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I'm not simba, but if my iMac exhibited the same amount of yellowing it would be back in the box and ready to be sent back. Up to you. If it is something that will bother you over time (past 14 days) I'd say send it back now.

Only you know what your tolerance level is. The teensy itsy bitsy little scratch I have may be more than some people could tolerate. FOr me I could care less - heck I cant even find it without searching for 15 minutes. SO it is livable. For others it may have been an immediate no go.

Good Luck with your decision.

Therese
 
Yeah, I knew they came in a plain white box. And I would be thrilled with this unit if it didn't have the yellow tint problem. I really thought the refurb would work out; I'm not sure if I'll make the same purchase or not. I actually am very surprised it has the problem.

Your information about the change in serial numbers is helpful, though. When I tried the link posted elsewhere in this thread, my serial number was "not found." Hmmmm.....

Does anyone know if Apple sends Fedex to your house to pick up the package when you do a return? And do they pay s/h & insurance? I don't think I can call right now - customer service is closed.
 
I'm not simba, but if my iMac exhibited the same amount of yellowing it would be back in the box and ready to be sent back. Up to you. If it is something that will bother you over time (past 14 days) I'd say send it back now.

Only you know what your tolerance level is. The teensy itsy bitsy little scratch I have may be more than some people could tolerate. FOr me I could care less - heck I cant even find it without searching for 15 minutes. SO it is livable. For others it may have been an immediate no go.

Good Luck with your decision.

Therese

Yep, it's going back. I'm glad yours worked out. I could live with a scratch - as long as it wasn't in the middle of my back. ;)
 
I think you should just turn it on a see what it's like, it might be a perfectly good one.

I've just had a similar problem, I received my 27" i7 refurb yesterday, it's the first refurb I've bought and I won't be buying another one.

The box arrived really tatty, the handle was broken, the box was dented and it had a big gouge in it that almost went through the cardboard, I did not worry to much when I received it as I assumed it would be double boxed, and was surprised to see when I peeled of the small amount of tape the iMac was directly inside the grubby damaged box.

I was worried that the iMac might have to dented or the screen broken but was happily surprised when i took it out, all looked well, I gave it a good look over and the only problem I could see was a small scuff on the foot, not a problem, I'm not obsessed about 100% perfection, I just want a functional machine, so for me, the scuff was a small price to pay for the discount I received for buying a refurb.

When I turned it on I was pleased to see it did not seem in any way damaged by it's ordeal and seemed to work perfectly, however, it has significant yellow coloration on the lower part of the screen, the lower right hand side seems the worst. As I said before I'm prepared to accept less than perfection, but it really seems to be intrusive and noticeable, however, I played with it for an hour or so in the hope that I would get used to it and it would not seem so bad after a while, however, I found it hard to ignore so I packed it up again, and arranged for it to be returned.

At that point I started reading up about the yellow screen problem, and it seemed like most, if not all screens have it in some form or another, I haven't got the patience to go through the rigmarole of returning lots of imacs in the hope of getting a good one, so I considered just keeping the one I'd got. I decided to go to my nearest Apple store and have a look at the new ones to see if they seemed to have the issue, so I drove 30 miles to Meadowhall and played with the two 27" they had, they had the yellow problem, but they were nowhere near as bad as mine.

Anyway, I decided that maybe I was being too picky, so I unpacked mine and tried using it again, I made myself use it for a couple of hours, but the yellow problem just got more and more annoying, so I've packed it up again and it's going back.

Now I'm not sure what to do, I might try a new iMac, it will have to be a lower model as I can't afford a new i7, I think I'd actually be happy just sticking with my 24" now, but a friend wants to buy it off me, they have a G4 iMac and are desperate for an upgrade, so they are really excited about getting my old iMac, and i don't want to let them down.

I"ve just checked my serial number, and mine in a Week 22,

Julie

B4 I get flamed for posting three times in a row... I don't know how to edit my post in addition to putting a quote in.

Julie... I was curious as to your decision. What do you think you're going to buy?
 
Wow.

popcorn.gif

That's exactly what I thought. I think this is taking obsessive compulsive to a whole new level. Sorry OP.
 
B4 I get flamed for posting three times in a row... I don't know how to edit my post in addition to putting a quote in.

Julie... I was curious as to your decision. What do you think you're going to buy?

Hi,

My refurb gets picked up today, I'm a little bit unsure if I"m doing the right thing, wondering if I was being too picky, I'll be glad when it's gone and the option of keeping it is out of the question.

I think I'll be buying a new 27" 2.8 i5 when i get my money refunded on the refurb, I'm prepared to try a couple of see if I can get one I can live with, otherwise i might have to keep saving and get a Mac Pro, which would be much more costly, but would give me the option of getting a decent monitor, I'll be using my new computer for photoshop primarily.

Julie
 
Hi,

My refurb gets picked up today, I'm a little bit unsure if I"m doing the right thing, wondering if I was being too picky, I'll be glad when it's gone and the option of keeping it is out of the question.

I think I'll be buying a new 27" 2.8 i5 when i get my money refunded on the refurb, I'm prepared to try a couple of see if I can get one I can live with, otherwise i might have to keep saving and get a Mac Pro, which would be much more costly, but would give me the option of getting a decent monitor, I'll be using my new computer for photoshop primarily.

Julie

Yes, I was originally going that route. However, I heard too many bad things about the i5 and so had decided to go with the i3 before the refurb option came up. There was one article, which seemed very credible, which said something along the line of "no i5 is worth it." I guess there wasn't enough of a speed difference between the i3 and i5, among other things.

I think the posts which reference the above are from the day of the refresh, and are in a thread called something like "What kind of imac are you getting?" I remember "thedudeman" and, I believe, "Hellhammer," were posting. If you want, PM me and I'm find the specific thread tomorrow. It's 5AM where I am.

Bummer to have to send it back, isn't it? It kind of takes the excitement out of it. Better that than to have a defective machine, however.

Good luck!

(Hope I didn't make your decision harder.)
 
Well, I'm not that good at this sort of stuff, but it looks like I have the dreaded yellow tint problem pretty bad.
Just so I know I followed the right procedure; I did the gray bar test. I thought there was some yellowing, but I wasn't sure. So, I took a picture and it became much more obvious. Then I cut and pasted the bottom bars and put them directly under the top bars.
http://att.macrumors.com/images/attach/jpg.gif
What do you guys think? I'm bummed. I hope I did it right. Despite my angst over the crummy job they did boxing, it didn't cause this, obviously. My eyes are bad anyway, does anyone think it's acceptable? I had to resize it.
Thoughts? I'll be back in a half hour.

The bottom of the screen misses ~7% blue, when compared with the top (~5% - ~9%, depending on grey shade and place on the screen).

Tom B.
 
Almost all of Apple's current displays have this problem to some extent. It is NOT a defect, but rather a side effect of the technology Apple used for the backlighting.

If you are not satisfied you have every right to request to a replacement/refund. Just know that you may end up with a machine that is in even worse shape then the last.
 
So, SIMba, am I to assume you agree that there is enuf of a problem to send it back? As I said, my eyes aren't too good, so I was actually looking for some opinions, not just *yawn* not very funny flaming.
_______________________________________________________________
Last edited by rgp19699 : Yesterday at 11:45 PM. Reason: "Good God?" are you a Brit? Ah... from India. SIMba. Now I get it. And no, I didn't look at your profile. Get over it.

Not a Brit, not from India, my handle clearly says "New York". Look, lets recap your experience. You threw down over a thousand dollars, spent several hours inspecting and fretting over a damaged box, scratched disks, and serial numbers. Eventually several hours later you decide to actually turn this machine on, and discover (surprise) that is has a yellow tint.

I doesn't seem like you have cash to burn, like some "Genius" who posted a few weeks back that he bought $3600 worth of pre-installed software on his new iMac b/c he thought that's what other people were using, and he had to have it.

The only question to ask is, why would you NOT send it back? Well, looks like you answered your own question, good luck with the next one. And this time, try turning it on first.
 
I just purchased a brand new 2010 27" iMac i3. From reading this entire thread, I will not read anything telling me how to test for defects. If its that bad, I don't think I should have to read something to tell me how to look for something. Like an earlier person stated, I can't believe you purchased a refurb. I mean, I honestly think you are looking to hard to find something wrong with your iMac. When you get your new one, be happy with it. That's what I'm doing, if you start reading all of these posts about defects YOU WILL find defects that you typically wouldn't even notice. Good luck!
 
Yes, I was originally going that route. However, I heard too many bad things about the i5 and so had decided to go with the i3 before the refurb option came up. There was one article, which seemed very credible, which said something along the line of "no i5 is worth it." I guess there wasn't enough of a speed difference between the i3 and i5, among other things.

I think the posts which reference the above are from the day of the refresh, and are in a thread called something like "What kind of imac are you getting?" I remember "thedudeman" and, I believe, "Hellhammer," were posting. If you want, PM me and I'm find the specific thread tomorrow. It's 5AM where I am.

Bummer to have to send it back, isn't it? It kind of takes the excitement out of it. Better that than to have a defective machine, however.

Good luck!

(Hope I didn't make your decision harder.)

Thanks for the info.

My refurb has just been collected, not sure I was right to send it back but I did give it quite a few chances and the yellowing seemed more intrusive the longer I used it.

Interesting what you say about the i5, I did install a photoshop CS5 trial while I had the i7 and I was a little surprised that it did not feel as fast as I thought it might, compared to my 24" with it's 2.8 C2D. I wonder if photoshop was making good use of the quad cores, or if only having 4GB of ram was the stumbling block, one of the reasons i want to upgrade the one I have is so I can have more Ram (my 24" maxes out at 4GB).

If nothing else the whole experience has made me appreciate my humble 24" imac, with the untinted screen and quite respectful performance for a 2 and a half year old machine.

Julie
 
Well, I'm not that good at this sort of stuff, but it looks like I have the dreaded yellow tint problem pretty bad.
Just so I know I followed the right procedure; I did the gray bar test. I thought there was some yellowing, but I wasn't sure. So, I took a picture and it became much more obvious. Then I cut and pasted the bottom bars and put them directly under the top bars.
http://att.macrumors.com/images/attach/jpg.gif
What do you guys think? I'm bummed. I hope I did it right. Despite my angst over the crummy job they did boxing, it didn't cause this, obviously. My eyes are bad anyway, does anyone think it's acceptable? I had to resize it.
Thoughts? I'll be back in a half hour.


Your screen looks awful!

One of the worst Ive seen in a while.

PLEASE tell me this ISN'T one of the Rev. B iMac refurbs.


Do the NEW iMacs (Rev. B) have this yellow tint bad too? :confused:
 
Your screen looks awful!

One of the worst Ive seen in a while.

PLEASE tell me this ISN'T one of the Rev. B iMac refurbs.


Do the NEW iMacs (Rev. B) have this yellow tint bad too? :confused:

Not sure what you mean by Rev. B. Are you referring to the 2009 units built AFTER March, 2010? When they supposedly had much fewer incidents of yellow screen?
 
I just purchased a brand new 2010 27" iMac i3. From reading this entire thread, I will not read anything telling me how to test for defects. If its that bad, I don't think I should have to read something to tell me how to look for something. Like an earlier person stated, I can't believe you purchased a refurb. I mean, I honestly think you are looking to hard to find something wrong with your iMac. When you get your new one, be happy with it. That's what I'm doing, if you start reading all of these posts about defects YOU WILL find defects that you typically wouldn't even notice. Good luck!

You can do whatever you want. It's highly unlikely you have a bad display even if you don't "check." There were only a few 21"ers that had the problem. Good luck with your machine.
 
You can do whatever you want. It's highly unlikely you have a bad display even if you don't "check." There were only a few 21"ers that had the problem. Good luck

Define "bad". Isn't it more of a relative description. Did you notice this "defect" before reading "how to..." in here. If you keep looking for flaws you will never be satisfied!
 
Not a Brit, not from India, my handle clearly says "New York". Look, lets recap your experience. You threw down over a thousand dollars, spent several hours inspecting and fretting over a damaged box, scratched disks, and serial numbers. Eventually several hours later you decide to actually turn this machine on, and discover (surprise) that is has a yellow tint.

I doesn't seem like you have cash to burn, like some "Genius" who posted a few weeks back that he bought $3600 worth of pre-installed software on his new iMac b/c he thought that's what other people were using, and he had to have it.

The only question to ask is, why would you NOT send it back? Well, looks like you answered your own question, good luck with the next one. And this time, try turning it on first.

Good God, man! :D How many times are you going to post "try turning it on first." Dude, I had to take it out of the box before I could turn it on. It only took several minutes. Then I posted asking where to find info on the serial number, and while I was at it reported on the condition of the box. Just because I didn't post RIGHT AWAY when I turned it on doesn't mean I "waited several hours." I turned that sucker on right away! And yes, I've made it clear several times now that I intend to return it. Are you happy with my clarification? Good God, man!
 
Almost all of Apple's current displays have this problem to some extent. It is NOT a defect, but rather a side effect of the technology Apple used for the backlighting.

What do you mean its not a defect? Its a HUGE defect. If Apple engineered the LED's to emit yellow phosphor, especially at higher temps and then stuck that in a iMac that gets hot I would say they F'ed up big time....

And I will continue to show that to Apple by asking for replacements and refunds.

The LED screen in my MBP looks perfect. Why cant I get that on my iMac?
 
You can do whatever you want. It's highly unlikely you have a bad display even if you don't "check." There were only a few 21"ers that had the problem. Good luck

Define "bad". Isn't it more of a relative description. Did you notice this "defect" before reading "how to..." in here. If you keep looking for flaws you will never be satisfied!

Yes.
 
OK, page 3 now and nobody has said what everybody is thinking! Honestly the part about about condition of the restore discs puts OCD on a whole new level! Please make an appointment at the "Psychiatrist Bar" before the "Genius Bar"!!!
 
i have a refurb 27 coming in the mail as we type.
my current imac (g5) was a refurb and has been great for 5+ years (despite speed) There were a few marks here and there but no biggie to me. The box it came in was big and solid. A bit banged up but nothing bad. I also got a mac mini refurb that was flawless in both packing and the product. I really hope i have another good experience. i've also had 6 refurb ipods with great luck.

so my question is how to i best assess the screen? will i know or is there a file i need to pull up to analyze the pic/coloring/temp quality?
 
What do you mean its not a defect? Its a HUGE defect. If Apple engineered the LED's to emit yellow phosphor, especially at higher temps and then stuck that in a iMac that gets hot I would say they F'ed up big time....

And I will continue to show that to Apple by asking for replacements and refunds.

The LED screen in my MBP looks perfect. Why cant I get that on my iMac?

THIS.
 
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