Adulthood and personal responsibility...
I bought an iPhone the day it came out. I clearly remember the activation process requiring me to agree to terms of useage, which clearly stated stipulations to the effect that I agree to not alter the hardware or software and if I did, I would lose access to warranty service.
If I was to -not- agree to those terms, I should return the unit where I purchased it. I clicked on the button indicating that I read the agreement and that I agreed to it's terms.
I presume that everyone had to go through that same process?
No one made any individual buy this $400 to $600 phone. It was a consumer's individual choice to make. Agreeing to the terms and conditions was an individual's choice to make. No one made anyone violate those terms and conditions... it was an individual's choice to make.
Furthermore, the software update posted by Apple wasn't mandatory. In days leading up to the release of the update, Apple publically warned iPhone users online that the software was likely to break phones that had been tampered with, in ways violating the original terms and conditions. In front of me, I have a screenshot of a notice offered by the 1.1.1 update. It reads "Warning: Apple has discovered that some of the unauthorized unlocking programs available on the internet may cause irreparable damage.... making unauthorized modifications to the software on your iPhone violates the iPhone software license agreement, and the inability to use your iPhone due to unauthorized software modifications is not covered under your iPhone's warranty".
No one made any iPhone owner disregard that notice, some of which was typed in boldface fonts, and install the update, anyway.
If, for some reason, I decided to violate those terms and conditions, I would hope that I would be enough of an adult to live with the consequences of my decision. At a very minimum, I would hope that people wouldn't yell at retail employees for something that the retail employee had no involvement with. The employee didn't force anyone to buy the phone, the employee didn't force anyone to agree to the terms and conditions of service, the employee didn't encourage anyone to violate those terms and conditions, the employee didn't blind anyone to the public warnings, the employee didn't force anyone to apply the update, and the employee certainly didn't write those terms and conditions.
If there's a lawsuit to be found in this, I only hope that the employee files assualt charges against the customer. That's not very realistic, obviously, but it's the only thing that makes any basic sense to me, in this scenario...
I smell a lawsuit coming and fast. I was just in the apple store and a guy was in there with his locked iphone because of this update. They told him he hacked it and there was nothing he could do. He was yelling like mad. I felt bad for him. Its freakin wrong of apple and they deserve to get sued.