices you're quoting me.

Ok I see. Good to know that recycling broken device is deemed more appropriate than fixing a broken device. I’m sure some will disagree with that statement but to each of their own.

 

[Timo_Existencia]

Ok I see. Good to know that recycling broken device is deemed more appropriate than fixing a broken device. I’m sure some will disagree with that statement but to each of their own.

I actually said it's best to get insurance so the device can be fixed.

 

[Shirasaki]

I actually said it's best to get insurance so the device can be fixed.

We all know most of the time what apple says “fixing a device”, especially for iOS devices, they just replace the broken device with a refurb. To most customer there is no difference because they received a working device at the end of the day. But to some who wants the broken device to return to working condition, even just temporarily, is more important. As for the insurance, many will choose not to, for replacing device may not suit their needs.

 

[DeepIn2U]

Does anyone really expect anything else from a company devoid of morals, who’s sole focus is to imitate and undercut its competitors?

Wow. Reading comprehension fails a LOT of fans trained to loathe any competition .

From the article 1st paragraph:

The partnership is being dissolved after a two-year period because iFixit and Samsung have been unable to negotiate a new deal.

From the article second paragraph:

The company says it ultimately doubts "Samsung's commitment to making repair more accessible."

Reasonable deduction (common sense): Samsung feels no benefit to working with iFixit as they have the resources for affordable consumer repair themselves or within their contract woth Brighthand, you know same company Apple and many cellular providers use for Co sumer returns for repairs or warranty claims? I'm not a fan of that company at all (3rd party) but I'm sure Samsung does NOT need ifixit like they need Samsung!

Notice WHOM is making the complaint about the deal publicly? Also notice the name of the company and you tell me which manufacturer their most likely to be based towards 🤔 hint "i" .

 

[Analog Kid]

We all know most of the time what apple says “fixing a device”, especially for iOS devices, they just replace the broken device with a refurb.

A refurb is a fixed device... It's an old device made new again.