iOS 7 "Software Update Failed"

Discussion in 'iOS 7' started by sombrer0, Sep 18, 2013.

  1. sombrer0 macrumors newbie

    Joined:
    Nov 17, 2009
    #1
    on new iPad updating from 6.1.3...

    tapped Download and Install, agreed to T&C, then get the "Software Update Failed" error which only gives option to cancel or redirect to settings.

    tried 10+ times over last five minutes with no luck.

    fyi, i have 4.0GB avail and says you only need 3.4GB so i don't think that's the issue...

    anyone else?
     
  2. bozzykid macrumors 68020

    Joined:
    Aug 11, 2009
    #2
    You needed to start a new thread for this? The servers are being hammered. Of course it failed.
     
  3. MasterHowl macrumors 65816

    MasterHowl

    Joined:
    Oct 3, 2010
    Location:
    North of England
    #3
    It's happening to me on my iPad 3 and iPhone 4S :( waaaaaa
     
  4. navodwickra macrumors 6502

    navodwickra

    Joined:
    Aug 24, 2013
    Location:
    Leeds, UK
    #4
    Just wondering, does it tell you the build number?

    ----------

    if the build number is the same install the GM :D
     
  5. sombrer0 thread starter macrumors newbie

    Joined:
    Nov 17, 2009
    #5
    i see your point and that is likely the reason, but i also think if it's indeed widespread, the community should know they aren't alone (myself included).
     
  6. MA-86 macrumors member

    Joined:
    Sep 4, 2013
    #6
    Happend on my iphone 5 too several times in a row, is that a server fault or my phone software's fault? I once downloaded one of the ios7 betas and then downgraded back to ios6, maybe the ips file i got for ios 6 was corrupt or smth?
     
  7. hansokl macrumors regular

    Joined:
    Sep 20, 2012
    #7
    I started my download about 5 mins before 1.. Ive gotten several failed attempts so far..
     
  8. FSMBP macrumors 68020

    FSMBP

    Joined:
    Jan 22, 2009
    #8
    I appreciate you starting this thread...I thought there was something wrong with my iPhone.
     
  9. jrswizzle macrumors 603

    jrswizzle

    Joined:
    Aug 23, 2012
    Location:
    McKinney, TX
    #9
    Heh - I'm trying through iTunes (11.1) and it's telling me 6.1.3 is the latest software.....

    I'm on a 4S FYI.
     
  10. Kingpin08 macrumors newbie

    Joined:
    Sep 18, 2013
  11. ajw1275 macrumors newbie

    Joined:
    Feb 9, 2012
  12. Hawky macrumors newbie

    Joined:
    Nov 11, 2009
    #12
    Its bound to happen with everyone trying to update at the same time. I've tried 3-4 times and it keeps saying failed.

    Tried again and its not failed yet...
     
  13. KimMelton661 macrumors 6502

    Joined:
    Sep 13, 2012
    #13
    Mine had ten minutes to go, then failed. I started it again and now it says 16 minutes remaining. I'm assuming it will fail again, I haven't seen many successes with the iPad yet.
     
  14. WhiteIphone5 macrumors 65816

    WhiteIphone5

    Joined:
    May 27, 2011
    Location:
    Lima, Peru
  15. bdrake47 macrumors regular

    Joined:
    Jul 28, 2012
    #15
    Shows on iPad as iOS 7.0

    Does not show in iTunes yet.

    Same here, several starts and errors so far....
     
  16. Qtpew macrumors newbie

    Joined:
    Sep 18, 2013
    #16
    Same problem....

    I thought it was just me at first, but thank you for this thread. I tried to update my ipad 2 and iphone 5 but it keeps giving me Software Update Failed notice.:mad::mad::(:(:(:cool::eek::confused: Atleast i'm not alone.!
     
  17. Taylor-C macrumors 6502a

    Joined:
    Jul 12, 2011
    Location:
    UK
    #17
    Anybody else stuck at about 90% on Preparing update?

    I've been stuck for ~15mins...
     
  18. KimMelton661 macrumors 6502

    Joined:
    Sep 13, 2012
    #18
    Mine is still going... 11 minutes left.... I hope it doesn't fail again!
     
  19. hansokl macrumors regular

    Joined:
    Sep 20, 2012
    #19
    yup.. that is what I am getting
     
  20. KimMelton661 macrumors 6502

    Joined:
    Sep 13, 2012
    #20
    Failed again. :'(
     
  21. anotherarunan macrumors 6502

    Joined:
    Sep 18, 2007
    Location:
    London, United Kingdom (UK)
    #21
    Relax - this happens every year for almost every full iOS update. Will calm down over the next few hours or so.

    Even these forums are getting hammered at the moment with the ios7 excitement!
     
  22. Devlonc macrumors member

    Joined:
    Jun 21, 2010
    #22

    reboot your phone then try again
     
  23. deanjs macrumors newbie

    Joined:
    Sep 18, 2013
    #23
    Be patient

    all

    there must be huge demand on the servers so if you get the error keep trying and it will download :)
     
  24. RAPTORSKI macrumors regular

    RAPTORSKI

    Joined:
    Jan 24, 2013
    Location:
    British Columbia
    #24
    I am stuck also. All we can really do is just keep trying.
     
  25. sim0n macrumors member

    Joined:
    Apr 28, 2013
    #25
    stuck on 'preparing update'

    edit: not stuck anymore
     

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