iPad warranty what 2 get??

[Mpalmieri1203]

Here's another thought I had....You need to provide squaretrade with a serial number.

So lets say I go to replace my battery, Apple sends me a new iPad back with a new serial # I assume thus voiding this warranty correct? Something to think about!

 

[rtmadden]

I ordered a 3G on Day 1 of pre-ordering. If I used the order date (which has yet to be billed) I will have lost close to two months of warranty by the time it gets here. You obviously ordered a WiFi. I did not. They let you order a 3G warranty but won't let you set a future date for the purchase. Those of us waiting for a 3G will be waiting at least a couple more weeks. We "ordered" our 3G models back on March 12. I assumed you ordered a 3G and weren't just late for the show on a WiFi.

Don't assume. I was indeed late for the show and ordered a 32GB WiFi model. Why don't you give SquareTrade a call? I'm sure they'd be more than happy to give you more concrete answers than I can provide. As for the other post regarding a serial number, I would be surprised if you couldn't update your serial under certain circumstances, while the rest of your agreement remains the same.

 

[Cooper1662]

I will be the Worth Ave Group pimp...AGAIN!

Someone please give me one "legitimate" reason why you would choose a square trade warranty over a worth ave group insurance policy.

I can't think of one. You can't say Trust because W.A.G. has been around (parent company) since 1971. You can't say no deductible, because S.T. only has no deductible on stuff covered by AppleCare already anyway in the first year. You can't say price because it's not cheaper.

Worth Ave Group covers theft.

You can take out the policy on a new, used, or refurbished item at any time. You can file a claim at any time.

When you do file a claim, you still have insurance for the rest of the term. So if you buy a one year policy and file a claim two months in on an ipad that is beyond repair, you get a check, not a refurb, and you buy another ipad and give them the new serial number.

Crack your screen, they pay to fix it. STOLEN? File a police report and they'll cut you a check.

2 years of coverage is 90 bucks. 3 years is 135.

Theft, fire, flood, accidental damage including water submersion and vandalism. The only thing it doesn't cover is if you just lose it (of course) or manufacturer defects, which are already covered in your one year AppleCare warranty.

To me, ignorance is the only excuse. It's a good one I guess, because it seems most people just haven't heard or Worth Ave. Group before. But they've been insuring college students since '71 and computers for schools and students as long as they've been around. They haven't done individual policies until the last couple of years, so I guess that explains the lack of branding.

Their laptop and iphone insurance is just as good. You can insure a 2000 dollar laptop for 74 dollars with no deductible and you can add on ANY cell phone that isn't an iPhone for just 10 dollars. It's insane to be honest, that you can insure your laptop for 3.7% of the cost of the item...but it's true.

 

[Mpalmieri1203]

I will be the Worth Ave Group pimp...AGAIN!

Someone please give me one "legitimate" reason why you would choose a square trade warranty over a worth ave group insurance policy.

I can't think of one. You can't say Trust because W.A.G. has been around (parent company) since 1971. You can't say no deductible, because S.T. only has no deductible on stuff covered by AppleCare already anyway in the first year. You can't say price because it's not cheaper.

Worth Ave Group covers theft.

You can take out the policy on a new, used, or refurbished item at any time. You can file a claim at any time.

When you do file a claim, you still have insurance for the rest of the term. So if you buy a one year policy and file a claim two months in on an ipad that is beyond repair, you get a check, not a refurb, and you buy another ipad and give them the new serial number.

Crack your screen, they pay to fix it. STOLEN? File a police report and they'll cut you a check.

2 years of coverage is 90 bucks. 3 years is 135.

Theft, fire, flood, accidental damage including water submersion and vandalism. The only thing it doesn't cover is if you just lose it (of course) or manufacturer defects, which are already covered in your one year AppleCare warranty.

To me, ignorance is the only excuse. It's a good one I guess, because it seems most people just haven't heard or Worth Ave. Group before. But they've been insuring college students since '71 and computers for schools and students as long as they've been around. They haven't done individual policies until the last couple of years, so I guess that explains the lack of branding.

Their laptop and iphone insurance is just as good. You can insure a 2000 dollar laptop for 74 dollars with no deductible and you can add on ANY cell phone that isn't an iPhone for just 10 dollars. It's insane to be honest, that you can insure your laptop for 3.7% of the cost of the item...but it's true.

Well for starters their prices suck! $251 for coverage on an $829 iPad3G. SquareTrade 3 Years for $135 and there is no deductible!

 

[Cooper1662]

That's for 3 years' coverage. It's 10% of the price of the item per year.

You could get a Square Trade policy good for infinity or 3 years but if you file a claim in month two, you can kiss the next 2 years and 10 months goodbye, because your warranty is up.

And look closely regarding the deductible:

No deductible: If your iPad fails because of a mechanical or electrical problem during normal use, there is NO deductible to claim.

Maybe I'm interpreting that wrong, but if your screen cracks it's not due to mechanical or electrical failure due to normal use. If your ipad is damaged by liquid, that's not mechanical or electrical failure due to normal use. Like I said, no deductible if its covered under AppleCare

It also says on their site:

Same coverage as Apple manufacturer warranty, but 2-3 times as long: The SquareTrade warranty also extends the same coverage as the Apple manufacturer warranty from 1 year to 2 or 3 years. This covers all mechanical and electrical problems that arise out of normal use. This includes most hardware failures and power/charging failures.

Sounds like you pay for two years for squaretrade, but the first year is covered by apple. I'm not clear on that however.

 

[jjp007]

That's for 3 years' coverage. It's 10% of the price of the item per year.

You could get a Square Trade policy good for infinity or 3 years but if you file a claim in month two, you can kiss the next 2 years and 10 months goodbye, because your warranty is up.

And look closely regarding the deductible:



Maybe I'm interpreting that wrong, but if your screen cracks it's not due to mechanical or electrical failure due to normal use. If your ipad is damaged by liquid, that's not mechanical or electrical failure due to normal use. Like I said, no deductible if its covered under AppleCare

It also says on their site:

Sounds like you pay for two years for squaretrade, but the first year is covered by apple. I'm not clear on that however.

As I understand it, Square Trade has a traditional warranty and then they offer for more money Accidental Handling Insurance.

It's a good point that if you exchange your iPad and have a new serial number that you'r current warranty with STrade might not be valid any longer. Will have to call and ask about that one.

I do remember when I had my iPhone replaced by Apple on the receipt they gave me had the old serial number along with the new one they were replacing it with so this might help with that problem.

Have you used the Worth Ave Group before and had a claim?

 

[Cooper1662]

I have a policy on my laptop, my kids' two netbooks, my iPhone, and my 10 year old's iPod Touch but I have never filed a claim. I found out about them after my last iPhone got stolen (my 3rd losss) and my wife had enough lol. I wasn't up for renewal so it was going to cost me 600 bucks to get a new one. Fortunately, I had a wireless card with ATT I could switch to a phone line and upgrade to an iPhone, and then switch the iPhone from that plan to my old plan and then switch the phone line from the wireless card down to a 10 dollar a month plan. (pain in the ass but the only way I was getting another iPhone) Before that, I always thought warranties were a ripoff (and still do) but they don't offer a warranty, it's insurance. Now I don't have to worry, unless I just lose it!

I have been working with them in some capacity recently and just becoming more and more familiar with what they offer, I just can't believe how good it is.

I do agree that their 3 year iPad policy may be a little high. I'm guessing it's due to the unknown nature of the product.

 

[rtmadden]

Is that a financial disclosure?

 

[dmk1974]

Hmmm...when I went to the SquareTrade site and tried the TAX2010 code, it looks like they are already taking that into account for their listed prices. Am I not applying it right? Or maybe they changed the pricing since last week?

 

[avaloncourt]

Hmmm...when I went to the SquareTrade site and tried the TAX2010 code, it looks like they are already taking that into account for their listed prices. Am I not applying it right? Or maybe they changed the pricing since last week?

Tax2010 was only good for one day, four days ago. The code is no longer valid.

 

[Cooper1662]

Is that a financial disclosure?

They aren't paying me to post in here or anywhere else if that's what you are asking.

Well for starters their prices suck! $251 for coverage on an $829 iPad3G. SquareTrade 3 Years for $135 and there is no deductible!

I pointed this thread out to them on Friday and they have now increased their discount on 3 year policies. It is now 50 dollars less than it previously was.

As I said, it seems like the first year of your 3 year square trade warranty is nothing but a year of applecare, and there is a deductible on accidental damage.

Good luck with whatever you choose though. Hopefully none of us will ever need it! I'm going naked with my iphone right now and I dropped it yesterday, (more like FLUNG IT) right onto the corner of our coffee table. Even having insurance, I got an instant sinking feeling.

Probably going to need a 12 step program once I get my own iPad.

 

[Chupa Chupa]

I can see maybe buying a replacement policy that covers accidental breakage, but extended warranty seems to be a total waste of $. Apple covers the first year -- and lets be honest you can say you are going to keep yours for awhile, but you are going to want next years model. But if you are going to keep it longer many CCs will cover the 2nd year for free. Free! After two years who cares. Time for a new iPad then for sure the way Apple designs for obsolesce.

Best insurance policy of all -- buy a decent protective case, not a flimsy cover, that will protect against a low drop (iPads are pretty tough as-is) and don't treat it like a frisbee. The moment you see that invite notice pop up on MR put it up for sale to beat the hordes. You'll come out much better financially.

 

[dmk1974]

I can see maybe buying a replacement policy that covers accidental breakage, but extended warranty seems to be a total waste of $. Apple covers the first year -- and lets be honest you can say you are going to keep yours for awhile, but you are going to want next years model. But if you are going to keep it longer many CCs will cover the 2nd year for free. Free! After two years who cares. Time for a new iPad then for sure the way Apple designs for obsolesce.

Best insurance policy of all -- buy a decent protective case, not a flimsy cover, that will protect against a low drop (iPads are pretty tough as-is) and don't treat it like a frisbee. The moment you see that invite notice pop up on MR put it up for sale to beat the hordes. You'll come out much better financially.

That's an interesting point regarding purchase on a CC covering an additional year. What if the iPad is purchased used on ebay using Paypal tied to my Mastercard or Discover? Would that still apply? Or only on a new retail purchase?

 

[darngooddesign]

You have until the end of your 1 year warranty to buy AppleCare.

 

[Chupa Chupa]

That's an interesting point regarding purchase on a CC covering an additional year. What if the iPad is purchased used on ebay using Paypal tied to my Mastercard or Discover? Would that still apply? Or only on a new retail purchase?

Yes, that would be the "loophole." Normally it only covers new items bought from a retail business. Also does not cover refurbs and a few specific product categories like cars and pets.

 

[tivoboy]

different

I think the two types of warranties, AppleCare and things like Squaretrade should be considered differently and not just by price. The Squaretrade is usually cheaper, and can be cheaper but IMHO offers something that the Applecare warranties never offer which is replacement for damage. Things like the ipad, iphone, etc. can be dropped, screens can break, etc. Applecare will never cover this (officially, but sometime a good genius actually will) but this is exactly the best scenario for the squaretrade type warranty. So, for same or slightly less money usually one gets piece of mind coverage for damage.

 

[JRoDDz]

How does Squaretrade work? I know with Applecare, you just walk into the Apple store and 9 times out of 10 you walk out with a brand new iPad. Where do you walk to with Squaretrade? the Post office?

 

[tivoboy]

How does Squaretrade work? I know with Applecare, you just walk into the Apple store and 9 times out of 10 you walk out with a brand new iPad. Where do you walk to with Squaretrade? the Post office?

yes, the downside is you have to send them the device. They'll send you a mailer if you like, but sometimes it is faster to just mail it yourself. With applecare if your device is not functioning and is covered, they either fix it or replace it with a refurb. For things like laptops, this is nice. I think for some things that can easily be damanged, like iphone, ipad, a device damage warranty is necessary.

 

[WLS]

I can see maybe buying a replacement policy that covers accidental breakage, but extended warranty seems to be a total waste of $. Apple covers the first year -- and lets be honest you can say you are going to keep yours for awhile, but you are going to want next years model. But if you are going to keep it longer many CCs will cover the 2nd year for free. Free! After two years who cares. Time for a new iPad then for sure the way Apple designs for obsolesce.

Best insurance policy of all -- buy a decent protective case, not a flimsy cover, that will protect against a low drop (iPads are pretty tough as-is) and don't treat it like a frisbee. The moment you see that invite notice pop up on MR put it up for sale to beat the hordes. You'll come out much better financially.

+1
It's clear Apple will have a new model every year and you WILL want it. As has been mentioned the iPad and iPhone are a new type of disposable Apple product in that you will have a new one every year just because of the new designs and features. It's not an upgradeable product and since it is much less than a grand they can get away with that. If you want to insure it against theft or breakage fine but the warranty will cover product failure for as long as you are likely to own it. Buying a two year warranty is just going to lock you in with an older model and as we are seeing the resale value of older models will drop as they are replaced by newer more desirable models.

 

[deftdrummer]

I purchased two years of Squaretrade for my iPad. It was $96 dollars and covers accidental damage. Not too bad if you ask me

I agree, I just purchased it myself this morning. Here's the deal; Squaretrade enrolls you into their buyback plan as well that lasts the entire two years of the warranty, in addition to the accidental damage protection you are covered under.

Basically, they don't really care that it's broken, but you've gotta have something to send in to them to get your money. For the $96 limited time offer (down from $117) you just can't beat it.

Put it this way, you buy a screen protector and an ipod case and you're already at the $60-70 mark. So rather than do all that I just opted for the warranty and I will have piece of mind using my device with the smartcover for now.

 

[djc6]

USAA (who I use for home/auto insurance company) has an electronic equipment endorsement you can get. I pay $45/yr for $3000 of electronic equipment coverage, no deductible. I recently made a claim for my wife's iphone, it got wet. They paid us the full retail cost + tax so we could replace it without extending her contract, etc. Direct Deposited. I had the money like 3 days after I called.

 

[Avenge]

I'll take SquareTrade any day!

They aren't paying me to post in here or anywhere else if that's what you are asking.



I pointed this thread out to them on Friday and they have now increased their discount on 3 year policies. It is now 50 dollars less than it previously was.

As I said, it seems like the first year of your 3 year square trade warranty is nothing but a year of applecare, and there is a deductible on accidental damage.

Good luck with whatever you choose though. Hopefully none of us will ever need it! I'm going naked with my iphone right now and I dropped it yesterday, (more like FLUNG IT) right onto the corner of our coffee table. Even having insurance, I got an instant sinking feeling.

Probably going to need a 12 step program once I get my own iPad.

I can't stand people who bash something that they don't even have any knowledge, experience, or proof of!

The additional coverage provided by SquareTrade begins on day 30 unless purchased on the same day that you purchase the iPad, in which case it begins on day 1! So calling the first year of SquareTrade coverage no different than AppleCare is ridiculous.

I bought my 64Gb 3G iPad with 2 years of AppleCare but the day after I got it in the mail I had already dropped it once, luckily the only thing that happened was one corner of the aluminum casing got scuffed, but the real damage was knowing that I might drop it again at some point. So I immediately set out to see if my AppleCare covered such a thing which we all know now that it won't! So with one quick google search I found SquareTrade and the next day I returned my 2 year AppleCare policy for a less expensive 3 year SquareTrade policy with the optional accidental damage coverage. Over a year later I pull up to my house in the middle of a torrential downpour so as to protect my iPad from the rain I tucked it under my shirt and made a mad dash for the door, but I lost grip of my iPad through my shirt and jacket and in an almost slow-motion state of terror watched it fly out and bounce off of the pavement coming to rest in the gushing water in the gutter in front of my house. I picked it up as quickly as I could which was much too late! The very same corner that I had dropped it on a year earlier was completely mangled and the screen was shattered. I felt sick to my stomach looking at it when I suddenly remembered my SquareTrade warranty a sense of calm relief swept over my body!!! I got online and filed a claim, they overnighted me a box with a prepaid overnight return label, and less than 2 days later I had the full $830 deposited into my Paypal account, the very next day after that I was at the Apple Store buying myself a new 64Gb 3G Apple iPad 2! With absolutely 0 (ZERO) deductible. So you can stick with your AppleCare or whatever that other thing was but SquareTrade has made a life long customer out of me!

 

[Avenge]

DEFINITELY SquareTrade!

DEFINATLEY apple care!

If I took your advice not only would I not have an iPad (because I dropped it and the screen shattered) but SquareTrade wouldn't have replaced it with an iPad 2!

So I'm gonna have to say DEFINITELY SquareTrade!

 

[miamialley]

Those programs only exist because they make money. The low likelihood that you'll need it is not worth the price to pay for the coverage.

 

[deftdrummer]

Those programs only exist because they make money. The low likelihood that you'll need it is not worth the price to pay for the coverage.

that would be true, if people like myself weren't inclined to break their stuff. I don't break my things frequently, it's OTHER PEOPLE who use your stuff that you can't account for. If you never take your pad out of the house and coddle it every moment, then fine - don't get a warranty.

You know, the Shell station down the street exists to make money too.