Whats the other big benefit of having an unlocked phone?
See this is the problem that created this mess. You obviously don't need your phone unlocked if you don't even understand the benefits of having it unlocked. So you're calling ATT asking them to unlock and you're not even sure why you need it unlocked.
This type of influx of calls is likely what triggered them to say no more, so the rest of us who really do need unlocks for legitimate purposes get screwed because you're calling asking for an unlock when you have absolutely no use for it.
Wow, after reading this I'm agitated. It's like the people in the jailbreak forums who are complaining about not being able to jailbreak, then the last line of their comment is something like "oh and what is the benefit of jailbreaking again?" ... ugh... shaking my head