Today, I went to the Apple Store @ Walden Galleria in Buffalo. My first iPad came in with a dead pixel, so I figured I would get it replaced. Mind you, I had no backlighting bleed issues or yellowing as many have mentioned.
I walk in the store and I am treated kindly by many of the associates. The Genius Bar folks were friendly and kind, understanding my situation. The first iPad they bring out had a fold or crease underneath the glass in the screen part itself. This would not do. After being apologetic, the second one had a floating particle under the glass. The associate was understanding and sympathetic.
Finally, the third one that I tried in the store was good to go. To me it seems like the QC guys are out to lunch on this one. The employees were great and accommodating, but I (nor they) should be quality control beta testers. I can understand how trying this would be on customers and Apple employees. Long day and long story short, I have found an iPad that is working well for me.
- Jay