Best Buy made me mad with this one. I've never had a problem ordering before and not once, not twice but three times they cancelled my order for "information not matching"'on 3 different credit cards. I called them and they pretty much said "too bad, idk why" and I called my bank and my bank couldn't figure it out either. ALL information matched my accounts.
I even used visa checkout on the last one, it authorized, Best Buy could see it had an authorization number, and they still told me they couldn't help and the order was cancelled. I actually really needed this for school and I couldn't save the money.
So this put a pretty bad taste in my mouth for Best Buy. I bought an $1100 open box MacBook on Thursday and might return it now just because all I've gotten is poor customer service and a lot of "idk, I don't care" kind of attitude. And I get if I was rude but I wasn't...
I even used visa checkout on the last one, it authorized, Best Buy could see it had an authorization number, and they still told me they couldn't help and the order was cancelled. I actually really needed this for school and I couldn't save the money.
So this put a pretty bad taste in my mouth for Best Buy. I bought an $1100 open box MacBook on Thursday and might return it now just because all I've gotten is poor customer service and a lot of "idk, I don't care" kind of attitude. And I get if I was rude but I wasn't...