iOS 18.3.2 Broke iCloud Mail Delivery

[shannongob]

The most frustrating part about this issue, and many others, is the number of steps Apple Support makes users take to resolve any problem. For instance, they asked me to uninstall the mail app, reinstall it, and reset network settings on both affected devices. Of course, it didn’t fix the issue.

I understand that there’s a part of troubleshooting that users have to do, but come on, I shouldn’t have to do your job for you. I’m not calling up support just for fun… it’s because I have a real problem. It’s the culture of “prove it’s broken” that’s just tiring, same extends to reporting security vulnerabilities, just because a vendor can’t replicate the problem they assume there isn’t one.

Maybe I’m just expecting too much!

 

[zYxMa]

When 18.2 was released this issue started happening. Weird not many of you noticed it. It was “improved” in 18.2.3. Like I said above I always used several different email providers in the Mail app and it always worked for me until the AI categorisation was introduced in iOS 18.2 when emails would arrive randomly at different times for different email accounts. Even with this 💩 disabled.

I ordered something the other day, the email confirmation notification banner appeared a day later 🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️

 

[Morgenland]

My issue is that rules don't work filtering out bad emails and deleting them. I have a rule to delete all emails that come from outlook.com and hotmail.com because I'm being inundated by really stupid dating website come-ons. I don't get any emails i care about from either service, so it should be an easy rule to make that just immediately deletes all emails from those two domains. But nothing happens.

Feel free to create a smart folder in Mail to collect the junk and then delete it either manually or automatically with a script.
However, since Apple can't be held accountable for any 'oops' moments with automatic deletion, this workflow isn't exactly handed to you on a silver platter.

 

[Populus]

Hey! Apple has had the magnificent idea of stopping signing iOS 18.3.1, a version where allegedly Mail App push notifications still worked, and now the only version being signed is the one with this bug. Great, Apple.

 

[9646829]

Weird not many of you noticed it.

Probably because it didn’t happen for me and others until 18.3.2

 

[Populus]

Rewatching Sept 08 Apple event and Steve literally on stage was showing off fixes in 2.1 just fixes and performance improvements, less crashes. During a keynote a .1 update.

Apple just give us 18.6 at wwdc for heavens sake because I don’t trust them to not push out 19 and keep with the same buggy messes we have had for too long.

Well, they can announce iOS 19 this year for marketing sake, but internally, let it retain most of the iOS 18.5 code, and add a little more features such as the delayed Siri, and Apple Intelligence refinements, as well as keep working on fixing the remaining bugs on 18.5.

That, in a nutshell, could be iOS 19, and leave for iOS 20 the big UI redesign. But no, they want to push the UI redesign for this year’s iOS 19, as well as iPadOS and macOS, and I’m feeling it will be a disaster in terms of bugs and performance…

I mean, for iOS 19, they have to work on the delayed features from iOS 18 such as the new Siri, fix the bugs that were induced with iOS 18, introduce the new iOS 19 features and, on top of all of that, they want to also completely redesign the interface? I don’t know who’s in charge of the Apple Software, is that you, Craig? FFS, please slow down and focus on making the software stable, reliable and secure again. And then we can continue making it more and more complex.

 

[zYxMa]

Probably because it didn’t happen for me and others until 18.3.2

…or you just didn’t notice it 🤪

I didn’t notice it until after a while 🤔

 

[9646829]

…or you just didn’t notice it 🤪

I didn’t notice it until after a while 🤔

I would have noticed, I get a lot of emails per day 😉

 

[Rastapopoulos]

Mail has been bad since 18.1? And in stead of the bugs going out they introduced more bugs 🤦‍♂️.

I find the mail freeze issue very annoying, but not receiving mail except when I manually check is the worst!

Bad bad software development!!

 

[rforno]

Why something as simple as basic IMAP functionality breaks on iCloud mail is inexcusable. They need to be using standard protocols and APIs, not reinventing the wheel on standard protocols just because they're Apple and 'think differently.'

 

[n-evo]

Correct. Since the latest iOS and MacOS betas, Mail notifications are totally silent regardless of any settings made to the contrary. Apart from that, at least notifications seem to be working ok.

I don’t have that issue. I get the new mail notification sound.

 

[adrianlondon]

I don’t have that issue. I get the new mail notification sound.

I do on MacOS now - it took a day for it to start working, which is odd - but not on iOS.

The fact some do and some don't is interesting. Hopefully it'll get sorted out soon.

 

[n-evo]

I do on MacOS now - it took a day for it to start working, which is odd - but not on iOS.

The fact some do and some don't is interesting. Hopefully it'll get sorted out soon.

I agree. It’s odd. No issue on my end with both macOS and iOS.

 

[shannongob]

So far so good with 18.4 fixing mail push notifications for iCloud accounts!

 

[cra19j]

So far so good with 18.4 fixing mail push notifications for iCloud accounts!

My iPhone and iPad are still playing up. The badge count is wrong and iCloud emails take forever to arrive then even longer to load content. Very frustrating

 

[shannongob]

My iPhone and iPad are still playing up. The badge count is wrong and iCloud emails take forever to arrive then even longer to load content. Very frustrating

That sucks. Both my iPad and iPhone are working perfectly now.

One thing I did realise is that in Notification settings you may have to go to Settings >> Notifications >> Mail >> Customise Notifications >> and then look at the options available in there. I had to set mine to "All Unread Messages" otherwise mail categorisation kicks in and will only show you unread messages in your "primary" mailbox category.

 

[AgentOSX]

To the contrary, this to me confirms it’s an iOS issue, not an iCloud issue, as it happens with two different mail services in the Mail app.

I deleted the accounts, then restarted. Then upgraded to .4. Then restarted. Then added the accounts back. All has been fine since.