Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

ipad-user247

macrumors newbie
Original poster
I took my iPad Pro M4 into my local Apple Store for a screen repair on 2nd May through AppleCare. The device was shipped to a service centre instead of the usual replacement I've had over the last few years — it was looked at and decided to be replaced after a few days, but now I'm being told they don't have replacements available and it's going to be 4 weeks until they have one that can be shipped.

Has anyone had this issue before or know of any solution? I use my iPad as my daily device for everything from work notes to the usual consuming content, and being without my primary device for that amount of time seems wild.

I know there are issues with supply chain but this feels extreme.
 
They will upgrade it to a newer model if the replacement takes too long.

The tricky part, of course, is negotiating what constitutes "too long." You're closing in on 3 weeks already, so presumably your replacement is due in a week or so. At this point, it's probably best to just let that happen - but if the deadline slides any further I'd certainly push for an upgrade.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.