There is no doubt a bad batch of phones and major cellular connectivity issues . Apple needs to step up and issue a recall for the defective batch and fix the cellular issues asap ! Most people don't even know that they have phones issues till they test carefully by streaming stuff . You will see fake bars with no data flowing and dropped calls .
iOS 12.1 Addresses Two Major iPhone XS/XR Issues: 'BeautyGate' and Cellular Connectivity
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There is no doubt a bad batch of phones and major cellular connectivity issues . Apple needs to step up and issue a recall for the defective batch and fix the cellular issues asap ! Most people don't even know that they have phones issues till they test carefully by streaming stuff . You will see fake bars with no data flowing and dropped calls .
estabya
macrumors 6502a
I can't imagine trying to find 32 people to do this all at once!
This feature will be great for my family though. I am excited for the ability to do a 3 or 4 way call with my siblings and parents.
More like ‘the more likely they’ll treat it as a critical issue’. They have all the data they need. Now it’s resources and engineers using software to optimize the antenna
Never said it wasn’t anectdotal. Just contributing to your anectdotal comment that because we are not hearing specifically what Apple is hearing means that there isn’t an issue. There is an issue, I’ve been with Apple on this for a month now, and they’re working their asses off to fix it. Now Apple the company will mitigate this as much as possible but the engineering team has been sweating on the line this whole time and just recently this week was told by upper management that they will no longer prioritize addressing it. There’s plenty going on that is saturating many departments right now. I’m back and forth between a few Sunnyvale locations on this issue alone.
diego.caraballo
macrumors 6502a
Del
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This was fixed in 12.0.1
Baymowe335
Suspended
I think there is a lot of doubt since we don't have any information other than some people complaining here.
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Mine is not anecdotal. If this were a huge issue, you wouldn't stop hearing about it.
You act like you have some insider information, lol..."saturating many departments." You have no idea what's going on inside Apple. The people you're talking to on the phone are not people that know anything.
Verizon and AT&T I know for a fact are getting tons of calls about the exact problems and the return numbers are very high vs past Iphone launches. Hopefully the bad batch of phones is finally flushed and that they can fix the remaining issues with a software fix but I highly doubt so at this point but everything points to bad hardware.
Who said I’ve been talking to people on the phone. I work at 650 N. Mary Avenue as a contractor for Apple. I’m not carrying any act just my own two cents of observation.
BigMcGuire
macrumors G4
Wife's Xs MAX (12.1) retains reception where she lost it before (12.0.1) on the metro in LA (where her 8+ had no problems). Verizon - definitely better.
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Crazy... I've been buying phones since the HTC MyTouch days... ok ok I've owned a Nokia Brick phone and eventually a Motorola Razr. (Samsung Q105 was my first cellphone https://www.phonearena.com/phones/Samsung-SGH-Q105_id36).
Almost every frigging phone launch I hear stuff like this. "Return numbers have been very high vs past models" EVERY phone even back in the Droid 1 / HTC Thunderbolt days. Just isn't a new phone without that been thrown out there - even worse for iPhones.
Now don't get me wrong, not saying you're wrong, just seems to happen a lot in my experience. :/
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Crazy... I've been buying phones since the HTC MyTouch days... ok ok I've owned a Nokia Brick phone and eventually a Motorola Razr. (Samsung Q105 was my first cellphone https://www.phonearena.com/phones/Samsung-SGH-Q105_id36).
Almost every frigging phone launch I hear stuff like this. "Return numbers have been very high vs past models" EVERY phone even back in the Droid 1 / HTC Thunderbolt days. Just isn't a new phone without that been thrown out there - even worse for iPhones.
Now don't get me wrong, not saying you're wrong, just seems to happen a lot in my experience. :/
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code-m
macrumors 68040
Apple put out an update just for MR. Sweet
code-m
macrumors 68040
Baymowe335
Suspended
How many calls exactly and what is the return rate?
Return rates aren’t public information, so be careful when you make up a number or post more anectodal data.
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No one said the issue wasn’t there at all. I’ve said it’s clearly impacting certain users in certain situations. Of course they release updates for issues that don’t impact the entire user base. I never had a charging issue either.
Honestly, the whole ‘Skin smoothing’ was never even a concern for me from the beginning, but I am glad to see they addressed issues with the LTE signal concern. Fortunately I didn’t have any issues with My carrier, but ultimately I wasn’t sure if it was hardware related or just a patch that needed to be remedied, but altogether, 12.1 is a huge and significant update.
burgman
macrumors 68030
So what does a “Ton O meter” look like and how is it plugged into Verizon’s CS database?
pat500000
Suspended
It’s still getting disconnected
BvizioN
macrumors 603
Negativity attracts clicks my friend.
Ramchi
macrumors 65816
Its obviously hardware, no amount of Software update can fix hardware issues. Hope Apple silently upgrades Hardware for future batches of XS...
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When the JOB is to defend, we can't blame them for doing it.....No one can remember what they said after some time....
int_cur
macrumors newbie
It has not been fixed, still a problem along with LTE. I'm in the public beta and none of the modem firmware upgrades have fixed anything at this point.