iPad Pro Interface Not Responding

Discussion in 'iPad Tips, Help and Troubleshooting' started by NeXTLoop, Mar 15, 2016.

  1. NeXTLoop macrumors member


    Jul 22, 2003
    I bought an iPad Pro a couple of weeks ago as a replacement for an Air 2. Since day one, it's had odd interface glitches. Here's the top 3:

    1) It almost always takes two presses to get the Caps key to engage.

    2) I can only move one icon from one page to another when in landscape mode. Any subsequent attempts and the icon just bounces back.

    3) If I try to move icons in portrait move, I can't swipe up to activate Control Center (I like to do this to stopping the icon shaking rather than pressing the Home button).

    I've tried everything, including doing an Erase & Restore, but nothing works. Anyone else having this issue? I have Genius Bar appointment setup, but I don't want to waste my time if it's a common software bug.
  2. McBeresford macrumors 6502


    May 31, 2005
  3. NeXTLoop thread starter macrumors member


    Jul 22, 2003
    As my initial post said, I had already done that. In fact, I'd pretty much done everything I could think of to exclude a software issues.

    The Apple Genius agreed, and gave me a new one. I'm happy to say that this new one is working perfectly. In fact, the more I use the new one, the more I realize how glitchy the original one was...glitches I was chalking up to iOS perhaps still having iPad Pro-specific bugs. The original must have just had a faulty multi-touch sensor.

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