If you've reset and started over, I would say it's definitely a hardware issue. And the battery wouldn't cause apps to run continually like that.
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In less than 4 hours of full use my iPhone 5 battery has decreased to 20%. Is it in t
- Thread starter iRock1
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If you've reset and started over, I would say it's definitely a hardware issue. And the battery wouldn't cause apps to run continually like that.
When you say reset, do you mean a complete reset of contents and settings or just turning off and on the device?
I ask because due to the huge pain that would imply installing all my apps, settings and data again, I just did the second.
Former Apple employee here with a bunch of time swapping iPhones under my belt(not a brag, but now that I read that it sure seems that way 
). Looks software related, like some others have said.
Since the standby time is the same as usage, some app is still working nonstop when it shouldn't be. Background refresh is different than apps working in the background, as this happened sometimes even before multitasking was introduced.
I'd recommend trying two things: forced reboot(hold power and home buttons till it reboots), and if that doesn't fix it, Google 'DFU restore' and restore and set it up as a new phone. Sucks to have to restore, but if it fixes your battery problems it's probably worth it, right? Worst case it doesn't fix anything and you can put your backup right back on the phone.
Just my two cents. Good luck!
). Looks software related, like some others have said.Since the standby time is the same as usage, some app is still working nonstop when it shouldn't be. Background refresh is different than apps working in the background, as this happened sometimes even before multitasking was introduced.
I'd recommend trying two things: forced reboot(hold power and home buttons till it reboots), and if that doesn't fix it, Google 'DFU restore' and restore and set it up as a new phone. Sucks to have to restore, but if it fixes your battery problems it's probably worth it, right? Worst case it doesn't fix anything and you can put your backup right back on the phone.
Just my two cents. Good luck!
In less than 4 hours of full use my iPhone 5 battery has decreased to 20%. Is...
Actually it's been the opposite. Some users here think it's a hardware problem, specifically something to do with the processor.
I just did that (which I assume it's the same that was automatically done once I restored the network settings before), and something very weird happened: the bottom half of the screen started to "flash" or something, just like when a fluorescent lamp fails.
Oddly, if I opened an app the problem would cease or at least become unnoticeable, but as soon as I went back to the home screen I'd see that again.
Eventually the problem went away by itself, but I don't know what the hell was that or if it adds some clue to this other battery issue.
Btw, I think this sets a new record, lol:
Former Apple employee here with a bunch of time swapping iPhones under my belt(not a brag, but now that I read that it sure seems that way
Actually it's been the opposite. Some users here think it's a hardware problem, specifically something to do with the processor.
I just did that (which I assume it's the same that was automatically done once I restored the network settings before), and something very weird happened: the bottom half of the screen started to "flash" or something, just like when a fluorescent lamp fails.
Oddly, if I opened an app the problem would cease or at least become unnoticeable, but as soon as I went back to the home screen I'd see that again.
Eventually the problem went away by itself, but I don't know what the hell was that or if it adds some clue to this other battery issue.
Btw, I think this sets a new record, lol:
If you really want to know if its hardware or software, you should completely reset the device and start from scratch. Bugs can hide in iCloud backups so restoring from backup could bring whatever is ailing your phone back if it's a software thing.
Apple would able to run a diagnostic without you having to go through all this....unfortunately though, it would seem this is your only option.
Sorry!
The first couple of posts were people with software suggestions. I definitely wasn't trying to offend with my post. Sorry if I did.
I don't think this works quite the same as a hard reset. I'd still recommend trying it if you haven't, as it's something that takes 30 seconds that could potentially fix the issue. No promises of course
Jrswizzle is correct in that restoring your phone will easily help you figure out if it's software or hardware. If the problem persists, it's hardware.
Its the same thing that it just happened to me on my brand new iPhone 6 ! I upgraded to the latest 8.2 version and after a while i noticed usage time is similar to sleep time and i noticed it was caused by some app i cant remember well maybe it was instagram that i last installed . I just did a full restore using iTunes and setting it up as a new phone then installing carefully that apps to see what can drain my battery and its now back to normal , try restoring it using iTunes before doing anything else and dont forget to set it as a new phone , and disable motion & fitness on privacy its pre-activated with ios 8.2 and im sure it will help but imo dont expect more than 4 hours with normal usage on the iPhone 5 since iOS 8 is making it more draining than the previous versions ! Good luck
Its the same thing that it just happened to me on my brand new iPhone 6 ! I upgraded to the latest 8.2 version and after a while i noticed usage time is similar to sleep time and i noticed it was caused by some app i cant remember well maybe it was instagram that i last installed . I just did a full restore using iTunes and setting it up as a new phone then installing carefully that apps to see what can drain my battery and its now back to normal , try restoring it using iTunes before doing anything else and dont forget to set it as a new phone , and disable motion & fitness on privacy its pre-activated with ios 8.2 and im sure it will help but imo dont expect more than 4 hours with normal usage on the iPhone 5 since iOS 8 is making it more draining than the previous versions ! Good luck
I have everything on on my 6 and 6+ and I don't notice any additional battery drain.
If its draining faster, something is wrong. It's not due to the OS.
Also try calibrating the battery after the restore by using it till it goes off by itself than charge it for around 4 hours then do a reset by holding the power + home buttons at the same time till the apple logo shows and then unplug ur device and use it normally this will help for sure
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Sometimes the OS can be the cause , full restoring using iTunes is always helping and many people advicing by this method
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Sometimes the OS can be the cause , full restoring using iTunes is always helping and many people advicing by this method
Yeh , usually when i restart ir respring my device i get the same thing . Its totally normal
Ok, update here.
I did everything you suggested. I completely restored my iPhone to factory settings, then I moved in my data partially and manually (not through an iTunes backup). After that I even calibrated the battery with the process suggested by someone here.
The first week or so everything went amazing. The difference in battery performance was incredibly differentand I event thought the problem was software-related and definitely solved. However, after that period of time, things starting to get weird again.
I could tell you how bad the performance was, but I prefer you to see it by yourself. In the attached images (it's only three pics, don't be scared) you have a detailed view on how damn fast the battery was draining during one of the previous days. Please check the battery percentage and the clock, so you have a more accurate idea.
I don't know if I had the opportunity to snap it in those screenshots (they just cover the upper 50% of battery-draining), but at times I could see the battery going down 1% in 10 minutes, and sometimes in just 2 or even seconds (which is why, as a matter of fact, there are some percentages missing in those screenshots, because I wasn't fast enough to go the settings and take a screenshot).
I don't know what to think now. Do you still think there is something weird in the software, or definitely it looks like a hardware issue?
One would tend to think about the latter, but that doesn't explain why everything went so smooth during the first 1 or 2 weeks.
Hopefully you can provide me some guidance, because I really need my phone to work properly.
Thanks in advance!
I did everything you suggested. I completely restored my iPhone to factory settings, then I moved in my data partially and manually (not through an iTunes backup). After that I even calibrated the battery with the process suggested by someone here.
The first week or so everything went amazing. The difference in battery performance was incredibly differentand I event thought the problem was software-related and definitely solved. However, after that period of time, things starting to get weird again.
I could tell you how bad the performance was, but I prefer you to see it by yourself. In the attached images (it's only three pics, don't be scared) you have a detailed view on how damn fast the battery was draining during one of the previous days. Please check the battery percentage and the clock, so you have a more accurate idea.
I don't know if I had the opportunity to snap it in those screenshots (they just cover the upper 50% of battery-draining), but at times I could see the battery going down 1% in 10 minutes, and sometimes in just 2 or even seconds (which is why, as a matter of fact, there are some percentages missing in those screenshots, because I wasn't fast enough to go the settings and take a screenshot).
I don't know what to think now. Do you still think there is something weird in the software, or definitely it looks like a hardware issue?
One would tend to think about the latter, but that doesn't explain why everything went so smooth during the first 1 or 2 weeks.
Hopefully you can provide me some guidance, because I really need my phone to work properly
.Thanks in advance!
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Usage and standby times being the same is usually cured by deleting your email account(s), performing a hard reset and then reinstalling them again. Sometimes a simple network settings reset cures it too.
But the issue here is more about the battery's fast draining rather than standby and usage times being the same.
Both can be linked. The fact both times are the same indicates a software issue.
Basically though, unless an iPhone 5 is running iOS6 - the operating system it came with - then battery life won't be all that good. My old iPhone 5 was ok out of the box but as soon as I installed iOS7 the battery life was decimated by hours. No amount of clean installs and setting it up as a new phone ever cured the battery life problem, nor did numerous iOS7 updates.
I would get your software running the best it can (it obviously isn't at the moment) and then just become friends with your charger. Switch off bluetooth if you don't need it, do the same for background refresh and system location services.
The first couple of posts were people with software suggestions. I definitely wasn't trying to offend with my post. Sorry if I did.
I don't think this works quite the same as a hard reset. I'd still recommend trying it if you haven't, as it's something that takes 30 seconds that could potentially fix the issue. No promises of course
Jrswizzle is correct in that restoring your phone will easily help you figure out if it's software or hardware. If the problem persists, it's hardware.
Sorry to bother you guys, but as you were the most active and helpful users in this thread, would you mind having a little look at the update and putting your 2 cents?
You have a software bug (stuck process in the background), since usage time = standby time. That's the problem. Try to delete your email accounts and set them back (push or manual, avoid fetch). If this does not fix it, try to restore settings to default.
PS: How much did it improve when you fully restored it without taking back the backup? I am curious.
PS: How much did it improve when you fully restored it without taking back the backup? I am curious.
A LOT. I didn't measure it, but I could tell that the problem was definitely solved.
Sadly it came back a few days later, which is weird.
Try to permanently delete the email accounts and let's see if the usage time and the standby time get normal..
Well, now my battery seems to be completely death, which apparently confirms the fact that it's always been a hardware issue.
So what are the symptoms? When I try to put my iPhone on the base dock it doesn't charge. Sometimes it will connect and disconnect repeatedly.
I guess I'll just have to buy a new battery...
Call Apple. I know your phone isn't covered by the Repair Extension Program but their is obviously something wrong with it and they will be able to run a remote diagnostic to see how poorly your battery is doing. Considering the program and everything, even though your phone doesn't fall under it the rep might still be sympathetic and repair it anyway for free.
Yeah, except that there are no Apple Stores in my country. I'd have my iPhone to be checked at some resellers's tech support, and that would take some extra time. Frankly I need to solve this ASAP, so I guess I'll just have to buy a battery by myself and ask somebody to do the fixing in the "extra-official" way.
Buy the official kit by iFixit and do it by yourself following the tutorial. It's not hard.
Thanks, but I'd still have to wait a long time to receive those tools at home. So I just followed the previously mentioned procedure.
However, the failure was in the connector, so they replaced that chip and now my phone charges fine. And as my phone was already open, I changed the battery for a new one too, hoping that that will solve my previous issues.
I guess only time will tell...