iMacs Delayed

arn

macrumors god
Original poster
Staff member
Apr 9, 2001
14,507
1,789
MacSurfer provides a link to this MacUser UK article which reports that mid/low-end iMacs are delayed until April:

Sources have confirmed to MacUser that the delays in availability of the flat-panel iMac were caused by serious problems on the production line.

According to the article, firmware problems held up production for at least a week.
 

dualburn001

macrumors regular
Feb 21, 2002
227
0
ahhhhhh i just ordered a low end with a gig of ram. I was expecting it in a month and a half, but now i don't know what to expect.


Dualburn001
 

Rocketman

macrumors 603
Re: iMacs Delayed


According to the article, firmware problems held up production for at least a week. [/B]


I voted this thread positive.

It is very good to have a somewhat reliable statement of what is wrong and why. The fact of a firmware mode is essentially guaranteed to be widely accepted and worth waiting for.

Imac backorder is huge so they must ramp up rapidly once approved.

Hey Apple can I upgrade my T1G4-400 Rev A1.

Apple Corporation is fairly confident no back orders will be cancelled as long as they actually ramp-up production. Stevie is sweating. It must suck to be his suppliers right now.

If they could start a fad they could well outstrip any hopeful supply with backorders and turn into another General Dynamics.

Imagine if the PowerImac were G5MP. Backorders could swamp worldwide production.



:D
 

lewdvig

macrumors 65816
Jan 1, 2002
1,400
52
South Pole
Hardware problems

Delays are a result of a widespread power switch issue - at least this is how the problem is manifested. The things do not turn on at all (some of them).

The first one in my city was afflicted. Sales person told me that Apple is aware and fixing the issue. Could be firmware, who knows. The second unit I came accross worked fine. Very snappy performance in OSX.

I offered to buy the broken unit.

No luck.

Radical new designs = teething problems. Normal.

I still want one.
 

Xapplimatic

macrumors 6502
Oct 23, 2001
417
0
California
As the Apple Turns posted a day ago that iMacs were being delayed due to a "radiation problem"... Hmm... We've previously heard that they were being delayed in Alaska at customs... I think the FDA is freaking out because the computers have a class III laser in them...oooohh.. ooOOOOO.. LASER RADIATION... yikes.. I'm scared.. ARRGHH get that CD player away from me man!!
 

mymemory

macrumors 68020
May 9, 2001
2,495
0
Miami
Did you remember "first production of something".

The new iMac is a new concept, I mean new enclosure, new LCD and that means a totally new arrengment (sorry by the spelling) of the internal components.

Is easy to expect hardware failure, strange that is such big issue this time.
 

Backtothemac

macrumors 601
Jan 3, 2002
4,206
0
San Destin Florida
Well, this is obviously not good if your a shareholder, but in someways, it could be good. By having anything happen at all, Apple is getting press time for free from the national media. Now, while falling way short on production is not good, Apple has said basically that "hey, we have a problem, and it will be fixed." Now if they hold true to that, then the negative media comments just become, media comments.

Now if they do not fix the problem and people start to cancel orders, then there would be serious problems arising out of it, and could cause serious damage to Apple. Just imagine how many people of the first 150,000 were Windows converts? If they are still waiting for their new iMac in March when it was ordered in January, then that conversion may not wind up going through. I personally could not wait three months for a computer that I had to pay for today.

I still want one of the little suckers, especially having seen one in person finally. I just hope that they can get the problem resolved, and ramp up production to meet the demand.
 

unclepain

macrumors member
Jan 23, 2002
67
0
Va Beach VA
well, I guess that's better than shipping defective ones.

But man, Radiation problems? Radiation from what? The DVD Burner? The LCD screen? Most of those parts have been out in other machines for a while now and they weren't a problem then. It must be something else- Maybe power supply? I don't know- I'm not a Radiologist. I can't really see how this will kill Apple, but it will hurt their quarterly sales. I hope the new G5 that comes out in the summer won't be delayed for 5 months like the iMac is. I can't wait until Christmas to upgrade.
 

IndyGopher

macrumors 6502a
Nov 3, 2001
782
1
Indianapolis, IN
I went in to CompUSA this afternoon to talk to one of the salesmen there that seems to have some sense, to ask him what his take on the delays was. I don't expect a store-level (let alone sales-floor level) employee to know anything definitive, but he reads as many rumor and news sites as I do, and he seems to have a decently analytical bent, so I find him a more-than-pleasant-enough sort to talk to about things Mac-ish.

He thinks that it was probably a production issue, which could have also been a quality-control issue, but noted that the 30 or so they had gotten in and sold (pre-ordered units) had all been apparently ok, with no issues reported yet. I asked him when he expected to see real units on the floor for people to just walk in and buy, of any variety, be they high, mid, or low end, and he mentioned that they were getting in them in weekly now, so I consider that a good sign. They even had 6 of them above and beyond the tail end of their pre-ordered units that they were getting set to put on the floor.

Generally, I trust people.. but a week ago, I was told by another employee at that same location that they had pre-orders deep enough to take another 6 weeks to fill.. so I asked him if he had one I could carry out the door right now.. I thought I was safe... nope... they had 6, just like he said.. so here I am with a new iMac. It's gonna look kinda silly sitting on the desk next to the dual 800 I bought 2 weeks ago.. but I'm sure I will find a use for it.

The point I was trying to get around to (yeah, I really did have one) was that whatever was holding them back, they seem to be coming in numbers, at long last. This is a Good Thing.
 

arad

macrumors newbie
Jan 15, 2002
11
0
Mission Viejo, CA
:) I just canceled my order for two iMacs. I just couldn't wait. Fortunately for me I live near two Apple stores. I called them this morning and found out that both of them received a shipment of new iMacs so I went there and bought myself two! I can't wait to get home and set them up. My daughter will be surprised. She thought she was going to have to wait until April.

If you really want an iMac it may be worth calling your nearest Apple store to see if they have one. Anyway, I hope the two iMacs I canceled from the online store help someone else get there computer sooner!

Ara from Sunny Orange County California
 

rekras

macrumors regular
Sep 3, 2001
172
0
NJ
god this is so typical apple. they make incredible products and always f*ck it up, somehow. i can't believe im waiting over two months for a damn computer.
 

IndyGopher

macrumors 6502a
Nov 3, 2001
782
1
Indianapolis, IN
Originally posted by rekras
god this is so typical apple. they make incredible products and always f*ck it up, somehow. i can't believe im waiting over two months for a damn computer.
Firstly, no one has been waiting 2 months for a new iMac, so keep your blood pressure in check. Second, if Apple had waited until every retail and mail order vendor had a thousand, or even a hundred, in stock before announcing them, people would have pissed and moaned about that, too. This is nothing new with Apple. Or computers in general. Ship dates slip on everything.. software, hardware, cars, tv's, everything. Would it be great if Apple were the one company in the world that never missed another target date? Sure would.. but then people would just complain about how long it was between announcements. They're really, truly just computers. There is NOTHING in the new iMac that you NEED. Nothing that you can't get in another Mac that's sitting on a shelf waiting for someone to come take it home. The short version of that is "Get over it"
 

rekras

macrumors regular
Sep 3, 2001
172
0
NJ
actually, GOPHER, i do absolutely need this computer. i have deadlines on project that i need the processing power and ethernet port to complete on time. and i dont complain at all about gaps between expos, apple is putting out more than it ever has before. i just think they need to get their sh*t together before releasing a huge product that they know is going to have huge demand. I think it's totally fair to be pissed that it's taking this long just to get one.
 

elgruga

macrumors 6502
Dec 31, 2001
434
0
Canada
its ok to be pissed at Apple, really.

Rekras is right to be pissed - he has ordered and now he has to wait 2 months. Thats a long time for a computer.
Its ok to be pissed at Apple because its always ok to get pissed at the people and things we like best.

And they do f*** things up fairly often, but they do make the best stuff around.

Now if only they could speed up OSX........

Actually, Gopher, that swivel screen will make a real difference in our co. - we use Macs for customer service and it would be great to be able to just swivel it around and say "See, heres that email I was telling you about"

Do we really need it? Well..............................no, I guess not.

Do we want them? Yes!

Up here in Canada, delivery on the low-end (yes thats what we are going to buy for the Co.) is to be April we hear.
There is just one on display in each of the approx. 5 mac stores in town. Seriously thinking of a little B and E.........

When will Apple open a store in Canada? When California freezes over, I guess.
 

lewdvig

macrumors 65816
Jan 1, 2002
1,400
52
South Pole
Demand = Waiting

So what?

It was worth it when the PS2 came out.

It was worth it when the iPaq came.

It will be worth it to wait for the new iMac. If you want one, and you cancel, then you are just plainb stupid. Now your name goes to the back of the list when you come to your senses.

Months schmonths!

If you can type a note here to complain about not getting your iMac right away, then the need is not all that pressing.
 

TechLarry

macrumors regular
Feb 21, 2002
142
0
Rumors are just THAT

Ok, let's see what we have so far....

We have iMac's delayed because of defective Power Switches.
We have iMac's delayed because of defective Power Cords.
We have iMac's delayed because of Radiation problems.
We have iMac's delayed because of Firmware issues.
We have iMac's delayed because of Customs.
We have iMac's delayed because of massive orders.

Ya folks starting to get the picture here?

Most likely, it's just supply and demand with a sprinkling of componenet shortages that's mainly fault here, and the last two above 'issues' are probably what is slowing things up.

Also, if the new iMac is so screwed up (according to all the different rumors), how come I'm typing this on a new LCD iMac I received a month ago, and have not had one seconds problem with?

If Apple is to be blamed for anything, it's for not telling the public what is REALLY going on so all these stupid rumors would stop :)

TL
 

groov'

macrumors regular
Dec 12, 2001
125
0
Netherlands
no delay in the Netherlands

last weekend one of the biggest Apple dealers in the Netherlands advertised the new iMacs 800 DVD-R as "plenty available".