There are many valid points here, I could add a few myself, but I don't think apple is falling asleep on the wheel here. Come summer a new os will be around, much earlier than that a new iwork suit.
Nobody is perfect and if I start mentioning my nuisances about something as simple as say safari, it would be a long list too. I hope your post doesn't go to waste and that you do go into the trouble of posting this in the feedback section to apple.
Having said that there's always that fine line between offering options and making too many options available for the end user that will ultimately confuse, I don't think most of your points fall in the latter category, but I am just saying it's an important consideration.
Apple have indeed entered an important stage in their history, they might develop or they might become complacent.
But it's important that public forums are places were people can post some of their valid day to day nuisances with using os x and apple products. I don't agree with everything you are saying, I might not be well versed with all the problems you are mentioning, but it's important that you mention them.
It's sad though that such quality posting amounts to about 5% of this thread, and I am being generous.
And I am asking you this. If apple are showing signs of becoming complacent then what about sites such as this one who are riding the coattails of apple's success? If people who are supposedly close to apple as a community of users, and who are making a fair amount of cash along side, do not safeguard these forums and instead start topic discussions relaying sensationalist, misleading news, from other sites, with not even a semblance of analysis, with not even rudimentary attention to the type of discussion they foster, how much are they helping the user and the user's experience with their devices? If you think apple don't care about what you said, ask these guys here how much they care about it.
Today we 've had one misleading fud post on the availability of flash on the air, and another fud piece on 32 vs. 64 bit on ilife. And a galore of hateful and uninformed comments ensued (who would have expected that...). But who cares, there are a few hundred tweets and digs and what have you, and above all publicity and ad monies keep on coming...
If the very same places that are supposed to complement apple in terms of community support are not interested in that, if they are not really interested in making the systems we use better, or setting up the fora for some decent level of criticism apple certainly isn't to blame there.
So give me a climate conducive to criticism and I can be apple's harshest critic, where it matters, and push for what they have to do (as opposed to what I would prefer they did), but put everyone in a climate of snakiness, derision and imbecility and only bad is going to come out of this. And this is very important as apple grows and incorporates lots of younger users and users with a pc mentality. But it's nowhere to be found here it seems, not on the main threads anyway, or if it is it's very well hidden and I can't find it. And these are supposed to be the largest apple forums online, for us "proles" as a frequent poster/troll/(sockpuppet?) said a few posts back.
Anyway, it's probably back to the small fora for myself. At least I tried to give it a go here.
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