Got my ipad in April 2012 & the extended warranty, I have been calling cs since June complaining that my ipad refuses to charge after repetitive attempts. After 30 or more call investing a minimum of an hour each Apple CS says it must be a software issue. OK gave them my CC info and they charged my acct 31x. When I called to complain, they didn't bother to apologize they asked for my CC again, citing that the only way to get my ipad replaced was to charge and place a $700.00+ charge on my acct again. After the unauthorized 31 charges I refused to give them access again. So, does any one have any advice, I only have 15% battery left, I have tried every thing rebooting restarting resetting, the only resolve is inserting the power cord in the ipad 75 to 100 times every day when the battery gets low. Eventually i'll get a ding & it will start charging, my finger are literally sore.