[iPad Pro] Won't recognize Smart Keyboard

Discussion in 'iPad Tips, Help and Troubleshooting' started by xsdeus, Feb 10, 2016.

  1. xsdeus macrumors regular

    Joined:
    May 24, 2012
    Location:
    San Diego, CA
    #1
    Been having a problem with my iPad Pro recognizing the Smart Keyboard when plugged in.

    Is there some trick to activate the Smart Keyboard, or is this likely a problem with the smart connector?

    The first time, restarting the iPad Pro fixed the problem.
    However, I haven't been able to use the smart keyboard since then in spite of numerous restarts.

    Any help would be appreciated. Thanks!
     
  2. Peter K. macrumors 6502a

    Peter K.

    Joined:
    Nov 6, 2012
    Location:
    SoCal
    #2
    There is no trick, of which I know. It sounds like a hardware problem to me.
     
  3. xsdeus thread starter macrumors regular

    Joined:
    May 24, 2012
    Location:
    San Diego, CA
    #3
    Took it into the Apple Store and it turned out to be the iPad Pro's smart connector that was faulty.
    Replaced it with a new iPad Pro and it works well with the Smart Keyboard.
     

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