iPad Pro iPad Pro 12.9 (2017) screen distortion

Discussion in 'iPad' started by FrankDrebin, Aug 22, 2017.

  1. FrankDrebin macrumors newbie

    FrankDrebin

    Joined:
    Oct 28, 2012
    #1
    I've had my iPad Pro for around a month and everything has been great, until a few days ago. I noticed when I was tapping on certain areas of the screen, particularly the edges close to the home button and FaceTime camera, weird, wavelike distortions were appearing on the screen. It's pretty much exactly what is happening in this YouTube video, but on a iPad Pro.



    I have a Genuis Bar appointment on Monday, but I was wondering if anyone else has had this issue with an iPad before, and if so, how did Apple handle it?
     
  2. TinaBelcher macrumors 6502a

    Joined:
    Jul 23, 2017
    #2
    I haven't even received my 12.9 from the Apple Store yet, and I'm already paranoid that I'm gonna experience all these issues :eek: dammit Apple
     
  3. LoneWolf83 macrumors newbie

    LoneWolf83

    Joined:
    Aug 2, 2017
    Location:
    Lom, Norway
    #3
    Mine is FINALLY getting here tomorrow after almost a two month wait, and I choose to believe and have faith it will be absolutely perfect
     
  4. TinaBelcher macrumors 6502a

    Joined:
    Jul 23, 2017
    #4
    So excited for you! according to Apple mine should ship between the 29th - 31 august.
     
  5. LoneWolf83 macrumors newbie

    LoneWolf83

    Joined:
    Aug 2, 2017
    Location:
    Lom, Norway
    #5
    That's nothing to wait, so happy for you :D
     
  6. TinaBelcher macrumors 6502a

    Joined:
    Jul 23, 2017
    #6
    I need a time machine lol
     
  7. Sunshoopa macrumors 6502

    Sunshoopa

    Joined:
    Apr 19, 2011
    #7
    While I didn’t do that, I’m sure they’ll replace it without a problem. It’s a 100% defective thing. The LCD is getting pressure on it from the bezel from, probably, not being glued properly.
     
  8. Wildkraut, Sep 2, 2017
    Last edited: Sep 2, 2017

    Wildkraut macrumors 6502a

    Wildkraut

    Joined:
    Nov 8, 2015
    Location:
    Germany
    #8
    Here my old iPad Pro 12.9 2015 story: https://forums.macrumors.com/threads/ipad-pro-12-9-display-issues.1968718/

    My older movies shows the bad and good iPad Pro 12.9 2015 on a soft carpet. A soft carpet, because few people argued that affected users were also pressing/squeezing hard from the back on purpose.

    Bad version: https://www.dropbox.com/s/sj9wr2k05byfwyr/Video 20-04-16 18 59 13.mov?dl=0
    Good version: https://www.dropbox.com/s/6w5qk8a2yx2bmhs/Video 08-05-16 15 10 07.mov?dl=0

    An other thread to iPad Pro 12.9 2015 screen issue: https://forums.macrumors.com/threads/ipad-pro-display-clicking-and-breathing.1937011/#post-22878772

    Seems like they didn’t adress these manufacturing issues on newer iPad Pro 12.9 2017, too.
     
  9. AppleFan78, Oct 12, 2017
    Last edited: Oct 13, 2017

    AppleFan78 macrumors member

    Joined:
    Jul 8, 2014
    #9
    My 2017 12.9" started having an odd screen distortion issue.



    I still have to contact Apple about it. It's barely 2 months old.
     
  10. noteple macrumors 65816

    noteple

    Joined:
    Aug 30, 2011
    #10
    Just a defective lcd panel. Bring it in swap it out
     
  11. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #11
    Any backlit LED screen will distort if you push hard enough.
     
  12. gobikerider Suspended

    gobikerider

    Joined:
    Apr 15, 2016
    Location:
    United States
    #12
    I mean I got mine Day 1 at the store and luckily have had 0 of the weird defects people have shown. I’m so blessed ;):p
     
  13. AppleFan78 macrumors member

    Joined:
    Jul 8, 2014
    #13
    Um... I know how LCD screens work. I'm barely touching it. This is my 7th iPad. None of them have done anything like this. It just started doing it a few days ago.
    --- Post Merged, Oct 13, 2017 ---
    Sadly, the closest Apple store is 90 miles away.
     
  14. noteple macrumors 65816

    noteple

    Joined:
    Aug 30, 2011
    #14
    If you have Apple Care there is an Express Replacement Option where they will send you another one then you send yours back.

    Otherwise its mail in or carry in which is the consumers standard warranty.
     

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13 August 22, 2017